Chooz Score Insights
A Reputation Built Over Time
Over 80 Google reviews and a 5.0-star rating don't happen by accident. This veteran-owned company earned a Chooz Score of 84.2%. The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms with perfect ratings:
- 5.0 stars on Angi with over 30 verified reviews
- A+ rating with the Better Business Bureau with zero complaints
"Northwind Painting is a highly professional run company. They use high quality Sherwin-Williams paint. They have excellent communication and customer service. They do the job quickly and very well. I can not be clear enough. This is the company you want to hire if you want your house painted stress free." - Jason O., BBB Review
Familiar Faces, Consistent Results
What sets Northwind apart is crew consistency. The Chooz Score's in-house crews component shows the same names appearing across multiple reviews: Alex, Mario, Juan, Lazaro, and Daniel, all led by owner Javier Martinez:
- Multiple customers request specific crew members by name for return projects
- Shelby G. listed six crew members by name, calling them "a very talented crew"
"Thanks to Alex, Lazaro, Juan, Daniel, Trancy and Javier for all of the work and attention to detail. The entire crew is very talented and incredible at what they do." - Shelby G., Google Review
Customers Keep Coming Back
High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for second, third, and even fourth projects. faye l. had her house painted three years ago and came back for more work. Stacy L. used them for a third time:
- Phil-Bailey returned after six to seven years and reported no issues
- Scott S. has used them for numerous projects at both home and business
"I used Northwind Painting for a 3rd time!!! They never fail to deliver. I had a quick project and they worked me in very quick and did a great job. I will use them again and again!" - Stacy L., Google Review
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Additional Questions Answered
Does Northwind Painting LLC show up when scheduled and complete projects on time?
Customers consistently praise punctuality and reliability. Jerry Olds states he would give "a full 10 stars if I could" for their communication and timeliness. Eric Stoecklein describes them as "organized, prompt" and confirms they were "on time." Ben Bolte notes the team remained professional and delivered quality results even when facing weather challenges during his project.
How does Northwind Painting LLC handle projects that combine painting with repairs?
The team regularly tackles multi-service projects efficiently. Ann Kerl describes how they handled "replacing and repairing damaged siding, fixing nail pops, and caulking" alongside painting, leaving her house looking "like new." Jason O'Byrne had interior stairs re-stained plus exterior brick, trim, siding, deck, and fence completed in approximately one week with "no changes to the original quote."
What do customers say about Northwind Painting LLC's crew members?
Reviews frequently name specific painters with praise. Carmen Wathen describes Alex as "very efficient and skilled in performing quality painting and even repairs." Shelby Green listed crew members Alex, Lazaro, Juan, Daniel, Trancy, and Javier as a "talented crew" providing "consistent communication." Nancy Bock mentions a "cheerful crew" who kept her informed throughout her kitchen cabinet project.
Does Northwind Painting LLC clean up properly after completing painting work?
Cleanup receives strong praise across customer feedback. faye lowery notes they "cleaned up everyday" during a garage painting project. Stacy Latimer, a three-time customer, highlights "amazing cleanup" as a key reason she returns. Dawn Bankston observed the team "cleaned up after work" delivering "top-notch quality" that left her house looking new.
How does Northwind Painting LLC communicate with customers during projects?
Communication emerges as a defining strength in reviews. Jerry Olds describes "fantastic communication" from his crew. P Bull praises "superb communication" alongside competitive prices and top materials. Marcie Terrones appreciated receiving "progress updates" throughout her project. Shane Gerber found them "super responsive" with "easy communication" and no pushing or upselling.
Has Northwind Painting LLC earned repeat business from satisfied customers?
Multiple reviewers confirm returning for additional projects. faye lowery states "painted my house 3 years ago, same great service" and plans future work with them. Stacy Latimer hired them for a "3rd time" praising the easy process. Phil-Bailey returned after "6-7 years" reporting "no issues." Kathy Stuhlsatz used them a second time for their "excellent attention to detail."
Can Northwind Painting LLC handle commercial projects and places of worship?
The company serves both residential and commercial clients. Stacy DeVore hired them for a church project, noting the crew was "prompt and thorough" with "prices that are fair and very consumer friendly." She describes Javier as having assembled a "very respectful and responsible crew." Scott Schwindaman confirms using them for "numerous projects at home and business" with excellent results.
How transparent is Northwind Painting LLC with estimates and pricing?
Customers report clear and honest pricing practices. rockbottoms received a "complete estimate with itemized repairs" and experienced "no surprise costs" from the experienced crew. Jason O'Byrne confirms there were "no changes to the original quote" despite completing extensive work. Jacalyn Strong describes them as "honest" and notes they went "above and beyond" on a complicated job.
How Northwind Painting LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Northwind Painting LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Northwind Painting LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.