Custom Painting & Decorating Inc
About Custom Painting & Decorating Inc.
Cristina and Cesar Muñoz founded Custom Painting & Decorating Inc. in 2017, building the family-owned business from their Anaheim base. Cesar handles estimates and client consultations while Cristina manages operations. Office coordinators Jessica and Marcella maintain client communication throughout projects. Lead painters Edwin, Mario, Greg, and Dulce oversee residential work while crew members Juan, Victor, and Alex handle everything from accent walls to shiplap installation.
The company specializes in residential interior and exterior painting, cabinet refinishing, drywall repair, and commercial property management painting. Their portfolio includes single-room refreshes, whole-home transformations, and multi-unit apartment turnovers. One property manager notes they handle over 2,000 units through their services, painting both vacant and occupied spaces while maintaining clean environments.
The team is fully licensed and insured with California Contractor License No. 1040338 and holds BBB A+ accreditation since 2019. Custom Painting & Decorating Inc. offers a two-year painting workmanship warranty on all projects. They serve Orange County communities including Anaheim, Huntington Beach, Irvine, Newport Beach, and surrounding areas.
Updated: 01-12-2026
Q&A Based On What Customers Are Saying About Custom Painting & Decorating Inc.
Q: Why do customers return to Custom Painting & Decorating Inc. for multiple projects?
Strong repeat customer patterns emerge in reviews. Ryan Lowen has used them twice and states he is "planning another project" making it his third or fourth. Steve Levin notes this was his "second time using" them with results that "exceeded expectations" both times. Jack mentions using them "more than once" and recommending them to others.
-Review Snippet Sources: Google Reviews
Q: What makes Custom Painting & Decorating Inc.'s cabinet refinishing stand out in reviews?
Cabinet work receives detailed praise across platforms. Janet Robertson and Cyrus Kasra both describe kitchen cabinet transformations. The company's process includes consultation, surface preparation, and eco-friendly paint application. Reviews mention the team addressing hardware removal and reinstallation. Patricia notes they even "installed cabinet pulls" as part of her project scope.
-Review Snippet Sources: Google Reviews, Yelp
Q: What happened with the negative BBB review about Custom Painting & Decorating Inc.?
One BBB complaint from Patricia D. in July 2025 describes a communication breakdown before a scheduled cabinet project. She paid a 10% deposit but reported difficulty reaching the company about appointment details. The complaint shows no visible company response. This represents the only detailed negative among 230+ reviews, though the lack of public resolution is notable.
-Review Snippet Sources: BBB
Q: Why do property managers choose Custom Painting & Decorating Inc. for commercial work?
Lynette K. manages over 2,000 apartment units and uses them for turnovers. She notes they paint both "vacant and occupied" units while working around tenant schedules. Tom Nguyen chose them for AMD Medical Plaza, appreciating their "flexibility" with commercial scheduling demands. The company handles everything from single units to full building exteriors.
-Review Snippet Sources: Google Reviews
Q: Do reviews show Custom Painting & Decorating Inc. crews arriving on schedule?
Multiple customers highlight punctuality as a consistent pattern. Diane notes the crew was "on time" every day of her project, while LeeBo describes Juan and Victor completing four bedrooms and two bathrooms "over 6 days" as scheduled. Tim Clarke adds that Edwin "exceeded expectations" on timeline for his project.
-Review Snippet Sources: Google Reviews
Q: How does Custom Painting & Decorating Inc. respond when customers request mid-project changes?
Flexibility stands out across reviews. Diane describes changing her paint color mid-project and the team handled it "without delay." Tom Nguyen at AMD Medical Plaza appreciated their "flexibility during July 4th weekend" for his commercial project. When Diane had a lock issue after installation, it was "handled same day" without additional charges.
-Review Snippet Sources: Google Reviews
Q: Does Custom Painting & Decorating Inc. keep customers informed throughout projects?
Office staff Jessica and Marcella receive frequent praise for communication. Diane mentions they "communicated clearly" throughout her project, sending updates and coordinating schedules. Cesar responds to estimate requests and maintains direct contact with clients. Customers note receiving text confirmations and daily progress updates during multi-day projects.
-Review Snippet Sources: Google Reviews
Q: What do customers say about Custom Painting & Decorating Inc.'s cleanup and worksite conditions?
Reviewers mention leaving spaces cleaner than expected. Lynette K., who uses them for property management, notes they "maintain clean environment" even when painting occupied apartment units. Multiple reviews describe crews protecting furniture, covering floors, and completing thorough final cleanups before leaving each day.
-Review Snippet Sources: Google Reviews
Updated: 01-12-2026