Question 1

Q: Does Icon Painting show up when they say they will?

Accepted Answer

Punctuality appears throughout customer feedback. One reviewer noted Josh and his crew were "on time and got the job done faster than expected" while another mentioned they "showed up on time every day." Multiple customers highlight that projects finished ahead of schedule, with one deck staining completed in a single day when the homeowner expected it to take longer.

Question 2

Q: Why do customers say Icon Painting goes above and beyond?

Accepted Answer

The phrase appears repeatedly in reviews. Customers describe Josh noticing and fixing rotted boards during exterior projects, repairing lattice work without being asked, and addressing issues discovered during prep work. One reviewer shared that Josh "went above and beyond fixing some boards" during their deck project. Another noted the crew "took care of some extra things" beyond the original scope without adding charges.

Question 3

Q: How does Icon Painting handle large commercial projects?

Accepted Answer

Commercial clients praise the team's ability to work around business operations. One warehouse manager noted they completed the job "without interfering with warehouse operations" while another mentioned the crew painted "one side of the building at a time so we could still operate." Projects include warehouses, office buildings, government facilities, storage units, and even a Bar Rescue television production. Customers emphasize minimal disruption to daily business.

Question 4

Q: What do customers say about Icon Painting's deck staining work?

Accepted Answer

Deck projects generate enthusiastic feedback. Reviewers describe transformations with comments like "deck looks brand new" and praise for thorough preparation including power washing and repairs. One customer noted Josh "fixed a board that was coming up" before staining. Multiple reviews mention the crew completing deck work faster than expected while still delivering quality results that customers say exceeded their expectations.

Question 5

Q: How does Icon Painting communicate throughout projects?

Accepted Answer

Communication stands out as a consistent theme. Customers mention Josh providing clear timelines, explaining the process, and staying responsive to questions. One reviewer noted "great communication from start to finish" while another praised how Josh "kept me informed every step of the way." Several reviews mention receiving updates and being consulted on decisions throughout the project rather than being left wondering about progress.

Question 6

Q: Does Icon Painting leave work areas clean after completing projects?

Accepted Answer

Cleanup receives frequent praise in reviews. Customers describe crews protecting furniture and flooring, then leaving spaces spotless. One interior painting customer noted the team "cleaned up after themselves every day" while another mentioned their home was "cleaner than when they started." Commercial clients similarly praise the attention to protecting equipment and inventory during warehouse and office painting projects.

Question 7

Q: What makes Icon Painting's epoxy floor coatings stand out?

Accepted Answer

Epoxy projects draw specific praise for durability and appearance. Customers describe garage and basement floors transformed with coatings that look professional and hold up to heavy use. One reviewer noted their floor "looks amazing" while another praised the preparation work that ensures proper adhesion. Pool epoxy projects also receive positive feedback, with customers noting the finished results exceeded expectations for both residential and commercial applications.

Question 8

Q: Does Icon Painting help customers choose colors?

Accepted Answer

Color consultation emerges as a valued service. Multiple customers mention Josh helping them select colors and finishes, with one noting he "helped us pick out the perfect colors" for their project. Reviewers appreciate the guidance rather than being left to make decisions alone. This hands-on approach extends to recommending paint types and finishes appropriate for specific applications, whether interior walls or exterior surfaces exposed to Wisconsin weather.

Question 9

How Icon Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Icon Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Icon Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Icon Painting

About Icon Painting

Q&A Based On What Customers Are Saying About Icon Painting