W. Sumter Cox Painting Contractors
Updated: 10-07-2025
About W. Sumter Cox Painting Contractors
With over 50 years serving Charlotte since 1973, W. Sumter Cox Painting Contractors has built an exceptional reputation across Myers Park, South Park, and surrounding neighborhoods. This second-generation family operation maintains well over 90 five-star Google reviews while consistently delivering both residential and commercial painting services throughout Mecklenburg County and beyond.
Founded when Sumter Cox Sr. left his stockbroker career to answer a neighbor's request for window painting, the company evolved from weekend projects into one of Charlotte's most respected painting contractors. Today, son Sumter Cox Jr. continues the legacy with the same commitment to quality craftsmanship and responsive communication that defined his father's approach. The team specializes in exterior painting, interior transformations, cabinet refinishing, and comprehensive restoration work that includes wood rot repair and light carpentry.
What distinguishes this company is their approach to project management. Crews arrive on schedule, provide daily progress updates, and complete thorough cleanup that often leaves properties cleaner than when they started, according to numerous customer accounts. From Myers Park historic homes requiring delicate restoration to commercial complexes needing coordinated multi-building projects, they handle assignments ranging from single-room refreshes to complete property transformations. Accredited by the Better Business Bureau with an A+ rating since 2010 and affiliated with the Painting and Decorating Contractors of America, they serve Charlotte, Matthews, Huntersville, Cornelius, and surrounding communities with skilled teams who treat each property with care.
Updated: 10-07-2025
Q&A Based On What Customers Are Saying About W. Sumter Cox Painting Contractors
Q: Do they actually arrive when scheduled?
Punctuality appears to be a defining characteristic based on customer feedback. "Crew was on time each day" represents a consistent theme across reviews, with one customer specifically noting they were "first contractor in years to show up on time three days straight." The company sends morning confirmation texts and maintains the promised arrival windows throughout projects.
-Review Snippet Sources: Google Reviews
Q: What kind of projects do they handle beyond basic painting?
The service range extends well beyond standard wall painting. Reviews document cabinet refinishing transformations, complete exterior restorations with wood rot repairs, drywall damage remediation, popcorn ceiling removal, deck staining, and light carpentry work. One customer mentioned they "repaired rotten wood and did a masterful job on wood surfaces" during a multi-building commercial project, while another praised their handling of "12 iPad-sized holes in ceiling and walls" from lighting installation.
-Review Snippet Sources: Google Reviews, Angi
Q: How do they handle unexpected issues during projects?
Customer experiences suggest proactive problem-solving. "When unexpected things popped up, Sumter responded with grace and immediately addressed the issues" captures how the company manages complications. Multiple reviews note they identify and fix additional imperfections beyond the original scope, with one mentioning "they went above and beyond fixing other imperfections in the ceiling" without prompting.
-Review Snippet Sources: Google Reviews
Q: What about the cleanup after work?
The emphasis on cleanliness emerges repeatedly in feedback. Customers describe crews who "protected everything outside the work area well" and left spaces spotless at day's end. One particularly detailed account notes "At the end of each workday you couldn't even tell we were in the middle of sheetrock and plaster repair." The attention extends to protecting pets, property, and landscaping throughout projects.
-Review Snippet Sources: Google Reviews
Q: How responsive is their communication?
Communication quality receives consistent praise. Sumter Cox personally provides project updates, sends progress photos, and remains accessible for questions. "He focused on building a relationship with us as he answered all of our questions" reflects the personal attention customers receive. For out-of-town property owners, the company maintained "frequent communication throughout the entire process" which customers found essential.
-Review Snippet Sources: Google Reviews, Yelp
Q: Can they handle both residential and commercial work?
Yes, with documented experience in both sectors. Residential projects range from nursery painting to complete home exteriors, while commercial work includes multi-unit apartment complexes (one project involved three buildings), shopping center waterproofing, and property management projects. Reviews suggest equal proficiency regardless of project type or scale.
-Review Snippet Sources: Google Reviews, Angi