Question 1

Q: Do ONiT Painting crews show up on time as promised?

Accepted Answer

Punctuality appears consistently across customer feedback. Greg Davis notes the crew was "on-time every morning for the full three days" while Rachel Greene on Facebook confirms the crew was "professional, on time and cleaned up daily." Jennifer H. on Yelp states "they were always on time" throughout her exterior project. The pattern shows reliable scheduling across both residential and commercial work.

Question 2

Q: How does ONiT Painting handle cleanup during and after projects?

Accepted Answer

Daily cleanup routines receive frequent mention in customer feedback. Jennifer H. on Yelp praises the crew for having "cleaned up after themselves every day." Danielle Buschur confirms "the crew did a great job cleaning up daily and protecting our furniture" during her whole-home interior repaint. Karen Treadwell notes they even moved back all furniture after completing her rooms, leaving "paint for touchups."

Question 3

Q: What do customers say about ONiT Painting's communication throughout projects?

Accepted Answer

Communication quality stands out in reviews. Keith Bevacqua describes the team as "communicative, fast, and helpful from first quote to finished project." Bridget W. on Angi mentions that David, Brandon, and the crew "took the time to answer all the questions my husband and I had." Tod Barber notes "they are also very good communicators" across multiple projects with the company.

Question 4

Q: Is ONiT Painting's cabinet refinishing worth considering?

Accepted Answer

Cabinet work generates strong customer responses. Nat Milton had cabinets, adjacent walls, and the island painted, praising the "great attention to detail" and noting that "everything looks great." The company connected her to a Sherwin-Williams specialist who helped select coordinating colors. Ellen Smith describes Marco's crew as doing "an amazing, beautiful job" with "skill and attention to detail."

Question 5

Q: Does ONiT Painting use in-house crews or subcontractors?

Accepted Answer

Reviews consistently reference the same crew members by name, indicating in-house employees rather than rotating subcontractors. Customers mention project manager Steven, painters Marco, David, Brandon, and office coordinator Savannah across different projects. Bridget W. on Angi names "David, Brandon, and the painting crew" as "all friendly and professional." This crew consistency suggests stable employment rather than subcontractor arrangements.

Question 6

Q: How does ONiT Painting's estimate process work?

Accepted Answer

The estimate process receives praise for professionalism and detail. Karen Treadwell states "the estimate was done very professionally" while Jennifer H. on Yelp confirms they "provided a detailed estimate" before beginning her exterior project. Rachel Greene on Facebook notes that "from estimate to completion, they honored everything they promised." Customers report receiving digital proposals within 24 hours of consultations.

Question 7

Q: Do customers return to ONiT Painting for additional projects?

Accepted Answer

Repeat business patterns appear throughout reviews. Donna B. hired them for the outside of her house last summer and "several rooms inside" more recently, returning for a second project. Tod Barber mentions working with Kenny and Mason on multiple projects, noting "they treated each with the same level of importance and professionalism." The pattern shows customers trusting ONiT with subsequent work.

Question 8

Q: What makes ONiT Painting's project managers stand out?

Accepted Answer

Project managers receive individual recognition for their communication and oversight. Danielle Buschur praises that "project manager Steven was very communicative and professional" throughout her whole-home interior project. Angie B. on Angi appreciates that "the project manager came out and did a final walk through of the job with me." This hands-on management approach ensures quality control before project completion.

Question 9

How CertaPro Painters of Northwest Indiana Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Northwest Indiana performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Northwest Indiana’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Northwest Indiana

About ONiT Painting

Q&A Based On What Customers Are Saying About ONiT Painting