Question 1

Q: Why do so many Hartzell Painting reviews mention a crew leader named Jones?

Accepted Answer

Jones appears in over 50 reviews across the past two years, consistently praised for professionalism and personal accountability. Jonah Gomes noted Jones offered to "personally come on his free time to address" any remaining issues, calling it "the type of service that is hard to find in south Florida." Diane LaBerge described him as "very patient with every residents requests" on a condo catwalk project. Josh Scheiner adds that Jones gave his business card and promised to return if anything was needed.

Question 2

Q: How does Hartzell Painting handle large HOA and condominium painting projects?

Accepted Answer

HOA and community work is a core strength built over decades. Peggy Favro shared that her "HOA has selected Hartzell Painting twice over the past 12 plus years" to paint all homes in their association. Frank Gallon's 24-unit condominium project resulted in praise for the team being "so happy with the process and the finished result." The company's Community Beautification Program, launched in 1992, provides scheduled maintenance cycles for residential developments across Southeast Florida.

Question 3

Q: Do customers come back to Hartzell Painting for multiple projects over the years?

Accepted Answer

Several reviewers highlight long-term relationships. Rita Daire noted this was the "second time we used Hartzell to paint our home" and called the crew chief "excellent." John Calvert returned after years, finding they "still do a great job, communicate well, and strive for perfection." Robert Moore, also a repeat customer, shared that Jones "did a fantastic job" on their latest project. Josh Becker described being a "customer of Hartzell for many years."

Question 4

Q: How does Hartzell Painting respond when issues come up during or after a project?

Accepted Answer

The company shows a pattern of addressing problems when they surface. Reviewer G G praised the "great follow-through with a promise to make it all right." When John M encountered a miscommunication, the team "corrected their mistake and ultimately problem solved" with help from office staff Nancy. However, one Kings Point condo resident reported unresolved paint bubbling after multiple visits, and the owner responded by inviting direct contact to resolve the matter.

Question 5

Q: Does Hartzell Painting keep homeowners updated during the painting process?

Accepted Answer

Communication is a frequent theme across reviews. Victoria Storrie highlighted "great communications (texts and photos)" throughout her HOA project. Eric Norstedt mentioned Jones "kept me informed of his progress by sending me pictures." Angelo Sands described project manager Drew staying "in touch with us from his first visit till the job was done." Heather Higginbotham praised Carly for maintaining "great communication throughout the project."

Question 6

Q: Who are the key team members customers interact with at Hartzell Painting beyond Jones?

Accepted Answer

Reviews name a range of team members. Project manager Drew earns praise from Linda Kelly for going "above and beyond to address all of my concerns." Crew leader Alvaro impressed Joshua Rosner with "extra care taping everything off so there wasn't any overspray." Leo's team gave Jennifer Colella's home a "fresh, updated look." Office manager Carly guided scott k through the entire process, answering "a million questions" without frustration.

Question 7

Q: What do Hartzell Painting customers say about the crew's attention to detail and cleanup?

Accepted Answer

Detail work stands out across reviews. James Griffin called Jones's custom painting work "nothing short of a masterpiece." Elissa Tobin was "beyond impressed" noting the crew covered "every single detail of your home" and "put everything back into place before they left." Josh Becker noted the crew "prepped the house carefully, cleaned up each day." Multiple reviews describe meticulous taping, thorough power washing prep, and spotless site conditions.

Question 8

Q: Is Hartzell Painting licensed and registered in Florida?

Accepted Answer

Florida does not require a state-level painting contractor license. At the county level, Broward County requires a Certificate of Competency for painting contractors. Hartzell Painting operates as a general contractor and states on its website that it is "licensed, bonded, and insured." The business entity is registered with the Florida Division of Corporations as Roof Painting by Hartzell, Inc. (Document No. 305048), a Florida Profit Corporation filed on 5/11/1966 with ACTIVE status. Edward Holman is listed as President.

Question 9

How Hartzell Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Hartzell Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Hartzell Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Hartzell Painting

Q&A Based On What Customers Are Saying About Hartzell Painting