Owner Mark Rivoli doesn't just run the business - he's on the job. Mark personally handles estimates, color consultations, and regularly works alongside his crew. The Chooz Score's owner engagement indicators are strong: Mark is mentioned by name in the vast majority of reviews, and he actively responds to customer feedback with personalized messages:
"He kept me up to date as the project progressed, made sure I was comfortable with the work, and corrected any issues that came up along the way." - Joe D., Google Review
The last time we conducted our Chooz Score analysis, R&R Painting & Concrete Coatings had over 200 Google reviews with a 5.0-star rating - a perfect score across that volume is rare. This company earned a Chooz Score of 87.5%, with strong marks for review quality and recent activity:
"From start to finish, everything was handled professionally, efficiently, and with great attention to detail. Mark, the owner, is absolutely great to work with - he's responsive, honest, and genuinely cares about making sure the job is done right." - Anthony P., Google Review
What sets R&R apart is the consistency of the crew. The Chooz Score's in-house crews component shows the same names appearing across dozens of reviews - Tyler, Donny, Rob, Tom, Bethany, Jose, and Janice. Customers aren't getting a different group of strangers each time:
"Mark and his workers Donny and Rob did an excellent job on the front of my house, they worked diligently and paid attention to detail." - J V., Google Review
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Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in East Bloomfield, NY.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within East Bloomfield, NY.