Prime Design Painting
About Prime Design Painting
Prime Design Painting is a family-owned and operated painting contractor serving Naples, Florida and the surrounding Southwest Florida region. Founded and led by Luis Ortiz Sr. and Luis Ortiz Jr., the company has built a sterling reputation for delivering exceptional craftsmanship and customer service over more than a decade in business. Based at 2569 44th St SW in Naples, the company operates as a fully licensed and insured painting contractor with a strong commitment to quality and customer satisfaction.
The company specializes in both residential and commercial painting services, offering interior painting, exterior painting, cabinet refinishing, door restoration, and complete home transformations. Their comprehensive approach includes detailed preparation work, color consultation, and a 3-year workmanship warranty that demonstrates their confidence in their craftsmanship.
What Customers Are Saying About Prime Design Painting
Professional Excellence and Attention to Detail
Recent customers consistently praise Luis and his team for their exceptional professionalism and meticulous workmanship. Bliss noted in 2024 that the company "exceeded expectations" during a cabinet resurfacing project, highlighting how they "communicated the resurfacing process well from the start and accomplished everything they said they would, on-time and on-budget." Similarly, Wendy Dunn emphasized Luis's excellence "in EVERYTHING," describing how he transformed doors they thought needed replacement into ones that "look like brand new."
Reliable Communication and Project Management
Customers frequently commend Prime Design's communication throughout projects. SHI CFCE, a recent 2025 client, appreciated how "Luis took the time to talk about painting and also removing a mirror and some cabinets" and worked with their timing despite condo regulations and paperwork delays. Larry Zydek praised their communication "at all stages" and noted they "even performed some work that was not contracted that they deemed necessary for a perfect final product."
Long-Term Customer Relationships and Trust
The company has cultivated remarkably loyal clientele, with several customers using their services for years or even decades. Kathy Polk stated that "Luis has done painting for me for the last several years" and called him "the one and only painter you will ever need!" Most notably, Kris P has relied on Luis "for at least 20 years now," describing his character, reliability, and quality as unmatched, noting "I would never consider working with anyone else."
Exceptional Value and Fair Pricing
Multiple reviews highlight Prime Design's competitive and fair pricing approach. SHI CFCE noted Luis "was very reasonable on pricing," while Kathy Polk specifically mentioned that "He doesn't price gouge you like many other business I have received quotes from in the past." Wendy Dunn initially thought the quote seemed high but concluded "It turned out to be a very good value" after seeing the complex work involved.
Comprehensive Services Beyond Standard Painting
Prime Design demonstrates versatility in handling complex projects that extend beyond basic painting. Robin Wagar's bathroom renovation project revealed water damage that required complete wall reconstruction, and Prime Design "also does contracting work, thank goodness, and they were able to redo my bathroom wall and replace my vanity." The company also successfully navigated insurance company requirements and adjuster demands with patience and professionalism