Question 1

Q: Why do customers mention CertaPro of Fort Wayne estimator Cory so frequently in reviews?

Accepted Answer

Cory handles initial consultations with thoroughness that customers notice. One reviewer noted Cory "has done everything from coming to the house to measure and take pictures" and "went over the process and stayed in touch" during a siding project. Multiple reviews highlight his detailed written proposals and willingness to answer questions throughout the estimate phase, setting expectations before work begins.

Question 2

Q: Does CertaPro of Fort Wayne show up when scheduled and complete projects on time?

Accepted Answer

Punctuality stands out as a consistent pattern. One customer hired CertaPro after "2 other painters ghosted me" on derecho damage repairs, and reported "they showed up within the timeline that I was told." Another reviewer called the service "very prompt and professional" with the "job done to perfection." Reviews frequently mention crews arriving as scheduled without delays.

Question 3

Q: How does CertaPro of Fort Wayne protect customer property during painting projects?

Accepted Answer

Property protection appears throughout reviews as a distinguishing practice. Customers describe crews who "protected the other items in the work area and cleaned up after" each day. One homeowner who needed to leave during the project noted the crew "locked up my home and kept it protected." The attention to protecting floors, furniture, and belongings receives repeated mention.

Question 4

Q: What happens when CertaPro of Fort Wayne needs to make a correction?

Accepted Answer

Owner Wes Maier responds quickly when issues arise. One customer discovered paint color was wrong after completion and emailed Wes, who "within 3 minutes responded that they would make it right." The painter returned, tested colors together with the homeowner, and applied two coats of the correct color. Reviews show a pattern of addressing concerns rather than disputing them.

Question 5

Q: Do customers hire CertaPro of Fort Wayne for repeat painting projects?

Accepted Answer

Customer retention runs strong with multiple reviewers mentioning repeat business. One homeowner stated this was "the third time we have had them paint for us and will hire them again." Another longtime customer has "had Fort Wayne CertaPro come out a few times" over 24 years of homeownership. The pattern suggests customers return rather than seeking new contractors.

Question 6

Q: What do customers say about CertaPro of Fort Wayne crew professionalism?

Accepted Answer

Crew conduct receives specific praise beyond just painting quality. One reviewer noted Antony's crew was "respectful of my property, as if they were painting their own interior" and stayed "neat and organized throughout the job." Another described the team as "professional and listened to my concerns and expectations." The combination of craftsmanship and courteous behavior appears consistently.

Question 7

Q: How quickly does CertaPro of Fort Wayne complete painting projects?

Accepted Answer

Speed without sacrificing quality emerges in multiple reviews. A first-time customer with aluminum siding noted "from washing to painting it took 3 days total" and they were "very pleased with the result." Another reviewer was "so very impressed with the work the painters did and how quickly they completed the job to absolutely perfection." Turnaround times match or exceed customer expectations.

Question 8

Q: How does CertaPro of Fort Wayne handle communication throughout a project?

Accepted Answer

Communication extends from first contact through project completion. Customers describe the team as "easy to communicate with" and highlight how estimator Cory "stayed in touch" during waiting periods. The office staff and owner Wes Maier maintain responsiveness, with one customer noting immediate response when a post-project concern arose. Professional follow-through appears standard.

Question 9

How CertaPro Painters of Fort Wayne, IN Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Fort Wayne, IN performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Fort Wayne, IN’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Fort Wayne, IN

About CertaPro Painters of Fort Wayne, IN

Q&A Based On What Customers Are Saying About CertaPro Painters of Fort Wayne, IN