Question 1

Q: Do Turpen's Painting Co. crews show up on time and treat properties with respect?

Accepted Answer

Customers consistently praise crew professionalism. One homeowner noted the "crew was punctual, respectful of our space, and made sure everything was cleaned up perfectly afterward." Another customer described their experience with Turpen's Painting Co. as having "virtually no interruption to our daily life" even during a complete exterior repaint of their two-story brick home.

Question 2

Q: How does Turpen's Painting Co. handle exterior brick and whole-house transformations?

Accepted Answer

Exterior transformations are a standout specialty. One customer shared that Turpen's Painting Co. "completely transformed the look of our house" with results spanning "beautifully painted brick to the sharp, clean trim and shutters." The homeowner added it "feels like a brand new home" and praised the team's attention to landscaping protection and porch areas.

Question 3

Q: What role does Josh play on Turpen's Painting Co. projects involving wood rot or deck repairs?

Accepted Answer

Josh is the go-to team member for carpentry-related painting prep. When one customer's 35-year-old deck revealed rotted joists, deck boards, and trim, Josh identified all issues and "in less than 2 days, he had our deck rebuilt and ready for painting." Customers appreciate that wood rot is "no concern" because repairs happen seamlessly before painting begins.

Question 4

Q: Does Turpen's Painting Co. clean up thoroughly after completing projects?

Accepted Answer

Cleanup receives frequent praise in reviews. Customers note the team "made sure everything was cleaned up perfectly afterward" and took "the time to ensure every detail was just right." The company's process includes complete cleanup after every job with clear walkthroughs before and after, leaving properties spotless upon completion.

Question 5

Q: Can Turpen's Painting Co. handle specialty finishes like faux plaster or decorative textures?

Accepted Answer

Chad Turpen personally handles specialty finish work. One customer hired Turpen's Painting Co. for a faux plaster finish on their stove hood and reported that Chad "did a fantastic job" and was "extremely detailed." The customer noted an "unmatched level of customer service" and expressed complete satisfaction from start to finish with this custom decorative work.

Question 6

Q: How durable is Turpen's Painting Co. work over time?

Accepted Answer

Long-term durability is a recurring theme in reviews. One business owner who has used Turpen's Painting Co. for both commercial and residential projects over many years reported that "after a few years the finish looks like it was just done, so it is durable, too." This customer called the quality "the highest" and continues returning for new projects.

Question 7

Q: Does Turpen's Painting Co. have experience with mid-century modern or unique architectural styles?

Accepted Answer

The company excels at working with distinctive homes. One customer with a mid-century modern property noted that Turpen's Painting Co. "took the vision that was in my head and brought it to life." Where the previous single-tone palette had washed out architectural features, the new multi-color scheme made them "all stand out." The customer called Chad and his team "amazing to work with."

Question 8

Q: How does Turpen's Painting Co. handle customer concerns or issues that arise?

Accepted Answer

When issues occur, Turpen's Painting Co. addresses them professionally. The company maintains an 82% owner response rate to reviews, with Chad personally responding to feedback. Review responses thank customers by name, reference specific project details, and invite continued communication. The pattern demonstrates accountability and genuine engagement rather than defensive reactions.

Question 9

How Turpen's Painting Co. Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Turpen's Painting Co. performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Turpen's Painting Co.’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Turpen's Painting Co.

About Turpen's Painting Co.

Q&A Based On What Customers Are Saying About Turpen's Painting Co.