Question 1

Q: Does That 1 Painter Michiana leave job sites clean after completing work?

Accepted Answer

Customers consistently highlight cleanup quality. Christine noted the crew "cleaned up everything thoroughly" while Kevin mentioned "no mess left behind" after his trellis staining. Lorri described the team as "very tidy" throughout the entire painting process. This cleanup approach connects to their "best house guest ever" philosophy, with crews preparing surfaces properly and leaving spaces pristine.

Question 2

Q: How involved is owner Justin in That 1 Painter Michiana projects?

Accepted Answer

Justin maintains direct involvement from estimate through completion. Keli praised how "Justin stayed actively involved throughout the project, regularly checking in to monitor progress and ensure quality work." Kate called him "clearly and honestly" communicative at every step. Ashley appreciated his flexibility in scheduling and his responsiveness during her blue-tape walkthrough of four bedrooms requiring extensive drywall repair.

Question 3

Q: Does That 1 Painter Michiana handle challenging drywall and prep work?

Accepted Answer

The team addresses extensive preparation needs across various projects. Ashley, who described herself as "terribly Type A," needed "loads of drywall repair and detailed prep" for her 1985 home remodel. The crew completed the work to her exacting standards, with rooms that "now look brand new." Scott confirmed quality ceiling patching work, and Chris praised their basement drywall repair alongside painting.

Question 4

Q: What happened with the negative review about That 1 Painter Michiana's two-week project timeline?

Accepted Answer

Lauren expressed frustration with a project that took over two weeks and required multiple return visits. Owner Justin responded professionally, acknowledging the situation and leaving the offer open to return and fix the three items referenced in her photos. The response showed accountability rather than defensiveness, stating they "appreciate your feedback and will use it to improve our services."

Question 5

Q: Does That 1 Painter Michiana work on specialty exterior finishes like brick painting?

Accepted Answer

The team offers distinctive brick transformations using Romabio products. Megan's Goshen home became "the first home in Goshen (that we know of) with Romabio Masonry Flat on the brick" according to Justin's response. Sanjeev shared photos of his completed brick project and praised Andrew and the team for being "very responsive and trustworthy" with "highly skilled" labor throughout the process.

Question 6

Q: How does That 1 Painter Michiana handle schedule changes and timing flexibility?

Accepted Answer

The team accommodates shifting client timelines without issue. Laney appreciated how "they were able to get the job done quickly and were so accommodating when we needed to adjust our timing." Don confirmed they were "very accommodating to several schedule changes" on his hall, bathroom, and deck staining project. This flexibility extends to working Saturdays when weekday scheduling proves difficult.

Question 7

Q: Who are the crew members customers mention at That 1 Painter Michiana?

Accepted Answer

Reviews highlight several team members by name. Andy receives praise from multiple customers, with Joe calling him "nothing short of remarkable" and noting his immediate response to calls and texts. Maria earned recognition from Nenita for being "extremely professional and pleasant" with "very detailed and neat" work. Brandon, Don, and Donny impressed Deb with thorough communication and crisp paint lines.

Question 8

Q: Does That 1 Painter Michiana offer color consultation services?

Accepted Answer

Yes, the team helps customers navigate color decisions. Jamie "loved having the colorist come and turn my vision into my new home." Courtney noted during her estimate experience that the team was "super knowledgeable about paint trends and colors which other companies I called were not." Justin personally guides color selection for customers unsure about their choices.

Question 9

How That 1 Painter Michiana Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how That 1 Painter Michiana performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects That 1 Painter Michiana’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

That 1 Painter Michiana

About That 1 Painter Michiana

Q&A Based On What Customers Are Saying About That 1 Painter Michiana