Question 1

Q: Why do reviews mention Koehn Painting crew members like Edgar and Rudy by name?

Accepted Answer

Customers frequently praise specific crew members for their work. Jenny noted that "Edgar and his crew made working with them a great experience" from start to finish. Patrick described the workers as "professional, conscientious, polite and friendly." This consistent mention of the same names across reviews suggests stable, experienced teams rather than rotating subcontractors.

Question 2

Q: What do customers say about Koehn Painting's communication throughout projects?

Accepted Answer

Communication stands out as a recurring theme. Kassidy praised their "timeliness, professionalism, quality of work and communication" as top notch. Dwight mentioned they "communicated well and did a very nice job." Megan appreciated that they "responded quickly when something needed to be fixed." The pattern shows consistent client updates from estimate through completion.

Question 3

Q: Does Koehn Painting handle commercial projects and business properties?

Accepted Answer

Yes, their K5 commercial division handles diverse business projects. Tami hired them for her candy store and raved "they did the exterior and interior painting, as well as painted our concrete floors!" Julie had ceiling work done at Edward Jones in Marion, calling the "metallic copper on the tin ceiling" a fantastic job. Ben uses them for both his residence and business.

Question 4

Q: How does Koehn Painting handle cabinet refinishing projects?

Accepted Answer

Cabinet work is a specialty that transforms kitchens. Nate's review explained that "the appearance of the interior of our house was transformed thanks to the cabinets and trim being painted" and called it "well worth the price paid." The company uses furniture-grade finishes designed to resist daily wear from moisture, grease, and repeated use.

Question 5

Q: Do customers return to Koehn Painting for additional projects?

Accepted Answer

Repeat business appears throughout reviews. Barbara "selected them based on previous work they performed for my parents" and plans to use them again. Ben stated he uses them for "both my personal residence and our business" and they will "always be my first call." Caleb mentioned using them repeatedly for all his painting needs.

Question 6

Q: How did Koehn Painting respond to negative reviews about their work?

Accepted Answer

The company addresses criticism professionally. When Matt reported issues with paint on bricks, the owner apologized and offered to rectify the situation. Jr A mentioned communication problems and trash left behind, and the company responded acknowledging the concerns. The pattern shows accountability and willingness to address complaints rather than defensive reactions.

Question 7

Q: What do first-time customers say about working with Koehn Painting?

Accepted Answer

New customers express satisfaction with the overall experience. Donna called it "an excellent job" noting "the staff was so nice and professional." Kassidy said they "exceeded our expectations" across timeliness, professionalism, and quality. Megan described her experience as "efficient, professional" with quick response to any needed fixes.

Question 8

How Koehn Painting Co LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Koehn Painting Co LLC performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Koehn Painting Co LLC’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.