Read through the reviews and one thing keeps happening. People don't hire Grady Jones once. They hire them, wait a few years, and hire them again. Anne Dunlap has used the company for 15 years across exterior and interior work. Danny Page's family is on their third job. Darlene Creech first hired them in 2015, called them back in April 2025, and now calls them her painters for life. The company earned full marks on the Chooz Score's customer retention indicators, and it shows in how often reviewers describe returning for a 2nd, 3rd, or 4th project instead of shopping around again. They're not just satisfied with one job. They've decided to stop looking. "We've been working with Grady Jones Paint for several years and they will remain the only painting company we work with." - K D., Google Review
The owner, Clee, responds to virtually every review that comes in, and not with copy-paste thank-yous. He signs off with customers' names, references the specific rooms he painted, and mentions the families he worked alongside. The Chooz Score's owner engagement indicators reflect exactly this kind of personal involvement. That same presence shows up on the job. On one interior project that involved scraping and flattening popcorn ceilings before repainting, Clee stopped by every time his crew was on site, and a two-man team of Tim and Eddie handled the work. Grady Jones keeps its painters in-house and never uses subcontractors, which is why the same names, Fred and Chris on one job, Tim and Eddie on another, keep surfacing across reviews. "Clee was very responsive and visited the project every time his workers were on site. Tim and Eddie made up the crew who did the work. They were amicable, professional, courteous and did a GREAT job." - Mark H., Google Review
Painting the Triangle since 1980. Forty-five years, still family-run. That kind of tenure is rare in this trade, and the current numbers hold up next to it. The last time we ran our Chooz Score analysis, Grady Jones Paint carried nearly 30 Google reviews with a 4.9-star rating and had earned a Chooz Score of 84.2%. Beyond Google, more than 50 neighbors have marked the company a favorite on Nextdoor, where it holds a Neighborhood Favorite painter recognition, and it's proudly Army veteran-owned. It's been in business since 1980, serving Garner and the surrounding Wake, Johnston, Harnett, and Durham counties. "First class all the way when you hire someone to come in your home it's always a very personal thing. I cannot tell you how professional they were from A-to-Z all the work in my home looks phenomenal and I would highly recommend." - Jacob O., Google Review
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The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Micro, NC.