Will Be Handy
Updated: 10-08-2025
About Will Be Handy
When a Sneads Ferry family discovered ServPro had left a gaping hole in their ceiling after leak remediation, most contractors quoted them just for the ceiling repair. Will Sherman showed up twenty minutes after their call and quoted everything: the ceiling, the missing drywall, the absent baseboards, all of it. Then he sent Keith, a craftsman with thirty years of drywall experience, whose positive attitude made the homeowner "genuinely enjoy" watching their house get fixed. This approach to treating problems as complete projects rather than billable line items defines how Will Be Handy operates.
The numbers sketch one picture: over 80 Google reviews averaging 4.9 stars, 35 years since the 1990 founding, projects spanning from $500 quick fixes to complete deck replacements. But scroll through those reviews and a different story emerges. A contractor who appears within hours of the first call. Crews who notice structural problems customers missed and fix them within the original budget without padding. Team members whose names customers remember months later (Adam the water damage specialist, Jeremy who built that phenomenal outdoor shower, Brandon who works alongside Will on routine calls).
Will Be Handy is conspicuously absent from the platforms contractors typically chase. No Angi profile. No HomeAdvisor presence. No BBB accreditation. From their shop on Old Folkstone Road, owner Will Sherman and his rotating crew of skilled tradesmen have built something that runs almost entirely on referrals and repeat customers. When contractors ghost other homeowners for weeks, Will answers his phone on the first ring. When vacation property owners call from Florida needing emergency repairs, he sends progress photos. The business feels less like a traditional contractor operation and more like having a reliable neighbor who happens to employ a team of experts.
Updated: 10-08-2025
Q&A Based On What Customers Are Saying About Will Be Handy
Q: Do they actually show up when they say they will?
Multiple customers specifically praise arrival reliability. One reviewer noted Will "answered his phone promptly the first time I called" and had his crew working the next day. Another mentioned he "called ahead and arrived when he said he would." The morning confirmation texts and consistent punctuality appear across reviews spanning different years and projects, suggesting this is standard practice rather than occasional courtesy.
- Review Snippet Sources: Google Reviews
Q: What happens when something goes wrong?
The single 1-star review on Google reveals their approach to problems. When a customer insisted on a temporary tarp solution Will advised wouldn't work, the crew returned four separate days trying to make it function before finally explaining it was impossible. Will's response to the negative review was detailed and honest without defensiveness. For projects that go well (the vast majority), customers mention crews who "cleaned up after themselves" and owners who follow up months later about additional work.
- Review Snippet Sources: Google Reviews
Q: Can they handle both quick fixes and major renovations?
The project range is unusually broad. Same-day interior painting for last-minute needs. Complete deck replacements when renovation is the only option. Custom outdoor shower builds. Handicap accessibility modifications coordinated remotely from Florida. Water damage remediation including roof repair, interior reconstruction, and ceiling fan reinstallation bundled at prices "MUCH better" than competitors quoted for single tasks. The crew seems equally comfortable with three-hour shutter painting jobs and multi-day structural rebuilds.
- Review Snippet Sources: Google Reviews
Q: What about communication during the project?
Will's responsiveness gets mentioned almost as frequently as work quality. Customers reference texts, phone calls returned within reasonable timeframes, and updates throughout projects. One vacation homeowner specifically praised receiving photos as the work was being completed. Another noted Will "kept me informed throughout the process." The owner appears personally involved in most projects, either doing estimates, checking progress, or following up afterward about future work.
- Review Snippet Sources: Google Reviews
Q: Are their prices actually competitive?
Reviews repeatedly use phrases like "very reasonable price," "extremely reasonable," "more than fair," and "awesome price." One customer mentioned getting quoted hundreds more by other companies for individual tasks that Will bundled together. Another called out "fair prices" reflecting quality materials and skilled labor. The value proposition seems to be professional results without premium pricing, though no specific dollar amounts appear in reviews.
- Review Snippet Sources: Google Reviews
Q: Do they specialize in anything particular?
While marketed as general handyman services, certain specialties emerge from review patterns. Deck work (resurfacing, replacement, staining, repairs) appears frequently. Drywall and ceiling repairs get consistent praise, particularly Keith's finishing work. Water damage remediation and structural repairs for coastal homes show up regularly. The crew handles everything from simple vent cover replacement to complex fascia repairs, but coastal property maintenance seems to be their natural environment.
- Review Snippet Sources: Google Reviews, Yelp