Communication & Responsiveness
If you're a first-time customer who wants guidance, this company delivers. Owner Adam Mashal responds to every single Google review with personalized, warm replies that reference specific project details and customer names—not generic copy-paste thank yous (Source: Chooz Score – Review Response Rate 3.0/3.0 and Review Response Quality 3.5/3.5). This carries through to the actual work:
"Adam is absolutely not the type of person to just do a project and leave you hanging when it comes to communicating on the progress of the project. He was thorough all the way through and any hiccups due to unforeseen circumstances he was quick to communicate." - Joe C., Google Review
Speed Without Cutting Corners
If you're a busy professional or family on a tight schedule, their track record stands out. Projects consistently finish faster than quoted—multiple popcorn ceiling jobs finished days ahead of schedule—and their review activity reflects strong momentum with over 30 new reviews in the last 3 months alone (Source: Chooz Score – Recent Activity Weighting 4.0/4.0).
"Pro Painters fit me in and their 2-man crew knocked it out in 2 days and it looks great. They were respectful of my property and left me feeling great about my choice to hire them." - Kenneth D., Google Review
Proven Track Record
If you want a company with a solid reputation, Charlotte Pro Painters has built one of the strongest review portfolios in the market. With over 100 Google reviews and a perfect 5.0-star rating (Source: Google Reviews), they've demonstrated consistent delivery through repeat customers and real estate professional referrals.
"If you are looking for a painting company LOOK NO FURTHER, you've found them. Absolutely outstanding company! I've used them several times and every single time it is a perfect job." - Michael M., Google Review
Quality & Attention to Detail
If you're particular about craftsmanship and the details matter to you, their preparation discipline and clean execution set them apart. Reviews consistently praise crews who protect furniture meticulously, shield vehicles without being asked, and leave properties cleaner than they found them (Source: Chooz Score – Key Phrase Extraction 3.0/3.0).
"They were very meticulous about covering everything to make sure paint didn't get on things it shouldn't! They were super nice and we felt very comfortable with them being at the house while we were at work!" - Melissa P., Google Review
Licensing for larger projects
Charlotte Pro Painters operates professionally with general liability and workers compensation insurance clearly stated on their website. However, North Carolina requires a general contractor license for projects over $30,000, and no license was found in the state database search (Source: Chooz Score – Licensed Status 1.0/1.5 and NC Licensing Board search). For larger whole-home projects that may exceed this threshold, ask them directly: "Can you clarify your licensing status for projects that might exceed $30,000?"
"No contractor license found for projects over $30K" - NC Licensing Board for General Contractors (Source: Citation Quality & Consistency audit)
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Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Norwood, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Norwood, NC.