Question 1

Q: Does Big J Painting LLC show up on time and stick to schedules?

Accepted Answer

Punctuality appears consistently across reviews. Customers describe crews arriving "on time every morning" and finishing "at the scheduled time." One reviewer noted the team "finished the job two days ahead of schedule." Jean communicates proactively about timing, and when weather delays occur on exterior projects, customers report regular updates until work resumes.

Question 2

Q: How does Big J Painting LLC handle cabinet refinishing projects?

Accepted Answer

Cabinet work represents a specialty for the company. Jean takes doors off-site to be professionally sprayed, sending progress photos throughout the process. One customer whose kitchen had dark-stained cabinets and avocado green walls reported the transformation "exceeded my expectations" and noted "everyone was kind, professional and always on time." Results consistently earn praise for smooth, factory-like finishes.

Question 3

Q: Is Big J Painting LLC competitively priced compared to other Lexington painters?

Accepted Answer

Multiple customers specifically mention obtaining quotes from several companies before selecting Big J. One reviewer stated they received "best prices I quoted" while another noted Jean's bid "was not the lowest I believe it was the best value." The combination of thorough prep work, multiple coats, and included repairs contributes to perceived value despite competitive rates.

Question 4

Q: Does owner Jean personally oversee Big J Painting LLC projects?

Accepted Answer

Jean maintains hands-on involvement rather than delegating entirely to crews. Reviews consistently mention he was "personally on the job every day" and "stopped by throughout the week to check on progress." He handles estimates himself, helps customers select colors, and conducts final walk-throughs pointing out any touch-ups needed before completion.

Question 5

Q: How does Big J Painting LLC handle prep work and surface repairs?

Accepted Answer

Thorough preparation distinguishes their approach. One customer noted Jean "put two coats or more of high quality paint on everything, did extensive prep work, caulked all the windows and cracks and even did some minor repairs." Another mentioned the crew "repair every single nail pop" and addressed "all the soffits that was damaged and rotten wood." Prep work comes standard rather than as add-on charges.

Question 6

Q: What do repeat customers say about Big J Painting LLC?

Accepted Answer

Several reviewers mention returning for additional projects. Leslie Tate noted this was her "second time using Big J Painting" for both interior and exterior work. Another customer hired them initially for entryway and hallway painting, then "had him come back and paint my kitchen." One reviewer used Jean for her own home after he painted her daughter's house, stating her picky mother "just loved him and his crew."

Question 7

Q: Does Big J Painting LLC work with tight deadlines and scheduling challenges?

Accepted Answer

The team demonstrates flexibility with customer schedules. One reviewer with a full-time job appreciated that "Big J worked with my schedule" for a ceiling repair project. Another customer facing a delayed siding job found Jean "flexible when our siding job was delayed due to COVID." When The Kneddy Bakery needed their commercial kitchen painted between orders, the team completed work so efficiently the owner praised their performance.

Question 8

Q: How thorough is Big J Painting LLC with cleanup and protecting belongings?

Accepted Answer

Customers consistently praise the crew's respect for property. One reviewer described them as "very courteous and respectful with our property and belongings" while another noted the team was "very neat with everything." After completing work, Jean "cleaned up the work areas" and the crew maintains organized job sites throughout projects. Furniture protection and daily cleanup appear standard.

Question 9

How Big J Painting LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Big J Painting LLC performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Big J Painting LLC’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Big J Painting LLC

Chooz Score Insights

About Big J Painting LLC

Q&A Based On What Customers Are Saying About Big J Painting LLC