Question 1

Q: Why do customers specifically mention crew members like George and Javier when reviewing Henry's Painting & Contracting?

Accepted Answer

Multiple reviews highlight individual painters by name for their craftsmanship. Mike Whitaker noted that "George and his team were outstanding" and "efficient with their time, and professional." Andrew Sisler praised George for doing "a great job with prep, painting & cleanup." Javier receives consistent recognition, with Allyson Schultz appreciating his "tireless efforts" on their exterior project. This pattern of naming specific workers suggests crew consistency on job sites.

Question 2

Q: Does Henry's Painting & Contracting handle kitchen cabinet refinishing projects?

Accepted Answer

Cabinet refinishing is one of their documented specialties. Cyril Bergeron provided a detailed account of their kitchen cabinet project, noting the crew "took them a good 2 days to prepare and sand everything...no cutting corners." George led a team of 3-4 workers and sent "pictures and videos showing progress" each evening. Bergeron concluded the "kitchen looks like a million dollars" and that the "entire house looks refreshed and years younger."

Question 3

Q: What do reviews reveal about communication practices at Henry's Painting & Contracting?

Accepted Answer

Communication experiences vary significantly across reviews. Judith Atkins reported she was "always notified of the time of arrival and if it changed they always let me know." Julie Igram praised their "wonderful communication." However, other customers describe challenges. Michael Herzig noted workers "won't show up at the time you agree to" and may arrive "the next day, when you're not home." R L K mentioned "little to no communication about when people are coming to work."

Question 4

Q: How has Henry's Painting & Contracting addressed deck staining quality concerns?

Accepted Answer

Several reviews mention deck staining issues, with R L K noting stain was applied when "wood was still wet from a recent rain" resulting in peeling within a year. James Daily reported similar peeling problems. However, the company does respond to warranty claims. Sheri Walter contacted them about "several areas on my deck that were flaking and faded" and reported the company handled her "deck warranty" professionally, sending Javier who "did a fantastic job" with the repair.

Question 5

Q: Does Henry's Painting & Contracting stand behind their work when issues arise?

Accepted Answer

Warranty follow-through appears in multiple reviews. Willie Dewaard shared that "they came back after a year when a spot chipped and fixed it at no cost." Kayvon Jafarpour built a Trex composite deck and "even 1 year later when I noticed some minor issues" the company "came, addressed, and fixed each thing with professionalism and class." He emphasized they "really stand behind their work." Touch-up responsiveness also appears positive, with Judith Atkins noting they returned "the very next morning" for touch-up work.

Question 6

Q: What types of commercial projects has Henry's Painting & Contracting completed?

Accepted Answer

The company handles commercial work alongside residential projects. Their Facebook highlights projects for Solutions Management Group and Chapter Aesthetic Studio in Cedar Rapids. Timothy Barrett described a "rather complicated, multi surface, indoor/outdoor project" where the team was "always attentive to customer concerns and did careful prep and clean up." R Paine's commercial painting experience noted "professional and timely crew" with "excellent" communication and "no interruption to our own services."

Question 7

Q: How did Henry's Painting & Contracting respond to the detailed negative review about a $30,000 project?

Accepted Answer

Teah DePover posted an extensive account of problems during a deck and exterior painting project, including scheduling issues, debris left in the yard, and design disputes. The company's response acknowledged the feedback but was brief, stating they "appreciate the constructive criticism" and would "take this into account in order to better serve our clients." The response noted that Matt Pemble, the project manager involved, was no longer with the company.

Question 8

Q: What do customers say about Henry's Painting & Contracting's pricing compared to competitors?

Accepted Answer

Pricing perceptions are mixed. Keshab Pokhrel got "three quotes for painting" and found "Henry had reasonable price," strongly recommending them. R Paine called the cost "very reasonable." However, Megan Prass received a quote for deck staining that she described as "insanely high" compared to another company that quoted "1/3 of the price." She recommended customers "definitely seek out multiple quotes." Several satisfied customers specifically mention value in their reviews.

Question 9

How Henry's Painting & Contracting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Henry's Painting & Contracting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Henry's Painting & Contracting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Henry's Painting & Contracting

About Henry's Painting & Contracting

Q&A Based On What Customers Are Saying About Henry's Painting & Contracting