Triangle Pro Painting
Updated: 10-03-2025
About Triangle Pro Painting
Brandon Griffin launched Triangle Pro Painting in 2018 after recognizing a gap in Raleigh's contractor market. Not the typical painting operation that views projects as transactions, this company built its reputation on something simpler: showing up when promised and treating every walkthrough as if the owner's scrutiny mattered.
The numbers suggest satisfied customers. Well over 350 Google reviews maintain a consistent five-star average, with Facebook and Yelp mirroring those ratings. What stands out isn't the volume but the specificity. Customers name crew members (EJ, David, Jonathan) and describe exact scenarios (finishing ahead of schedule, texting arrival times, correcting missed spots without prompting). These aren't generic testimonials.
Family owned and operated, the company employs dedicated project managers who coordinate between estimators and painting crews. Tanya from The Color Guru handles consultations for customers paralyzed by paint chips. The operation runs on Sherwin Williams and Benjamin Moore products with a stated two-year warranty. Their work spans residential interiors and exteriors, cabinet refinishing, deck staining, and commercial projects. Insurance and bonding documentation gets provided during estimates, according to reviews.
Updated: 10-03-2025
Q&A Based On What Customers Are Saying About Triangle Pro Painting
Q: Do project managers actually stay in touch throughout the job?
Multiple customers specifically praise communication consistency. One reviewer noted their project manager "came by every day, setting expectations, providing support" while another mentioned "gave me updates throughout the process." Text confirmations for arrival times appear standard rather than exceptional.
- Review Snippet Sources: Google Reviews
Q: What happens when customers spot issues after completion?
The company's handling of concerns shows up clearly in one detailed review. When dust and stray paint appeared post-job, the project manager "made sure to get the paint crew back in immediately to remedy it" and referenced the two-year warranty without requiring multiple requests. This response pattern suggests accountability over defensiveness.
- Review Snippet Sources: Google Reviews
Q: Can they handle projects requiring carpentry or repair work?
"We had a lot of rotten wood and extra work that needed to be done besides painting" describes one exterior project. Reviews mention siding repair, soffit work, and wood replacement completed before painting began. The crew apparently addresses structural issues rather than painting over problems, though this adds to project timelines.
- Review Snippet Sources: Google Reviews, HomeAdvisor
Q: How do they protect property during the work?
Protection protocols get mentioned frequently without prompting. "Their team kept everything clean and organized and took care to protect all of my property, as well as my neighbors' from paint" and "kitchen area was completely sealed off and no debris escaped to the rest of the house" represent typical observations. One dissatisfied reviewer noted dust issues, but the company's immediate correction response suggests this wasn't standard practice.
- Review Snippet Sources: Google Reviews, HomeAdvisor
Q: What's the actual completion timeline versus estimates?
Timeline accuracy varies but trends positive. Several reviews mention finishing ahead of schedule, with one noting a "7 day job ended up only taking 2 days." However, this accelerated pace led to quality concerns in that specific case. Most projects apparently complete within quoted timeframes, with weather being the primary variable for exterior work.
- Review Snippet Sources: Google Reviews
Q: Are the painters employees or rotating subcontractors?
Customers repeatedly reference the same names (EJ, Alejandro, Victor, Louis, Jonathan), suggesting consistent crews rather than daily subcontractor rotation. One reviewer noted painters were "punctual, hardworking, and efficient, finishing the job a full day ahead of schedule" with specific crew member names, indicating stable team composition.
- Review Snippet Sources: Google Reviews