Paint Trinity LLC
Updated: 10-03-2025
About Paint Trinity LLC
When cottage baker The Kneddy Bakery needed their commercial kitchen painted between orders, Paint Trinity LLC owner Francisco understood something fundamental: behind every timeline is a business losing revenue or a family waiting to use their kitchen. This recognition of urgency without corners cut shows up repeatedly in reviews where customers mention two-day turnarounds and crews working late Friday to ensure kitchens were ready for the weekend.
The numbers tell one version: over 200 Google reviews averaging 5.0 stars, with projects spanning from single-room refreshes to complete home transformations. Francisco's team operates from their Monroe location, covering Charlotte, Matthews, Mint Hill, and Rock Hill. But the review trail reveals something different. A contractor who texts morning arrival confirmations without being asked. Crews who protect floors, then return furniture to exact positions. Francisco checking jobsites three to four times daily during complex projects, not for oversight but to answer questions before customers think to ask them.
What's notably absent matters as much as what's present. No BBB listing despite five years in operation. No Facebook page though Instagram shows 165 posts of completed work. No manufactured urgency in how they communicate with customers. Christine Marcavish hired them for a fourth project. Mark Pinch calls them back repeatedly. Jessica Viana completed two major jobs and is planning a third. This is a word-of-mouth operation that has grown to well over 200 five-star reviews through reliability rather than marketing sophistication. The team specializes in interior and exterior painting, with particular expertise in cabinet refinishing, popcorn ceiling removal, and deck restoration. Reviews consistently mention Francisco's crew members by name (Jose, Dilcia, Guillermo, Josue), suggesting stable employment rather than rotating subcontractors.
Updated: 10-03-2025
Q&A Based On What Customers Are Saying About Paint Trinity LLC
Q: Do they actually stick to promised timelines?
Multiple customers describe projects finishing ahead of schedule or exactly when promised. "Finished my interior in less than three days" captures what Brack Morgan experienced, while Maya Hall noted they "were able to complete the painting of our home ahead of schedule." Michael Johnson's five-day project in Hickory included daily updates and completion within the original timeframe. Nicole Bristow's review reveals their planning depth when timeline pressure exists, noting how Francisco coordinated which rooms to complete first during a house move.
-Review Snippet Sources: Google Reviews
Q: What happens when something goes wrong?
Christina Petit's detailed three-star review provides the clearest picture. When popcorn ceiling removal damaged her fan and required multiple repair attempts, Francisco compensated for the fan damage and kept returning until the work met standards. The project took longer than expected, but the owner's response acknowledged mistakes and committed to improvement. This willingness to address problems directly, rather than defensively, appears consistent with how Francisco operates.
-Review Snippet Sources: Google Reviews
Q: Can they handle both small touchups and major renovations?
The project range spans dramatically. Lindsay Mathews hired them for "three rooms that we needed painted quickly" with a two-day completion, while Mike Deluca describes a comprehensive interior job with crews of four to five painters working simultaneously. Kevin Fasone's detailed account mentions painters working five full days on his project, with Francisco bringing in his most experienced supervisor for final quality checks. Jimmy Lalonde needed only color matching for a lab space, completed quickly despite the unusual color challenge.
-Review Snippet Sources: Google Reviews
Q: What's their communication style really like?
Francisco initiates contact rather than waiting for customers to chase updates. Colin Cunningham mentions receiving calls or texts each evening asking "if I was pleased with how the day went, if I had any questions." This pattern repeats across reviews. Steve Whetstone notes same-day estimates provided on-site via tablet. Nicole Bristow describes daily morning texts about crew goals and evening updates on progress. The communication appears systematic rather than occasional, suggesting it's part of their standard operating procedure.
-Review Snippet Sources: Google Reviews
Q: Are they equipped for specialty work beyond basic painting?
Cabinet refinishing appears to be a genuine specialty based on multiple detailed reviews. Chris specifically praises Guillermo for "prepping, resurfacing, and painting our existing kitchen cabinets." Popcorn ceiling removal is confirmed through Christina Petit's detailed (if challenging) experience. Deck staining shows up repeatedly with customers like Julio Blanco describing the complete process from power washing through two-day staining. Stephanie mentions Francisco connecting her with contractors for electrical and plumbing work, then "making time for an additional flooring project" involving sanding and staining.
-Review Snippet Sources: Google Reviews
Q: Why do some crew members get mentioned by name in reviews?
The fact that customers remember and praise specific painters (Jose, Dilcia, Guillermo, Josue) suggests either exceptional work or consistent crew assignments. Chris's review specifically requests these team members by name for future projects. Andrew Jordan mentions Jose and his partner showing exceptional attention to detail. This naming pattern typically indicates stable employment and specialized skills rather than a rotating cast of subcontractors.
-Review Snippet Sources: Google Reviews