Question 1

Q: Do CertaPro Painters of Greystone crews protect furniture and flooring during projects?

Accepted Answer

Multiple customers highlight thorough protection practices. Tracy Hamlin describes how the crew "covered everything that was not being painted in plastic and drop cloths" resulting in "no mess or drips at all." Corie Segrest notes the crew "cleaned up each day and respected our home." This protection extends to daily cleanup routines that leave spaces ready for normal use each evening.

Question 2

Q: Who are the painters customers mention by name at CertaPro Painters of Greystone?

Accepted Answer

Jeff and Aaron appear throughout reviews as a highly regarded painting duo. Greg Jarrett writes they "were fortunate Jeff and Aaron were assigned to our project….two very nice guys and professional painters." Jeremy Clabough adds that "Aaron and Jeff did a great job" and were "thorough, friendly, and very professional." Francisco (also called Frankie) and Hussein also receive individual recognition for detailed work.

Question 3

Q: Does CertaPro Painters of Greystone handle large whole-home interior projects?

Accepted Answer

The company regularly takes on extensive interior work. Christy McCary Keahey had "the entire interior of our home painted...Changed colors on ceilings, trim, doors, windows, walls" and called it an "excellent job." Sydney Davidson reports Bill and his team "had 8 of our rooms painted in 4 days" leaving her "beyond impressed." John Thomas confirms similar scope with sheetrock repairs and painting of "rooms, hallways, and staircases" completed in two days.

Question 4

Q: How does CertaPro Painters of Greystone handle exterior painting in challenging weather?

Accepted Answer

Crews demonstrate flexibility with weather conditions. Lehman Brown describes how "the very windy weather posed difficulty with paint spraying on the first day" and the crew "postponed painting until the next day" which he called "exceptional for us and surely our neighbors." Kathleen Lalor notes workers "stayed at the job from 7:30 until 5:30, in order to complete it before the predicted rains came."

Question 5

Q: Do customers return to CertaPro Painters of Greystone for repeat projects?

Accepted Answer

Multiple reviews indicate repeat business patterns. Myra Poss shares "we've used CertaPro Painters of Greystone twice" for exterior trim and kitchen cabinets. John Thomas writes "this is the fourth time we have used CertaPro in the last twelve years." Ryan Crowley confirms "I have utilized their services multiple times and communication and promptness have always been excellent." Carol Wilkins calls them "our go-to team for painting."

Question 6

Q: What warranty does CertaPro Painters of Greystone offer and how do they honor it?

Accepted Answer

The company provides a two-year workmanship warranty. Meredith Jones calls the "2 year warranty unheard of" and says "you can't go wrong when you call Certapro of Greystone." Chrystal Maxwell noted that when touch-ups were needed, "the crew has been back to take care of the touch ups." Devin Gilliam highlights "they gave me a free estimate, they offer a powerful warranty and even a financing option."

Question 7

Q: How did CertaPro Painters of Greystone respond to critical reviews?

Accepted Answer

The one-star review from Natalee Fisher regarding missed paint spots and baseboards received a direct response from the company acknowledging concerns and scheduling a follow-up crew visit. The owner replied "we apologize for not meeting your expectations" and confirmed "we have a crew scheduled to be back at your home." This pattern of addressing issues directly rather than defensively appears throughout responses to concerns.

Question 8

Q: Does CertaPro Painters of Greystone handle cabinet refinishing projects?

Accepted Answer

Cabinet work appears as a specialty service. Myra Poss hired them to "paint our kitchen cabinets and island" after exterior trim work and reports "our cabinets turned out beautiful." The owner response confirmed they were "happy to get the opportunity to work with you again to update your cabinets." This represents the kind of detailed interior work the team handles alongside standard painting.

Question 9

How CertaPro Painters of Greystone Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Whaley's Painting and More performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Whaley's Painting and More’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Greystone

About CertaPro Painters of Greystone

Q&A Based On What Customers Are Saying About CertaPro Painters of Greystone