Echo Painting NC
Updated: 10-08-2025
About Echo Painting NC
With well over 100 five-star Google reviews and a perfect 5.0 rating, Echo Painting NC has built a reputation across coastal North Carolina that speaks for itself. Operating from Wilmington to Jacksonville, owner Sergio Cruz leads a crew known less for marketing polish and more for showing up exactly when promised and delivering work that prompts customers to hire them back repeatedly.
The range tells the story: epoxy garage floors, oceanfront beach house exteriors with intricate spindles, emergency flood restoration, commercial spaces, warranty touch-ups for new construction, and everything between. Multiple reviewers specifically mention the crew's protection protocols, with one noting they "cover, wrap and totally protect everything" before spraying ceilings. Another detail surfaces repeatedly in reviews: the small extras. Fixing door frames while painting trim. Caulking that doesn't need caulking. Leaving properties cleaner than found.
What stands out in the feedback isn't perfection (perfect ratings ironically) but consistency. The same phrases echo across months and years: punctual, professional, responsive. Free color consultations help clients navigate choices, while the crews handle surfaces from delicate coffered ceilings to weather-beaten oceanfront siding. Fair pricing appears as frequently in reviews as quality work, and for a contractor serving an area stretching from beachfront Carolina Beach to inland Jacksonville, that balance matters. Fully insured and carrying required coverage, Echo Painting NC operates as the kind of service coastal homeowners and property managers call when the job needs doing right.
Updated: 10-08-2025
Q&A Based On What Customers Are Saying About Echo Painting NC
Q: Do they actually show up when scheduled?
Punctuality dominates the reviews. "Showed up when he said he would" appears in multiple variations, with one customer noting the crew was "on time three days straight" during a project. Sergio responds to initial texts within minutes and provides morning arrival confirmations. For rental property owners working with tight turnaround windows, this reliability proves essential.
- Review Snippet Sources: Google Reviews
Q: How do they handle last-minute or urgent requests?
The ChadW0505 review captures this well: needing work completed in a 27-hour window (Sunday 10am to Monday 1pm) for incoming renters. Sergio texted back within 10 minutes of the initial call, provided a rough estimate from photos, and agreed to the tight schedule. He even arrived earlier than promised to avoid cutting it close. When Amy Warner faced flood damage, Sergio responded quickly enough that her "walls and ceilings look like nothing ever happened."
- Review Snippet Sources: Google Reviews
Q: What about protection and cleanup?
Several customers specifically praise the prep work. Jo Smith describes how the crew "did an incredible job covering, wrapping and totally protecting everything in the room" before ceiling work. Multiple reviews mention cleanup, with Sharon Edwards noting they "cleaned up after themselves which you don't see every day." The attention extends to details like protecting vehicles without being asked.
- Review Snippet Sources: Google Reviews
Q: Can they handle difficult or specialized projects?
The range proves capability. Karen Triplett's multilevel oceanfront beach house with "lots of intricate spindles" received excellent results. John Cratch hired them for epoxy concrete flooring. Commercial work includes Leather USA. Mike Orr, with 40+ years of homeowner experience, calls Echo Painting "one of the best contractor experiences" we've had, noting Sergio's extensive knowledge of materials and techniques.
- Review Snippet Sources: Google Reviews
Q: Are they affordable?
"Fair price," "reasonable," and "affordable" appear consistently throughout reviews. Molly Tilyou, a real estate professional with a decade of experience dealing with painters, specifically calls Sergio "extremely affordable." ChadW0505 mentions that when the job proved more involved than estimated, Sergio didn't ask for additional money (though the customer paid more anyway because he deserved it).
- Review Snippet Sources: Google Reviews
Q: Do they do the small extras that matter?
Multiple customers mention unexpected bonuses. Mike Orr's team handled little extras with the phrase "We found XXX, and just took care of it. Hope you don't mind." Kaldin Taylor notes they "even fixed some drywall that was damaged by someone else." These touches, combined with Chris Elmore's experience of Sergio offering to return in summer for additional caulking if needed, demonstrate commitment beyond the contract.
- Review Snippet Sources: Google Reviews