When we ran our analysis, 360 Painting of Winston-Salem held over 140 Google reviews with a 4.9-star rating, along with 100% recommended on Facebook across three reviews. Nearly all of the company’s review volume sits on Google, where a 4.9 average across this many reviews is uncommon for a painting contractor. The company earned a Chooz Score of 87.4%. It has served the Winston-Salem and High Point area for over a decade and is now owned by Mike Chambers. It operates as a locally owned 360 Painting franchise, and Chambers works alongside Territory Manager Troy Brintnall on projects across Winston-Salem, High Point, and the surrounding Piedmont Triad communities. Mike Chambers and Territory Manager Troy reply to nearly every review individually, naming the customer and job rather than repeating a template. The same crews recur across the sample, with Troy handling estimates and walkthroughs and painters such as Gilberto and Tito named job to job. Reviewers most often single out communication, describing a manager who stays reachable and gives frequent updates from estimate through final walkthrough. At least six reviewers describe repeat projects or plans to hire again. The one critical review in our sample concerns finish quality on a large interior job, covered below. "Troy and Michael were great to work with. The communication was unbelievable and Troy kept us informed on every aspect of the project." - Bill H., Google Review
Reviewers consistently point to Troy’s estimate and walkthrough as the part that keeps projects on track, and the company builds its process around walkthroughs from start to finish. Use them, doing the initial and final walkthroughs and flagging anything before the crew leaves. That critical review came from a large interior job where several small finish items were not fully resolved even after repeat touch-ups. Ask them directly: "On a big interior job, how do you make sure every touch-up on my punch list is finished before we call it done?" "But my walls still have lines that are not straight, nail pops that were not dealt with, more ceiling seams that are already coming apart..." - Dawn S., Google Review
Services: Interior painting · Exterior painting · Cabinet painting · Commercial painting
