Burlett Painting, LLC
Updated: 11-12-2025
About Burlett Painting, LLC
From first contact to final walkthrough, Burlett Painting designs their process around customer confidence. When homeowners in Hendersonville, Biltmore Forest, and Brevard call or submit an estimate request, Terry responds promptly to schedule on-site consultations. He spends time discussing color preferences, reviewing project scope, and explaining the systematic approach the company follows. Within a reasonable timeframe, customers receive detailed written estimates outlining the work plan and timeline expectations.
During projects, crews arrive consistently on time, with customers noting this punctuality across numerous reviews. Property protection receives significant attention, with furniture, floors, and surfaces carefully covered before work begins. Project managers maintain communication throughout, and customers can expect their properties to remain organized and clean during the painting process. If touch-ups are needed after initial completion, the team returns promptly to address them without hesitation.
After completion, the crew conducts a thorough walkthrough to ensure satisfaction. The fully insured and lead-certified team covers residential and commercial projects throughout the region, handling everything from cabinet refinishing to complete exterior transformations. With over 150 five-star Google reviews and a 5.0-star rating, Burlett Painting has built their reputation through customers who appreciate the professional process they experienced from initial consultation through project delivery. The family-owned company, operating for 40 years since Dave Burlett founded it in 1985, continues under son Richie's leadership with the same commitment to systematic execution and customer care.
Updated: 11-12-2025
Q&A Based On What Customers Are Saying About Burlett Painting, LLC
Q: Does Burlett Painting, LLC actually show up on time like customers claim?
Multiple customers specifically mention punctuality, with reviews noting crews arrived "on time" consistently and projects stayed "on track." One reviewer described the team as dependable throughout the entire process. Terry coordinates scheduling, and customers report receiving confirmation about crew arrivals.
-Review Snippet Sources: Google Reviews
Q: How does Burlett Painting, LLC protect your home during the painting process?
Reviews repeatedly praise the protection measures. One customer mentioned being initially concerned about new carpet and furniture, stating the crew took "great care" and left everything pristine. Another noted surfaces were "protected" thoroughly, and multiple reviews describe the workspace being kept "clean" and "orderly every evening."
-Review Snippet Sources: Google Reviews
Q: What happens if Burlett Painting, LLC misses something or touch-ups are needed?
The company handles corrections promptly according to customer experiences. One reviewer specifically stated that when touch-ups were needed, "they came back and took care of them in a timely fashion with no questions asked." The attention to detail and willingness to make things right appears consistent across reviews.
-Review Snippet Sources: Google Reviews
Q: Does Burlett Painting, LLC provide helpful guidance on paint colors and finishes?
Terry receives specific praise for color consultation expertise. One customer appreciated being "helped picking the colors" for their historic home, resulting in a wonderful appearance. Reviews indicate Terry works with customers during the estimate phase and throughout projects to ensure color satisfaction and proper product selection.
-Review Snippet Sources: Google Reviews
Q: How does Burlett Painting, LLC handle cabinet refinishing projects specifically?
Cabinet work receives enthusiastic feedback. One customer called the results "beautiful" after kitchen cabinets were repainted, noting the company sent progress photos at each step. Reviews mention careful taping and surface coverage to prevent overspray, with one stating the company "knows what they're doing" with cabinet refinishing.
-Review Snippet Sources: Google Reviews
Q: What makes Burlett Painting, LLC different from other painting contractors in the area?
Customers highlight the systematic approach and professional execution. Reviews mention the "thorough quote," the "impeccable professionalism," and "proactive and timely communication from scheduling to invoicing." Multiple customers note the crew's focus on task completion and their courteous, respectful behavior. The comprehensive preparation and attention to detail appear consistently across projects.
-Review Snippet Sources: Google Reviews
Q: Does Burlett Painting, LLC work on both small and large projects?
The company handles diverse project scales. Reviews document everything from single-room painting to "complete exterior transformations," full house interiors, commercial restaurant exteriors, and condominium buildings. One customer mentioned a "difficult and challenging" mountain home exterior with steep slopes that the crew "completed an outstanding job" on despite complexity.
-Review Snippet Sources: Google Reviews
Q: How does Burlett Painting, LLC communicate during projects?
Communication receives consistent praise. Reviews mention daily updates, with one customer describing "proactive and timely communication from scheduling to invoicing." Project managers check in throughout work, Terry ensures customer satisfaction along the way, and Richie personally follows up. One reviewer noted being "kept informed about the progress from day to day."
-Review Snippet Sources: Google Reviews