Best Painters Near New London, NC - Chooz Score Ranked

Why Customers Choose Richard's Painting of Concord

Concord's Painter Since 1999

The reviews pile up, and the rating holds. The last time we ran our Chooz Score analysis, Richard's Painting of Concord carried over 100 Google reviews with a 4.9-star rating, and the pace hasn't slowed, with nine arriving in the most recent three months alone. That depth of feedback helped the company earn a Chooz Score of 86.1%. The company has been painting since 1999, and the local reputation shows it. Customers call them the best around, neighbors spot the yard signs and call for their own quotes, and the crew has handled community work like a local church that needed finishing before Easter Sunday. It reads less like advertising and more like word of mouth doing its job. "Richard's Painting of Concord is the best around and their work is hands down the most reliable and precise work." - Sharon J., Google Review

The Crew Regulars Ask for by Name

Jermaine. Marco. Tony. Fernando. Wilmer. Glenn. Read through the reviews and the same painters keep showing up, which is a good sign that Frank keeps a steady team rather than rotating strangers through the house. One repeat customer even wrote in to ask for Antonio and Marco by name. The Chooz Score's in-house crews component picks up on this same consistency, with the same names appearing across job after job. That consistency shows up in the hard jobs. One family needed their 20-foot ceilings painted, and the crew brought in scaffolding and worked around a toddler and a senior dog to get it done safely. Frank stays on the project throughout and sends extra hands when a job needs to move faster. "They painted our 20ft ceilings using scaffolding and were professional, safe, and efficient. Frank was on it and always checking in on us, and Jermaine and Marco really did a phenomenal job." - Kylie S., Google Review

Used Them 100 Times

One customer counts a hundred jobs. Over three years. He brings Richard's Painting in to remove attic steps and patch damage while his company installs heating and cooling systems, and he's planning on many more years of it. He's not alone. Homeowners come back for a second deck, a third room, the next house, and several call Frank their go-to painter. High marks on the Chooz Score's customer retention indicators reflect it, with reviewers describing repeat projects again and again. "I have used them 100 times all over the area. They remove attic steps and repair small damages for us while we install heating and cooling systems. I am so grateful for the last three years that I have been working with them and I look forward to many more years to come!" - Alvin K., Google Review

Questions to Ask Richard's Painting of Concord

Timeline and Cost Expectations

Most reviewers praise the schedule and the pricing, but one homeowner described a job that ran well past its projected timeline and over budget, and another noted communication as the one thing to improve. It's worth setting expectations early. Ask them directly: "What's the estimated timeline for my project, and how will you keep me posted if the schedule or cost changes along the way?" "If you want a job that was supposed to take 10 days but instead lasted 5 weeks, cost a few extra thousand dollars, and looks like you painted it yourself, then by all means, hire them." - Harrocks Family, Google Review (no owner reply)