Paint Perfection
Updated: 11-14-2025
About Paint Perfection
When Jeanette McTegart had a ladder accident mid-bathroom painting project, she needed help fast. Eric from Paint Perfection responded immediately to her request and worked her into his schedule for the following morning. The team arrived at 9:30am as promised, completing her blue bathroom that same day. This combination of urgency and reliability defines how Eric Hartjen runs his painting operation, established in 2022 to serve Baltimore's unique row home architecture.
That emergency response represents typical Paint Perfection execution. Owner Eric and crew members including Alex and German have built their over 95 five-star Google reviews through consistent practices. Arrival times honored precisely, with Adam Zhang noting the team "showed up at the exact time of our appointment." Surfaces protected thoroughly, leaving homes cleaner than found. From their Richardson Street location in Baltimore's Locust Point neighborhood, they handle everything from single-room updates to complete home transformations across the city. Customers repeatedly mention the immediate communication, the protection systems crews employ, and Eric's involvement from estimate through final walkthrough.
Paint Perfection operates primarily through word-of-mouth referrals. Customers like Erika Knox hire them once, then book additional projects because the experience exceeded expectations. The perfect 5.0-star average across over 95 Google reviews reflects something beyond technical painting skill. It captures a fully licensed contractor (MHIC #148056) who treats timeline requests seriously, maintains constant availability through direct owner contact rather than disappearing between estimate and completion, and consistently delivers the kind of reliability that turns first-time customers into repeat clients throughout Baltimore, Towson, and surrounding Maryland communities.
Updated: 11-14-2025
Q&A Based On What Customers Are Saying About Paint Perfection
Q: How quickly does Paint Perfection actually respond to estimate requests?
Multiple customers mention rapid response times, with Jeanette McTegart describing how Eric "responded immediately to my request for help" and worked her in the next day. Daniel Duval notes Paint Perfection "responded to my inquiry for a quote immediately," while Courtney Huling states Eric "responded to our inquiry in a timely manner and was able to come out and get the job done quickly." The pattern shows same-day or next-day responses rather than the typical multi-day wait.
-Review Snippet Sources: Google Reviews
Q: Does Paint Perfection really leave properties cleaner than they found them?
Customers consistently mention exceptional cleanup practices. Zachary Fritz specifically notes the team "left the place WAY cleaner than they found it," while Lina Nandy describes how "they were careful to protect flooring and furniture from paint spatter" with visible protection systems in her review photos. Jed Hiken emphasizes "the work area was cleaned well before they left" and mentions this was "especially important with all the dust from drywall work." The cleanup extends beyond just painting debris.
-Review Snippet Sources: Google Reviews
Q: What makes Paint Perfection's cabinet refinishing different from other painters?
Cabinet work receives specific praise for quality and color flexibility. Martha Marani describes how Eric did "an excellent job repainting our kitchen cabinets, even adjusting the color after he started," showing willingness to modify mid-project. Reviews mention the website's detailed process using Emerald Urethane Trim Enamel for smooth, durable finishes. The cabinet refinishing specialty distinguishes them from general painters who treat cabinets as afterthought work.
-Review Snippet Sources: Google Reviews, Website
Q: How does Paint Perfection's pricing compare to other Baltimore painting contractors?
Pricing consistently receives praise for fairness and transparency. Ian Jobling reports Paint Perfection offered "a quote of $5K less than the other two painting companies I contacted," while Camden Kent mentions "fair, transparent pricing." Multiple reviews describe prices as "reasonable" without sacrificing quality. Christopher Couzens notes that after obtaining three quotes, he chose Paint Perfection based on "solid reputation, strong reviews, and the confidence we felt after meeting Eric."
-Review Snippet Sources: Google Reviews
Q: Why do so many reviews specifically mention Eric's personal involvement?
Owner Eric Hartjen maintains hands-on involvement throughout projects rather than disappearing after estimates. Lucy McVeigh describes him as "communicative, knowledgeable, and really easy to work with," while Mary Beth Carmichael notes "Eric did what he said he would do and on time." Camden Kent mentions having "a wonderful experience dealing directly with the owner." This direct owner access differentiates Paint Perfection from larger companies where customers never meet decision-makers.
-Review Snippet Sources: Google Reviews
Q: Does Paint Perfection actually show up on time, or is that just marketing?
Punctuality appears genuine based on specific customer accounts. Adam Zhang states the team "showed up at the exact time of our appointment," while Steven West notes they "showed when they said they would." Austin Uhrig confirms "they showed up the day they say they would." The pattern shows precise arrival times rather than vague arrival windows, with customers noting morning confirmations before arrivals.
-Review Snippet Sources: Google Reviews
Q: What's behind Paint Perfection's pattern of repeat customers?
Multiple customers explicitly mention hiring Paint Perfection multiple times. Erika Knox states "I have had them complete many projects and the work has been excellent. I will continue to use Paint Perfection for my painting needs." Janean Brown notes "we've had work done twice with Paint Perfection," while Laura LeBaron describes how they painted her new house interior, then "a year later we found an area that wasn't done right" and Eric "sent his team the next day to remedy it." The repeat business stems from both quality work and accountability.
-Review Snippet Sources: Google Reviews