KK Custom Painting
Updated: 10-07-2025
About KK Custom Painting Inc.
When Esther Widgren hired KK Custom Painting for two complete house transformations, the crew did something that stopped her mid-sentence in her review: they showed her pictures of hidden rot damage instead of painting over it. This transparency defines how Kelvin Ochoa runs his Creedmoor operation, recognizing that homeowners deserve to know what's actually happening behind their siding before the first brush touches the surface.
The numbers paint one picture: 97 Google reviews averaging 5.0 stars, projects ranging from single-room cabinet refinishes to complete three-story Hardie Plank installations. But dig into the reviews and a different story emerges. Customers mention crew members by name (Pedro, Jonathan, Miguel, Luis), describe Kelvin texting morning arrival confirmations, note painters who pet their dogs daily. Small courtesies unmentioned in any marketing material, just part of how the business operates.
Multiple reviewers hired KK Custom Painting once, then immediately booked follow-up work. Christine the Barefoot Quilter brought them back from ceiling repairs to full siding replacement. Chris Marshall used them for interior work, then called again for the exterior two years later. When Michael Nelson asked for three small fixes after his siding job, Kelvin didn't just address them (he went way beyond what was needed). When pressed about payment, Lilian Chan-Grant notes Kelvin refuses money until customers confirm satisfaction. These aren't advertised policies. They're how he operates.
Updated: 10-07-2025
Q&A Based On What Customers Are Saying About KK Custom Painting Inc.
Q: Do they actually document everything before starting?
"When I met Kelvin to discuss the contract, he handed me a 6 page document outlining all the work he would do in specific terms" captures what sets this operation apart from typical contractors. Multiple reviewers specifically mention the detailed, itemized quotes with photographic documentation of needed repairs. Diane Mitchell emphasized that "every detail and repair is listed in your quote," while Paula Graff appreciated "the way he took pictures and illustrated all the work he was going to do in his estimate." This level of documentation appears standard, not exceptional.
-Review Snippet Sources: Google Reviews
Q: What about their timeline reliability?
The reviews reveal consistent early arrivals and extended work days rather than drawn-out schedules. Melissa Pendergraft noted crews "started each day around 7:30 and worked until 8:00 each night to get the job done." David Van Wagenen mentioned they "show up EARLY, ready to go" with advance warning (his kids were less than thrilled). Susan Leonard's project took three days for wood replacement, pressure washing, and painting. Don Plato confirmed they were "on time daily, worked long hours." The pattern suggests aggressive timelines rather than extended project schedules.
-Review Snippet Sources: Google Reviews
Q: How do they handle the actual worksite?
Cleanliness threads through nearly every review with specific details. David Van Wagenen noted they "cleaned up after every day, ensuring no nails were in the driveway." Linda Winslow described how "each day they cleaned repair debris from around the house, blew off the driveway, and left surrounding areas clean as could be." Melissa Pendergraft observed "when they left they had cleaned everything up and you couldn't tell they had ever been here." Christine the Barefoot Quilter mentioned they even "cleaned the sidewalk and the steps outside our front door, removing white dust that had been tracked there." This goes beyond basic cleanup.
-Review Snippet Sources: Google Reviews
Q: Can they handle serious structural issues?
When Patsy Govert's crew tore off rotting masonite siding, they discovered problems with how the original builder constructed the house. Rather than proceeding with cosmetic fixes, they "quickly diagnosed the problem and repaired it, installed Tyvek on the entire side, installed Hardie Plank siding, and painted the siding, window, and trim." Multiple reviews mention crews identifying and addressing hidden rot, failing vents, structural weaknesses. The consistent message: they fix what they find rather than covering problems.
-Review Snippet Sources: Google Reviews, Yelp
Q: What's the actual cost compared to competitors?
Pricing patterns emerge from the reviews. Michael Nelson obtained three estimates and "Kelvin's estimate came in under the other 2." B H evaluated three bids and found KK Custom "clearly the obvious choice." However, David Van Wagenen specified: "First, KK Custom Painting was NOT the cheapest estimate we received. However, they were in the ballpark." The consensus suggests competitive but not discount pricing, with value justified by scope of work actually completed versus quoted.
-Review Snippet Sources: Google Reviews
Q: Is the owner actually involved or does he just send crews?
Kelvin's personal involvement appears in most detailed reviews. Chris Marshall noted "Kelvin the owner dropped by in the middle of the job and did a full inspection at the end." David Van Wagenen observed that "when the painters called Kelvin in to review the work, he was much more demanding than I was. I guess that's why he's the professional and I am the customer." Christine C. mentioned "Mr. Ochoa was in communication with us several times a day, every day they were here." Paul Thomas Kestler confirmed "Kelvin then called everyday to answer any questions or concerns." The pattern suggests daily check-ins and quality inspections, not absentee management.
-Review Snippet Sources: Google Reviews, Yelp, Angi