BrightStrokes, LLC
Updated: 11-17-2025
About BrightStrokes, LLC
Led by owner Justin Churchill and a skilled team of painters and craftsmen, BrightStrokes, LLC has built a solid reputation across Louisville since 2014. With over 95 five-star Google reviews and a 4.8-star rating, the company has established itself through consistent project execution and responsive customer communication. The team handles everything from single-room interior updates to complete residential and commercial renovations, with particular expertise in cabinet refinishing, wallpaper installation, and drywall repair.
What distinguishes BrightStrokes is Justin's hands-on involvement from estimate through completion. Customers consistently mention his communication skills, noting he responds quickly to questions, provides detailed project updates, and addresses concerns immediately. The crew includes experienced specialists like Marc, who customers praise for expert wallpaper installation with perfect pattern matching, and painters Josh, Mark, and Javier, who handle everything from surface preparation to final cleanup.
Projects range from $800 cabinet updates to multi-week whole-home renovations across Louisville, St. Matthews, Anchorage, and surrounding Jefferson County communities. The team works with residential homeowners, property investors, realtors preparing homes for sale, and commercial clients. Reviews frequently mention crews protecting surfaces carefully, completing work within promised timeframes, and leaving properties cleaner than found. Services include interior and exterior painting, cabinet painting and refinishing, wallpaper hanging and removal, drywall repair, water damage repair, deck staining, and pressure washing.
Q&A Based On What Customers Are Saying About BrightStrokes, LLC
Q: Why do customers specifically mention BrightStrokes, LLC's communication and responsiveness?
Justin Churchill's availability and communication stand out throughout reviews. Customers mention he "was available always" and "responded to right away" with consistent project updates. Monica H describes how "text messages were responded to right away" and notes Justin "consistently checked up on things." Multiple walk-throughs ensure satisfaction before project completion, and customers appreciate the proactive updates rather than having to chase down information.
-Review Snippet Sources: Google Reviews
Q: What makes BrightStrokes, LLC's cabinet refinishing different from other contractors?
Cabinet work receives exceptional praise in reviews. Mark Barr states the team "painted my kitchen cabinets and did a great job" and notes "they really care about what they do and it shows." Casey Courtney mentions the "work was awesome" for cabinet painting. The crew uses proper surface preparation, multiple coats for durability, and careful attention to doors, drawer fronts, and hardware. Justin personally guides color selection while the painting team handles the detailed execution.
-Review Snippet Sources: Google Reviews
Q: How does BrightStrokes, LLC handle unexpected issues discovered during projects?
Adaptability emerges as a company strength when problems arise. Sherry Leister notes Justin "kept me informed of these issues and gave me options for dealing with them" when prep work revealed unexpected conditions in her older home. Monica H mentions the team "fixed numerous dry wall problems" and handled plumbing coordination when needed. Rather than charging surprise fees, Justin discusses options and adjusts scope transparently with homeowners before proceeding.
-Review Snippet Sources: Google Reviews
Q: Does BrightStrokes, LLC have expertise with wallpaper installation and removal?
Wallpaper capabilities, particularly installation, receive high marks. Tori Hall describes how "Marc on Justin's team was incredible and laid it expertly" with a challenging pattern featuring "lots of small little lines." She notes the "pattern matched perfectly and you can't see any seams." The team handles both removal and installation, managing difficult existing wallpaper and precise new application. Lynda Rikas mentions crews "removed wall paper and border" efficiently before painting.
-Review Snippet Sources: Google Reviews
Q: What do reviews reveal about BrightStrokes, LLC's project timeline accuracy?
Timeline reliability appears in multiple reviews. Doug Radcliff received an estimate at 9am, work started at 10:30am the same day, with the job "promised to be done in 2 days and they actually were done in a day and a half." George Maddux notes the team completed drywall and painting for "over 1,650 square feet" in "less than 6 days." Monica H states Justin "met all of his time commitments even though the job was large." Reviews show crews working efficiently without sacrificing quality.
-Review Snippet Sources: Google Reviews
Q: How does BrightStrokes, LLC address negative reviews and complaints?
The company faces serious complaints on BBB and Yelp regarding subcontractor payment disputes. A plumbing contractor reports a "bad check for insufficient funds" totaling $12,000 with delayed payments. Justin's responses on these platforms become defensive, mentioning attorneys rather than focusing on resolution. However, on project-related complaints, responses differ. When Linda Davis complained about incomplete work, Justin provided detailed explanations about project circumstances. The contrast shows better handling of customer service issues than vendor payment disputes.
-Review Snippet Sources: BBB, Yelp, Google Reviews
Q: What level of cleanup can customers expect from BrightStrokes, LLC crews?
Cleanup practices receive consistent positive mentions. Melanie Hale specifically praises how "the cleanup team did a great job, leaving the home even better than before any work was done." Reviews note crews protecting floors and furniture during work, removing debris daily, and conducting thorough final cleanup. The attention to leaving spaces clean contributes to the overall professional impression customers describe throughout reviews.
-Review Snippet Sources: Google Reviews