Question 1

Q: Why do customers trust Platinum Painting LLC with large-scale home projects?

Accepted Answer

Multiple reviews highlight successful completion of substantial homes. One customer describes their 6,700 square foot high-end custom interior having "not one touch up" needed. Another mentions their 7,100 square foot home looking "like it's a show home out of a magazine." A third notes work on their 5,800 square foot home with similar praise. These large-scale projects demonstrate the team's capacity for complex, multi-room transformations requiring consistent quality throughout.

Question 2

Q: How does owner Mike Reher stay involved with Platinum Painting LLC projects?

Accepted Answer

Customers frequently mention Mike's personal involvement beyond just the estimate phase. One homeowner noted feeling like "Mike's friend after a couple days of work" due to his approachable demeanor. Reviews describe him treating customers "like we were buddies" while maintaining professional standards. This hands-on ownership style appears consistently across feedback, with Mike personally overseeing quality and addressing customer questions throughout projects.

Question 3

Q: How quickly does Platinum Painting LLC typically begin work after providing an estimate?

Accepted Answer

Reviews indicate rapid turnaround from estimate to project start. One customer with a 1937 historic home mentions the crew arrived just two days after receiving the estimate. Multiple reviews reference the team's efficiency and ability to accommodate schedules. The company emphasizes speed alongside quality, with their tagline reflecting confidence in delivering both without compromise.

Question 4

Q: What do customers say about Platinum Painting LLC's attention to detail and finish quality?

Accepted Answer

Reviewers consistently praise precision and craftsmanship. One customer describes results that were "far above my expectations" for their interior project. Another notes their exterior made the house look "20 years younger and pretty much new again." Multiple reviews mention "very professional" execution with "attention to detail" and high-quality materials that make homes shine.

Question 5

Q: Does Platinum Painting LLC work with builders and have repeat customers?

Accepted Answer

Custom home builder Luke Pyles provides strong evidence of repeat business, stating they have "done several homes together" and the company does "great work every time." Another customer hired them first for interior work, then returned for exterior painting after being impressed with the initial results. These patterns suggest strong customer retention and builder relationships in the Bowling Green market.

Question 6

Q: What range of services does Platinum Painting LLC offer beyond standard painting?

Accepted Answer

The company handles extensive service offerings. One customer describes receiving "drywall, interior painting, cabinet refinishing, door painting, spray work, and wallpaper removal" all in one comprehensive project. Specialty finishes include faux painting, limewash, German Schmear, and metallic applications. They also provide pressure washing, deck staining, epoxy floor coatings, and tub resurfacing for complete property transformations.

Question 7

Q: How does Platinum Painting LLC handle situations when customers have concerns?

Accepted Answer

When issues arise, owner Mike Reher responds directly to all reviews. For a deck staining concern, Mike provided explanation of warranty terms and environmental factors affecting exterior work. For scheduling feedback, he acknowledged the concern and thanked the customer for their patience. The 100% owner response rate demonstrates commitment to addressing feedback, though resolution approaches vary based on circumstances.

Question 8

Q: What do reviews reveal about Platinum Painting LLC's professionalism on the job?

Accepted Answer

Customers describe crews as "very respectful and professional" with organized processes showing experience and skill. One review notes the team was "punctual, tidy, and completed the project on time." Another describes work that shows "they are experienced, organized, and skilled." The consistent praise for professionalism spans from initial contact through final walk-through across residential and commercial projects.

Question 9

How Platinum Painting LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Platinum Painting LLC performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Platinum Painting LLC’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Platinum Painting LLC

Chooz Score Insights

About Platinum Painting LLC

Q&A Based On What Customers Are Saying About Platinum Painting LLC