Question 1

Q: What do customers say about the communication and professionalism of Bernstein Painting's team?

Accepted Answer

Clients frequently highlight the owner's direct involvement and responsiveness. Brian Brown described the experience as "professional with outstanding communication and care for your project" and plans to call again for future work. Nicholas Myers noted that the crew "took extensive notes about what I needed" and scheduled around his business operations to avoid disrupting customer traffic.

Question 2

Q: How does Bernstein Painting handle commercial projects where the business needs to stay open during the work?

Accepted Answer

The team has experience working around active operations. Elizabeth Arthur shared that she was "absolutely thrilled" with the results at her cafe, noting the crew was "super accommodating that the cafe was fully functioning while completing the work." The company's commercial portfolio includes hotels, retail stores, and educational institutions.

Question 3

Q: What types of painting projects does Bernstein Painting handle most frequently for homeowners?

Accepted Answer

Residential work spans room-by-room interior repaints, full exterior coatings, and cabinet refinishing. Jacqueline Rupert hired the team for her "living room, dining room and kitchen painting" and praised the competitive pricing. The company also offers wallpaper removal, drywall repair, and decorative finishes for clients looking to go beyond standard paint.

Question 4

Q: How does the company respond when a customer leaves a negative review?

Accepted Answer

Owner Guido Bernstein addresses criticism directly. When Lest Keller left a one-star review claiming a deposit was taken without follow-through, the owner responded by disputing the claims point by point and noted the company's standard practice of collecting only a 20% deposit with the balance due upon completion. The response reflects a willingness to engage publicly rather than let complaints go unanswered.

Question 5

Q: What long-term results can customers expect from Bernstein Painting's work?

Accepted Answer

Nicholas Myers reported that "everything still looks perfect after about 6 months" without needing a single touch-up on his commercial space. The company backs residential projects with a seven-year Bond-Tite warranty and commercial work with a five-year warranty, giving clients documented coverage if coating issues arise.

Question 6

Q: What warranties and insurance protections does Bernstein Painting offer?

Accepted Answer

The company provides a seven-year residential warranty and a five-year commercial warranty on completed work. Coverage excludes structural damage, fire, weather, or water damage. The business carries a $2,000,000 Contractor Liability Insurance Policy and full Workers' Compensation on all employees and subcontractors.

Question 7

Q: What is the current status of Bernstein Painting Inc. as a registered business entity in Illinois?

Accepted Answer

The Illinois Secretary of State records show Bernstein Painting Inc. (File Number 70979322) as a domestic corporation incorporated on 10-24-2016. The entity status is listed as dissolved as of 3-13-2026. The registered agent is Guido B Bernstein at 850 Marilyn St, Johnston City, IL 62951-2059. The business originally started in 1985 per BBB records.

Question 8

How Bernstein Painting Inc. Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Bernstein Painting Inc. performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Bernstein Painting Inc.’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Bernstein Painting Inc.

About Bernstein Painting Inc.

Q&A Based On What Customers Are Saying About Bernstein Painting Inc.