Read through Paint EZ of Durham's reviews and the same name keeps surfacing: Miguel. He's the owner, and he shows up personally, not as a logo on the side of a truck. Customers describe him running the estimate himself, staying reachable through the whole job, and doing what he said he'd do. That responsiveness has a real team behind it. Crew lead Maury, general manager Audrey, and painters like Joshua and Orlando all get named across different reviews, which is a good sign the same people keep coming back job after job rather than a rotating cast of subs. The Chooz Score's owner engagement indicators pick up on this directly, with the owner personally mentioned throughout the reviews and involved from the first call to the final walkthrough.
"Miguel is the most communicative and responsive painter I've ever worked with in the area. When I have a need, he gets back to me within minutes and is often able to send someone out the same day." - Ryan K., Google Review
Three words show up again and again in these reviews: above and beyond. It isn't marketing copy, it's what customers actually wrote, unprompted, describing work that went past the scope they paid for. The Chooz Score's review authenticity indicators are strong here because people name specific projects and specific fixes rather than offering vague praise. Take Daane B.'s full interior repaint of a new home in Oak Grove. During the initial walkthrough, the crew spotted a patch of water-damaged drywall in the living room that he hadn't even noticed, explained the problem instead of painting over it, and coordinated the repair so the finish blended in seamlessly. That's the pattern. Crisp lines, careful prep, and a habit of catching the thing an ordinary crew would paint right past.
"During the initial consultation, they noticed a small section of water-damaged drywall in my living room that I hadn't even spotted. Instead of just painting over it, they took the time to explain the issue... this proactive approach saved me from potential headaches down the road." - Daane B., Google Review
Here's what stood out to us in the numbers. Every review is five stars. The last time we ran our Chooz Score analysis, Paint EZ of Durham held over 20 Google reviews with a 5.0-star rating and 100% recommended on Facebook, with the newest reviews landing within the last few weeks. The company earned a Chooz Score of 82.6%. It's Accredited with the Better Business Bureau and registered in North Carolina under Business Entity No. 3013195, so the paperwork checks out if you want to verify it yourself. For a company still early in its run, that's an unusually clean record.
"If you're looking for a reliable, skilled, and customer-focused painting company, Paint EZ of Durham is the way to go." - Nikit P., Google Review
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The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Prospect Hill, NC.