Question 1

Q: How does their pricing compare to other painting contractors in Colorado Springs?

Accepted Answer

Greenwood Painting's pricing consistently receives praise for being fair and competitive while delivering exceptional value. Multiple customers have highlighted the affordability factor in their reviews. TR Gee, a Google Local Guide, specifically noted that "the price was very reasonable" when they had their entire home exterior and fence painted. Lance Garcia reinforced this sentiment, stating "the price was fair" after Tom and his crew completed his interior painting in just two days. Terri Fairbanks was even more emphatic, declaring the work was "definitely worth the price!" This pattern of reviews suggests that while Greenwood may not always be the absolute cheapest option, customers feel they receive outstanding value for their investment, particularly given the speed of completion and quality of workmanship.

Question 2

Q: What happens if something goes wrong or I'm not satisfied with the work?

Accepted Answer

Tom Greenwood's approach to customer satisfaction and problem resolution stands out as exceptionally thorough and professional. When faced with a negative review from Diane Zednik, Tom provided a detailed response addressing every concern and repeatedly offered to return and fix any issues at no charge. He emphasized his business philosophy: "I don't accept a dime until people are completely happy with the work" and reiterated "I told you if you see anything that was missed to call me and I will come take care of it at no charge to you." Even in the face of harsh criticism, he maintained professionalism and stated "if you have closets that are half done call me and I'll STILL come take care of it." This level of accountability demonstrates a business owner who genuinely stands behind his work and prioritizes customer satisfaction above collecting payment.

Question 3

How Greenwood Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Whaley's Painting and More performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Whaley's Painting and More’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 4

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 5

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.