Hartzell Painting

Jones appears in over 50 reviews across the past two years, consistently praised for professionalism and personal accountability. Jonah Gomes noted Jones offered to "personally come on his free time to address" any remaining issues, calling it "the type of service that is hard to find in south Florida." Diane LaBerge described him as "very patient with every residents requests" on a condo catwalk project. Josh Scheiner adds that Jones gave his business card and promised to return if anything was needed.

HOA and community work is a core strength built over decades. Peggy Favro shared that her "HOA has selected Hartzell Painting twice over the past 12 plus years" to paint all homes in their association. Frank Gallon's 24-unit condominium project resulted in praise for the team being "so happy with the process and the finished result." The company's Community Beautification Program, launched in 1992, provides scheduled maintenance cycles for residential developments across Southeast Florida.

Several reviewers highlight long-term relationships. Rita Daire noted this was the "second time we used Hartzell to paint our home" and called the crew chief "excellent." John Calvert returned after years, finding they "still do a great job, communicate well, and strive for perfection." Robert Moore, also a repeat customer, shared that Jones "did a fantastic job" on their latest project. Josh Becker described being a "customer of Hartzell for many years."

The company shows a pattern of addressing problems when they surface. Reviewer G G praised the "great follow-through with a promise to make it all right." When John M encountered a miscommunication, the team "corrected their mistake and ultimately problem solved" with help from office staff Nancy. However, one Kings Point condo resident reported unresolved paint bubbling after multiple visits, and the owner responded by inviting direct contact to resolve the matter.

Communication is a frequent theme across reviews. Victoria Storrie highlighted "great communications (texts and photos)" throughout her HOA project. Eric Norstedt mentioned Jones "kept me informed of his progress by sending me pictures." Angelo Sands described project manager Drew staying "in touch with us from his first visit till the job was done." Heather Higginbotham praised Carly for maintaining "great communication throughout the project."

Reviews name a range of team members. Project manager Drew earns praise from Linda Kelly for going "above and beyond to address all of my concerns." Crew leader Alvaro impressed Joshua Rosner with "extra care taping everything off so there wasn't any overspray." Leo's team gave Jennifer Colella's home a "fresh, updated look." Office manager Carly guided scott k through the entire process, answering "a million questions" without frustration.

Detail work stands out across reviews. James Griffin called Jones's custom painting work "nothing short of a masterpiece." Elissa Tobin was "beyond impressed" noting the crew covered "every single detail of your home" and "put everything back into place before they left." Josh Becker noted the crew "prepped the house carefully, cleaned up each day." Multiple reviews describe meticulous taping, thorough power washing prep, and spotless site conditions.

Florida does not require a state-level painting contractor license. At the county level, Broward County requires a Certificate of Competency for painting contractors. Hartzell Painting operates as a general contractor and states on its website that it is "licensed, bonded, and insured." The business entity is registered with the Florida Division of Corporations as Roof Painting by Hartzell, Inc. (Document No. 305048), a Florida Profit Corporation filed on 5/11/1966 with ACTIVE status. Edward Holman is listed as President.

-Verification Sources: Florida Division of Corporations (Sunbiz), Broward County Contractor Licensing Division