Five Star Painting of Mandeville
Chooz Score Insights
Clear Communication from Start to Finish
Project manager Axel and the team keep customers informed at every step. The Chooz Score's review response quality component reflects consistent communication patterns across the project lifecycle:
- Project manager checks in every morning and does final walkthroughs
- Text message updates on crew arrival times throughout multi-day projects
- Color consultant helps with paint selections and answers questions before work begins
"The project manager came by daily and always answered my texts quickly and answered any questions." - Marie L., Google Review
Warranty You Can Trust
What sets them apart is their commitment to standing behind the work. Five Star Painting of Mandeville offers a 2-year warranty on all residential and commercial work, backed by the Neighborly Done Right Promise:
- Two walk-through inspections after painting completion
- Touch-ups addressed promptly when identified
- "Your paint job isn't done until it's done right" philosophy
"When we noticed a few areas in the bathroom we needed touched up, the project manager came the next day and took care of it for us." - Sharon D., Google Review
Years of Consistent Results
The last time we conducted our Chooz Score analysis, Five Star Painting of Mandeville had over 100 Google reviews with a 4.5-star rating. This company earned a Chooz Score of 74.2%. Under owner Brian Ammerman since 2020, they've established a strong presence across the Northshore:
- St. Tammany Chamber of Commerce member
- 4.7 stars on Angi with over 15 reviews
- Fully licensed and insured with verified general liability coverage
"Highly professional from start to finish. The sales folio was impressive with licensing and bond insurance included. Arrived promptly, beautiful paint job, and cleaned everything each day." - Hattie H., Google Review
Questions to Ask Five Star Painting of Mandeville
Cabinet work specifically
Most reviews are positive, but one detailed negative review documents concerns about a cabinet painting project, including issues with color matching and incomplete work on drawer undersides. Many cabinet reviews are strong, but if cabinets are your project type, it's worth asking for cabinet-specific references and photos. Ask them directly: "Can you show me photos of recent cabinet projects and connect me with a cabinet painting customer as a reference?"
"Almost every single door had an issue... the undersides of all the lower drawers and cabinet frames were not painted." - Raquel T., Google Review (no owner reply)
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
Does Five Star Painting of Mandeville actually show up when scheduled?
Multiple customers emphasize reliable scheduling. One reviewer noted the crew "showed up on Time every day, and worked diligently, efficiently, and quietly" throughout their exterior project. Another customer praised the team as "timely in every aspect... communication and arrival times" during a full interior and exterior job. Project managers coordinate schedules and provide advance notice of arrival times.
How does Five Star Painting of Mandeville handle the final inspection process?
The company performs two separate walk-throughs after painting completion. Customers describe the process where a project manager "came the day before, we met with him and the painting team and then he came back after the job was done to inspect it." One reviewer noted that when bathroom areas needed touching up, "the project manager came the next day and took care of it for us."
What do customers say about Five Star Painting of Mandeville's attention to detail and cleanup?
Reviews frequently mention thorough site protection and cleanup. One customer observed the painters "were very careful with our sidewalks plants and borders" during exterior work. Another noted the "meticulous neatness" and that the team was "extremely respectful of home." Multiple reviews confirm crews leave work areas clean upon completion.
Does Five Star Painting of Mandeville offer color consultation services?
Yes, the company provides color expertise as part of their service. Customers mention working with a "color expert to help choose your perfect colors" during the planning phase. One reviewer specifically appreciated "being able to discuss paint color with their colorist" and found it "very helpful" in making final decisions for their project.
How has Five Star Painting of Mandeville handled situations when customers needed touch-ups?
When touch-up needs arise, the company responds to address them. One customer explained that after identifying "a few areas in the bathroom we needed touched up," the project manager returned the next day to complete the work. Reviews indicate the team honors their commitment that "your paint job isn't done until it's done right" through follow-up visits.
What happened with the lower-rated reviews at Five Star Painting of Mandeville?
Some customers experienced timeline frustrations, with one noting the project "took too long" and concerns about work hours. A few reviews mention areas requiring touch-ups after initial completion. However, most negative feedback receives responses from management offering to address concerns. The pattern shows the company attempts resolution, though communication during longer projects could improve.
How does Five Star Painting of Mandeville's pricing compare to other contractors?
Several customers specifically mention value relative to cost. One reviewer stated they "were more expensive than my other quotes but well worth it" due to professionalism and organization. Others describe pricing as "fair" with one noting "Good job good price." The higher price point appears justified by the structured project management process.
Do reviews indicate Five Star Painting of Mandeville uses consistent crews?
Reviews suggest a structured team approach with dedicated project managers overseeing jobs. Customers mention interactions with specific project managers who conduct site visits, and describe "the painting crew" working together consistently. One HomeAdvisor-verified Google review noted "the Project Manager and crew foreman met with me at the site" before and after work, indicating defined crew roles.