CertaPro Painters of Hoover AL
About CertaPro Painters of Hoover
When the Leeds Historical Society needed their century-old JW Bass House exterior restored, they turned to CertaPro Painters of Hoover. Board member Steve Martin noted the project required careful attention to historic details while addressing years of weather damage. This willingness to take on complex restoration work alongside everyday home painting defines how owner Scott Treadway runs this locally owned franchise.
Scott and his wife Babs have operated CertaPro Painters of Hoover since April 2018, building on a franchise presence in the Birmingham metro since 2008. Babs manages office operations and scheduling while Scott personally handles estimates and maintains project oversight. Crew leaders like Efren and Margarito appear by name across dozens of reviews, suggesting consistent team assignments rather than rotating workers.
The fully licensed and insured team holds Alabama General Contractor License No. S-54967. BBB Accredited since December 2009, the company offers a two-year workmanship warranty on residential projects. They serve Hoover, Vestavia Hills, Pelham, Alabaster, Chelsea, Helena, McCalla, and surrounding Birmingham metro communities.
Updated: 02-02-2026
Q&A Based On What Customers Are Saying About CertaPro Painters of Hoover
Q: Does owner Scott Treadway at CertaPro Painters of Hoover stay involved throughout projects?
Scott's hands-on approach appears throughout customer feedback. Lisa R. describes how "Scott came out to give us an estimate and was very thorough" and remained accessible during the project. Multiple reviewers note he personally conducts estimates, provides color recommendations, and follows up after completion. Kimberly S. appreciated that "Scott was very professional and responsive" from first contact through final walkthrough.
-Review Snippet Sources: Google Reviews
Q: Why do customers keep mentioning crew members Efren and Margarito at CertaPro Painters of Hoover?
These two names surface repeatedly because they lead most residential projects. Jean H. praised "Efren and his crew were very professional" while Diana W. noted "Margarito and his team did an excellent job." The consistency suggests CertaPro Hoover assigns dedicated crews rather than sending different workers each day. Customers appreciate knowing who will arrive and seeing familiar faces throughout multi-day projects.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Hoover handle communication during projects?
Daily updates and accessibility stand out in reviews. Glenda H. mentioned receiving "daily updates on progress" while her cabinets were being refinished. Scott provides his cell phone for direct contact, and customers note quick responses to questions. Patricia M. appreciated that "communication was excellent throughout the entire process" from estimate through completion.
-Review Snippet Sources: Google Reviews
Q: What do customers say about cleanup after CertaPro Painters of Hoover completes work?
Cleanup quality appears as a consistent theme. Jean J. noted the crew "cleaned up very well leaving no mess" after interior painting. Donna M. described finding her home "cleaner than before they started" with all furniture returned to original positions. Multiple reviews mention crews covering floors, moving furniture carefully, and leaving work areas spotless daily.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Hoover handle specialty projects like historic homes or cabinet refinishing?
The company has completed notable restoration projects including work for the Leeds Historical Society on the JW Bass House and Rowan House. For cabinet refinishing, customers describe transformative results. Glenda H. called her kitchen cabinets "absolutely beautiful" after refinishing, while William M. noted the detail work on his cabinets exceeded expectations. They also handle limewash brick, popcorn ceiling removal, and deck staining.
-Review Snippet Sources: Google Reviews
Q: How did CertaPro Painters of Hoover respond when a customer raised concerns about a negative experience?
One reviewer (Barry H.) reported issues with mold appearing two years after exterior painting. Owner Scott responded professionally, explaining the timeline of events and offering to discuss the situation directly. The response demonstrated accountability without being defensive. Scott acknowledged the customer's frustration and provided his contact information for further conversation, showing willingness to address concerns.
-Review Snippet Sources: Google Reviews
Q: What happens with scheduling and timelines at CertaPro Painters of Hoover?
Customers consistently mention projects starting on time and finishing when promised. Claudia O. noted "they showed up on time, finished on time, and did excellent work." Several reviews mention crews arriving early in the morning and working efficiently. Patricia M. was impressed that "the project was completed on schedule" despite being a larger whole-house interior job.
-Review Snippet Sources: Google Reviews
Q: Do CertaPro Painters of Hoover customers feel the pricing represents good value?
Value perception runs positive across reviews. Donna M. felt the price was "very fair for the quality of work" received. Multiple customers note receiving detailed written estimates with no surprise charges. Lisa R. mentioned Scott "provided quotes promptly" and the final cost matched the estimate. The two-year warranty and quality paint products factor into customer value assessments.
-Review Snippet Sources: Google Reviews
Updated: 02-02-2026