Facility Service Painting
About Facility Service Painting
Led by owner Juan Jimenez and a consistent crew of skilled painters including Alex, Brandon, Eric, and Ricardo, Facility Service Painting has built its reputation across Northwest Indiana through word-of-mouth referrals and detailed craftsmanship. The Munster-based company handles residential and commercial projects ranging from single-room refreshes to complete whole-house transformations, with particular expertise in interior painting, exterior painting, cabinet refinishing, and deck staining.
The fully licensed, insured, and bonded team takes a methodical approach to every project. Customers consistently describe furniture protection, floor covering, and thorough cleanup as standard practice. Juan personally handles estimates and maintains communication throughout each project, often bringing paint samples or manufacturer representatives to help clients make informed decisions.
Facility Service Painting serves Munster, Dyer, Crown Point, Highland, Valparaiso, Chesterton, and surrounding Northwest Indiana communities. The company also handles drywall repair, popcorn ceiling removal, and light carpentry work to prepare surfaces before painting.
Updated: 02-02-2026
Q&A Based On What Customers Are Saying About Facility Service Painting
Q: Why do customers mention that Facility Service Painting was not the cheapest quote but worth the price?
Multiple customers address the pricing directly. Gabe Jimenez explains he "had 3 quotes, they were the highest but they continued communication throughout the project, and the attention to detail was well worth it." Dawn Kumar summarizes the sentiment with "In the end you DO get what you pay for." Loydd Hayes notes it was "not the lowest price but still great value."
-Review Snippet Sources: Google Reviews
Q: How does Facility Service Painting protect furniture and floors during interior projects?
Protection and cleanup appear repeatedly in reviews. Juliana Caffarini notes Juan "protects all furniture, appliances, etc and cleans up after the job every day." Maggie Winterhaler confirms "they moved all necessary furniture and covered the floors." Oluwatosin ariyo adds the crew "moved everything around carefully" and cleaned up after completion.
-Review Snippet Sources: Google Reviews
Q: Does Facility Service Painting have consistent crews, or do different workers show up each time?
Reviews reveal a consistent core team. Diane Jacob names the crew specifically, thanking "Juan, Alex, Brandon and Eric" for their work. Michelle Strbjak echoes this, mentioning "Juan and his crew, Alex, Brandon and Eric." Oluwatosin ariyo identifies "Alex, Ricardo and Brandon" by name. This consistency suggests an in-house team rather than rotating subcontractors.
-Review Snippet Sources: Google Reviews
Q: What happened with the negative reviews about Facility Service Painting and deck staining deposits?
Two customers reported issues with deck projects and deposits. Owner Juan addressed these concerns publicly. For the Janice Rietmann complaint about paint drips and employee performance, Juan responded that the worker "is no longer with the company because of this project as that is not the pride we take in our work." He acknowledged the mistakes and took accountability.
-Review Snippet Sources: Google Reviews
Q: Does Facility Service Painting handle difficult surfaces like plaster walls or color matching?
Several reviews highlight challenging work. David Wilson was impressed with plaster walls, noting "With plaster walls it is often hard to cut in walls to ceiling. I can't believe they did such a wonderful job." Ewart Boys requested a dark color and reports Juan "did well at matching the color." Diane Jacob describes how Alex "worked with one of our DIY projects that didn't exactly turn out" and fixed it.
-Review Snippet Sources: Google Reviews
Q: How does Juan from Facility Service Painting handle the estimate and consultation process?
Juan takes a hands-on approach to estimates. Frank Kresich describes how Juan "went out of his way to bring Sherwin Williams rep out to my house when we had some concerns." Diane Jacob recalls Juan "went out of his way bringing a sample of a cabinet door similar to mine" to demonstrate how painted cabinets would look. Kiah Duncan notes Juan "came out multiple times to make sure everything would be correct."
-Review Snippet Sources: Google Reviews
Q: What do customers say about specific crew members at Facility Service Painting?
Individual painters receive frequent praise by name. Annette Rice calls Alex's team "above and beyond our expectations." Kiah Duncan notes "Eric was our painter and he did an excellent job making clean lines." Loydd Hayes describes Alex as "very knowledgeable and polite." Brandon and Eric are credited by Diane Jacob for taking "extra care painting my living, dining and hallways."
-Review Snippet Sources: Google Reviews
Q: Does Facility Service Painting complete projects on time and meet deadlines?
Timeliness appears throughout reviews. Ryan Reeder credits the team for going "above and beyond to get my house completed so that we could move in at our required date." Linda Alessi describes "a last minute whole house paint job finished early." Zill Walk notes "the crew also finished in a shorter time than he initially estimated." Edward Padilla confirms "timing was all done as stated."
-Review Snippet Sources: Google Reviews
Updated: 02-02-2026