CertaPro Painters of Louisville
Updated: 11-17-2025
About CertaPro Painters of Louisville
Serving the diverse architectural styles of Louisville, St. Matthews, Jeffersontown, and surrounding communities, CertaPro Painters of Louisville understands the unique challenges Kentucky properties face. From historic Old Louisville homes requiring careful restoration to modern Prospect estates needing contemporary finishes, owner Lee Sapata and his team have built exceptional expertise since 2006. With over 200 five-star Google reviews and a 4.8-star rating, this locally-owned franchise has become one of the area's most respected painting contractors.
The company specializes in both residential and commercial painting, with particular expertise in cabinet refinishing, epoxy floor coatings, wallpaper removal, and complex restorations. Their portfolio spans everything from single-room refreshes to complete Victorian home transformations and commercial warehouse projects. Customers consistently praise their preparation work, noting crews who protect every surface and deliver results that exceed expectations. Project coordinator Vicki Waterbury guides clients through color selection and scheduling, while crew leaders like Elvin, Francisco, and Carlos ensure quality execution.
What distinguishes CertaPro of Louisville is their systematic reliability. Crews arrive punctually with confirmation communication, often completing projects ahead of schedule. Owner Lee Sapata personally responds to every review and stays involved throughout larger projects. The fully bonded and insured team, EPA lead-certified for pre-1978 homes, handles everything from smoke damage remediation to historic preservation work. With their two-year warranty on workmanship and A+ BBB rating since 2006, they've built a reputation for professional results without premium pricing that reflects corporate overhead.
Updated: 11-17-2025
Q&A Based On What Customers Are Saying About CertaPro Painters of Louisville
Q: Why do so many reviews specifically mention CertaPro Painters of Louisville's cleanup practices?
Multiple customers emphasize exceptional cleanup standards. Russ describes how "if everything wasn't painted, you wouldn't have known they were there," while Robert Adair notes the crew performed "a thorough cleanup" after completing all work. Kelly Mangum mentions they "addressed any concerns" during the process. Reviews consistently show crews using multiple layers of floor protection, removing all debris, and leaving properties cleaner than found.
-Review Snippet Sources: Google Reviews
Q: What role does Vicki Waterbury play at CertaPro Painters of Louisville?
Vicki serves as Residential Sales Manager and handles client coordination throughout projects. Lynette Schneider calls her "a true professional," while Victoria Long mentions "Vicki Waterbury helped us through out the entire process." Multiple reviews credit her with color consultation, detailed note-taking, and ensuring customer satisfaction. Matthew Carter specifically requested her for both his home and office projects, giving her an "A+" rating.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Louisville handle cabinet refinishing well based on customer experiences?
Cabinet work receives strong praise across reviews. The company completed Maggie Sharma's kitchen cabinets with Francisco's crew doing "an excellent job in a very timely manner." Reviews mention both painting and refinishing capabilities. The BBB profile confirms cabinet refinishing as a core service, and multiple customers specifically hired them for this specialty work alongside other painting projects.
-Review Snippet Sources: Google Reviews, BBB
Q: How does owner Lee Sapata stay involved with CertaPro Painters of Louisville projects?
Lee maintains direct involvement from estimates through completion. Gabrielle Huff mentions "I worked with Lee both times" for her 2020 and recent projects, noting he "provided guidance on color choices." Bob Slosberg states "Lee help us pick the color we were looking for." He personally responds to nearly every review, mentioning specific crew members by name and referencing project details, demonstrating hands-on knowledge of each job.
-Review Snippet Sources: Google Reviews
Q: What happened with the epoxy floor coating project CertaPro Painters of Louisville completed?
David Cooper hired them for a three-bay garage polyaspartic floor installation over 40-year-old concrete. The crew ground out oil stains, applied multiple coatings to prevent bleed-through, and created a floor that "will provide unlimited years of service." Cooper notes the new floor "resists oil and other stains, will not crack," and maintenance is easy with dishwasher soap. He states they "will far more than recoup the costs" when selling.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Louisville actually complete projects on schedule?
Timeline accuracy appears consistently strong. Shawn Wooten mentions Ben's crew "knocked out priming, trim, ceiling and 2 coats of paint for the whole house in a timely manner." Jessica B. notes "We didn't wait long to get our house painted." However, Rachael Gaylord Cargill experienced an extension, stating the promised three days "turned into 5" for her 2,900 square foot home, though she ultimately felt satisfied with results.
-Review Snippet Sources: Google Reviews
Q: How competitive is CertaPro Painters of Louisville's pricing compared to other contractors?
Reviews indicate fair pricing for quality delivered. Michael Flynn found their "quote was very competitive" after comparing multiple contractors. Alex Heichelbech received a quote from Vicki that was "way less than what we had been quoted by others." Robert Adair notes that while "the cost to paint our large house was not inexpensive," when computing total man-hours and materials, "the cost is very reasonable."
-Review Snippet Sources: Google Reviews, Yelp
Q: What makes CertaPro Painters of Louisville's crew members stand out in reviews?
Specific crew leaders receive consistent praise. Hunter Farrell describes Elvin's team as having "remarkable attention to detail" and credits their "hard work and courteous manner." Jennifer Upchurch mentions Jose Chavez and his crew were "meticulous in prepping" and notes "you could tell they took great pride in doing a fantastic job." Francisco receives multiple mentions for knowledge and efficiency, while Benjamin, Carlos, and Armando each earn specific customer recognition for quality work.
-Review Snippet Sources: Google Reviews