Chooz Score Insights
Hands-On Leadership
Stack Painting is a true family operation. Owner Tom Stack and his three sons, Tristan, Tanner, and Hal, handle estimates, project management, and on-site supervision. The Chooz Score's owner engagement indicators show the Stack family is mentioned by name throughout reviews, with Tristan most frequently praised for communication.
- Family members personally respond to texts and calls, often within minutes
- Foreman visits at the end of each day to discuss questions and confirm the next day's schedule
- Final walkthrough conducted before the project is considered complete
"If I texted with any concerns I got an immediate response from Tristan." - Abby L., Google Review
Established and Still Going Strong
The last time we conducted our Chooz Score analysis, Stack Painting had over 100 Google reviews with a 4.7-star rating. With 30 years in business since 1995, this company earned a Chooz Score of 84.6%. They hold a Johnson County Residential Contractor license and maintain ratings across multiple platforms:
- 5.0 stars on BBB with 10 customer reviews
- 4.4 stars on Angi with over 25 reviews
- Strong recent activity with 10+ reviews in the last three months alone
"Stack painting does premiere work. Great communication, excellent service and so happy with the final product." - E A., Google Review
They Stand Behind It
Stack Painting offers a five-year limited warranty on all workmanship, clearly stated on their website. This company scored well on the Chooz Score's negative review resolution component: when issues arise, they respond and work to make it right.
- Written warranty terms with clear coverage explained upfront
- Repeat customers return because the company exceeds expectations
- Full-crew approach means projects move efficiently with multiple craftsmen working simultaneously
"I'm a repeat customer because Stack Painting exceeds my expectations every time, making sure that their home repairs maintain my home like it was their own." - Diane C., Google Review
Questions to Ask Stack Painting
Follow-up responsiveness after project completion
One reviewer mentioned difficulty reaching the company for a follow-up concern after their project was completed. While Stack Painting generally receives strong marks for communication during active projects, ask about their post-project callback process. Ask them directly: "If I have a concern after the project is finished, what's the best way to reach you and what's your typical response time?"
"Did good job but I have something I want them to look at and they won't call me. I have been trying to reach them for a month with no call back." - john c., Google Review
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Additional Questions Answered
How does Stack Painting handle communication throughout projects?
Communication runs primarily through the Stack family. Abby Lange mentioned if she "texted with any concerns I got an immediate response from Tristan" while Michael Horrell praised how "Tristan kept us updated on the timeline, ensuring there were no surprises." Facebook reviewer Missy Roethler Lovell noted the "foreman came by at the end of each day to discuss questions and schedule."
Why do customers mention Stack Painting sends full crews rather than small teams?
The full-crew approach appears frequently in reviews as a differentiator. Bonnie Nohalty described how "they arrived early in the morning with a full staff every day" and Mike Hauser appreciated their "team approach to attacking a project with a group of craftsmen at once to get the job done." This model accelerates completion compared to contractors sending one or two workers.
Does Stack Painting clean up thoroughly after completing projects?
Cleanup receives mixed feedback. John Frazier praised that "wherever the crew had been working you couldn't tell they had ever been there" while judith martin noted "impeccable clean-up when the project was completed." However, K N mentioned some "nails and all kinds of demolition debris" left behind, suggesting cleanup quality can vary between crews.
How did Stack Painting respond to negative reviews about estimate changes?
The primary complaint pattern involves estimates increasing when hidden damage is discovered. However, many positive reviews specifically address this concern. Matt Kyler explained that during quoting "they were the only ones to discuss root causes" and when worst-case scenarios proved true, "they seamlessly shifted our project." Tyler Jones confirmed they "consulted first when finding additional issues before fixing or adding any costs."
What do customers say about Stack Painting's quality of workmanship?
Quality receives consistent praise across platforms. E A summarized the experience as "covered every detail to the Nines: A+ quality work at a great value" while Trey Hanna noted "quality of the finished work product is excellent." John Frazier, with 45+ years in construction, stated "when I got home on the last day I was impressed how good of a job had been done."
Does Stack Painting have repeat customers?
Several reviewers mention using Stack Painting multiple times. Abby Lange explained she "used Stack Painting in the spring inside my home" and "used them again recently for the exterior." Diane Conner noted she is "a repeat customer because Stack Painting exceeds my expectations every time." John Maschger confirmed "Tristan and his crew have done several paint jobs indoor and outdoor for us."
How Stack Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Stack Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Stack Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.