Question 1

Q: Why do so many reviews mention Roll Call Painting's communication during projects?

Accepted Answer

Communication stands out as the most consistent theme across reviews. Clayton serves as project manager and keeps customers informed throughout, with Jennifer W. noting he was "very responsive and helped us pick out a color." Angi reviewer Joshua M. adds that Clayton "kept us informed and was overall a pleasure to have around." Jefferson personally handles estimates and follows up to ensure satisfaction.

Question 2

Q: Does Roll Call Painting clean up properly after finishing work?

Accepted Answer

Cleanup receives frequent praise across reviews. Kathryn M. describes crews leaving spaces "cleaner than when they started," while David W. notes "no paint anywhere that shouldn't be there." Multiple customers mention finding their homes spotless with furniture properly protected and floors covered during work.

Question 3

Q: How does Roll Call Painting handle cabinet refinishing compared to replacement?

Accepted Answer

Cabinet painting is a company specialty using Renner Italian coatings for a factory-quality finish. Jamie C. hired them for "super dark (and ugly) cabinets" and found the team "did an incredible job" and were "an absolute dream to work with." The process includes degreasing, light sanding, primer, and spray application with a three-year peel-free warranty.

Question 4

Q: What happened with Roll Call Painting's lower-rated review from Stephen Porter?

Accepted Answer

The single detailed negative review shows professional accountability. Stephen noted issues with missed items and fence damage during an exterior project. Owner Jefferson responded publicly, stating "I'm sorry we gave you anything less than a 5-star experience" and took full ownership without excuses. The customer acknowledged the final result was acceptable after return visits to address concerns.

Question 5

Q: Do Roll Call Painting crews show up when scheduled?

Accepted Answer

Punctuality appears consistently in reviews. Angi reviewer Deborah H. states the team was "on time and very neat," while Google reviewer Blanca W. notes crews "showed excellent skill" and even "remembered a job aspect that I had even forgotten." Project manager Clayton sends updates and coordinates arrival times with homeowners.

Question 6

Q: How do Roll Call Painting crews treat customers' homes during projects?

Accepted Answer

Respect for property comes up repeatedly. Matthew O. describes the experience as "seamless" with "no worries while they are inside doing their work." Ashley B. mentions crews were "very respectful to our property" while Brian G. notes the team was "mindful of our dogs and yard." All painters are background-checked in-house employees.

Question 7

Q: Does Roll Call Painting return for touch-ups if needed?

Accepted Answer

Follow-up service receives consistent mention. Jamie C. notes they "came back the next day to do touch ups," while Anita C. says the team was "quick to return for additional touch ups." Multiple reviews confirm the company addresses concerns promptly rather than considering the job finished at first completion.

Question 8

Q: What types of commercial projects has Roll Call Painting completed?

Accepted Answer

Commercial experience spans diverse industries. The company has painted Exploration Place, Aloft Hotel, IMAX facilities, White House Black Market retail, Twelve Restaurant, Prime Storage, and Calvary Church. Kenzie L. from a commercial project describes results as "absolutely spotless" with the team being "extremely communicative throughout the whole process."

Question 9

How Roll Call Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Whaley's Painting and More performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Whaley's Painting and More’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

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About Roll Call Painting

Q&A Based On What Customers Are Saying About Roll Call Painting