Chooz Score Insights
The Riverbend's Painter Since 1993
In business since 1993. Still a perfect five stars. The last time we ran our Chooz Score analysis, Color Concepts held a perfect 5.0 rating across over 60 Google reviews, matched by 5.0 stars on Yelp. The Chooz Score's cross-platform analysis flags exactly that kind of agreement, the same rating holding steady wherever customers leave it.
More than 30 years serving the Riverbend, accredited with the Better Business Bureau since 2025, and an overall Chooz Score of 87.1% round out a reputation that reads the same from every direction. Longevity like that is rare in this trade, and the reviews show why.
"Color concepts did a great job, couldn't ask for better craftsmanship. Highly recommend them for any painting job! Got our job done in a very timely manner and left the job in perfect condition." - Bob H., Google Review
The Boss Shows Up
Read through these reviews and one name keeps surfacing, Doug. Owner Doug Gregory does the estimates himself, puts the bid in writing, then shows up on the job rather than sending a crew and disappearing. On one project he power washed and repainted a 40-year-old swimming pool right alongside his painter Shane.
The skill runs deep. In a 96-year-old home with plaster walls, Doug and a crew member raised a sagging plaster ceiling more than an inch and a half back into place with bolts and washers, then replicated the original stucco texture so the repair disappeared. That's not subcontractor work, it's an owner who still swings a brush.
"In the dining room, Doug & one of his crew actually raised the plaster ceiling over 1.5 inches along one entire side that was sagging." - Kevin M., Google Review
They Fix It, Even After the Check Clears
A crew scratched a customer's floor while moving the stove back, and nobody caught it until the next morning. The customer called Doug, who replaced the tile at the company's own cost, working with a local flooring store to match it, even though the invoice was already paid.
There's no formal warranty program written down, but review after review shows the same instinct to come back and make things right, whether it's a missed spot or accidental damage. The Chooz Score's negative review resolution scored above the norm here, because the company doesn't go quiet when something goes wrong, it owns it and fixes it.
"I called Doug and he immediately said he would make it right and worked with a local flooring store to get the tiles replaced. I really appreciated his ownership of the entire job and his quick response (even after we had already paid him)." - Bob R., Google Review
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Additional Questions Answered
What kind of cabinet refinishing does Color Concepts Painting handle for kitchens?
Cabinet refinishing is a signature part of the work, turning dated kitchen and bathroom cabinets into a smooth, like-new finish without a full remodel. Mindy Judge described the change from "gold knotty pine to a beautifully smooth, factory-like painted finish" and said the results drew compliments. Hanna Luebbert was pleased enough to note she "will be using them for my cabinet needs in the future".
How does Color Concepts Painting protect a home during a painting project?
The crew treats the house carefully, covering and moving furniture, guarding surfaces, and cleaning up before leaving. Carla Cope said the team "cleaned up the mess, moved my furniture and put back all the outlet covers". John Patterson noted they "returned everything they moved to its original position", and Stacey described a crew that was "super neat. Cleaned up everything" after the work was done.
Can Color Concepts Painting take on older or historic house projects?
Yes, older and historic homes are a regular part of the schedule, from century-old exteriors to delicate interior plaster work. Mark Showers hired the team for an exterior job on "a 100 year old home and they did it with care and precision". Kevin McCarthy, whose house is 96 years old, credited the crew with helping "restore my house to its original, simple beauty" after extensive plaster and ceiling repairs.
How quickly can Color Concepts Painting complete a full house repaint?
Turnaround can be fast when a deadline is tight, with extra crews brought in to keep a big job moving. Facing a rush home sale, Jody Short said the owner "sent two crews to get our house done" and finished the entire repaint "within 2 1/2 days". Denise Greene reported a crew that "Painted my Kitchen and hallway in 6 hours" on a smaller job.
What kind of exterior painting does Color Concepts Painting handle for homes?
Exterior work covers siding, trim, fascia, doors, and detailed surfaces that stand up to weather. Cody Tillman praised the team for "painting our windows and staining our porch ceiling" and called the crew "extremely professional". Gaige Hickey kept it simple, thanking the team for "painting the exterior of my house". Premium Sherwin-Williams coatings help those outdoor finishes hold their color through the seasons.
Does Color Concepts Painting give written estimates and stand behind its work?
Yes, projects start with a written estimate and honest guidance, and the crew stands behind the finished job. Eric Wendle noted that "Doug documents the work with a written bid, and performs as written". After an accidental floor scratch on his job, Bob Ringering recalled that "he immediately said he would make it right" and arranged the repair, even after final payment.
Can Color Concepts Painting handle unusual jobs like swimming pool repainting?
Yes, the team takes on specialty jobs beyond walls and cabinets, including swimming pool repainting. Thomas Honke, who owns a 40-year-old pool, said the crew "power washed the entire pool and repaired the flaws in the concrete" before repainting it. Tom Ahrens was equally happy, noting his "Pool looks like it did 40+ years ago" once the work was finished.
What is the business entity behind Color Concepts Painting in Illinois?
Color Concepts Painting operates as an Illinois corporation, registered with the Illinois Secretary of State under Business Entity Number 71368467. The registered legal name on that filing is Color Concepts Painting Inc. The business is based in Alton, Illinois, and serves Alton, Edwardsville, and the surrounding Riverbend communities. That active state registration reflects a formally organized, established company rather than an informal operation.
-Verification Sources: Illinois Secretary of State
How Color Concepts Painting Inc. Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Color Concepts Painting Inc. performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Color Concepts Painting Inc.’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.