Pelican Paint Group
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Pelican Paint Group
About Pelican Paint Group
When Lisa Williamson's New Orleans cottage needed more than a simple repaint after discovering the previous job was never properly prepped, she obtained three bids. Pelican Paint Group's estimate proved most thorough and, surprisingly, least expensive. Sales representative Richard Zimmer earned her trust by checking on her property during a prolonged freeze and snowstorm without being asked. Jose and his four-man crew then delivered what Lisa called "the best contractor experience I've encountered in 30 years of daily dealings with vendors."
Randy Trainor serves as President of Pelican Paint Group, operating from their Metairie office at 741 Bonnabel Blvd. The company handles both residential and commercial projects throughout Southeast Louisiana, with foremen including Cristhian, David, and Jose leading dedicated crews. Their documented 10-step application process covers everything from initial inspection through final walkthrough.
The fully licensed and insured team offers a lifetime warranty on their coating work and provides 100% satisfaction money back guarantee. They serve the greater New Orleans area including Metairie, Slidell, Mandeville, Covington, and Baton Rouge.
Updated: 01-16-2026
Q&A Based On What Customers Are Saying About Pelican Paint Group
Q: Why do reviews mention Pelican Paint Group's prep work so frequently?
Customers consistently highlight thorough preparation as a defining characteristic. Roy Qualls noted the team was "pickier about their results than I was" while Johanna Roccaforte emphasized they "took a whole week to prep the house." Lisa Williamson on Yelp described watching crews use electric palm sanders, caulk all gaps, and tape door frames before power washing, calling the level of preparation "unreal."
-Review Snippet Sources: Google Reviews, Yelp
Q: Does Pelican Paint Group actually show up on time and work consistently?
Punctuality emerges as a strong pattern across reviews. Roy Qualls reported the team "showed up on time--or early--every day and worked past normal working hours--six days a week." Mary R Wismer confirmed "Painters were prompt, on time in the morning." Multiple customers mention crews arriving by 8:30 AM and staying until 4:30 PM consistently throughout projects.
-Review Snippet Sources: Google Reviews
Q: How does Pelican Paint Group handle communication throughout projects?
Reviews highlight responsive communication from multiple team members. Jennifer Rowland praised working with Andres and Cristhian, noting "they go above and beyond to make sure everything is perfect." Tracy Moens thanked "Christian and Andres for communicating and keeping me updated during the process." The company maintains direct contact through sales reps, foremen, and office staff.
-Review Snippet Sources: Google Reviews
Q: What makes Pelican Paint Group's cleanup practices notable?
Cleanup discipline appears frequently in customer feedback. Richard Gillen was "concerned about paint on the hardwood floors and furniture" but months later had "yet to find one small spec of paint on anything." Roy Qualls described the team as "world class" noting "they cleaned up every day." Eddie Alexander confirmed Jose and crew "kept a clean job site."
-Review Snippet Sources: Google Reviews
Q: Does Pelican Paint Group work on commercial projects as well as residential?
The company maintains an active commercial portfolio. Nick Herrington reported they completed "a commercial building for my uncle" calling it "some of the best and efficient work I've seen." Brian Boudreaux hired them to paint both his restaurant in Picayune Mississippi and one in Slidell, stating David, Jose, Dennis, and Christian "exceeded my expectations."
-Review Snippet Sources: Google Reviews
Q: How do Floyd and Randy at Pelican Paint Group handle customer relationships?
Floyd and Randy receive consistent praise for professionalism and accessibility. Brian Zoerner described them as "some of the best people to work with" using words like "integrity, honesty and trustworthy." Stephanie Reeves called them "always on point, professional and there til the job is complete" adding they are the "Best Duo I have ever met." Ray LoCicero on Facebook confirmed they "deliver on what they promise every time."
-Review Snippet Sources: Google Reviews, Facebook
Q: What happens when issues arise during Pelican Paint Group projects?
Reviews demonstrate accountability when problems occur. Steve Waldo experienced vinyl siding warping after completion and "was immediately able to speak with Mr Trainor." Randy personally evaluated the situation and made return visits until they "were able to resolve the problem to the satisfaction of both." Jan Hayden observed crew members "pitching in and helping each other" to deliver results.
-Review Snippet Sources: Google Reviews
Q: Does Pelican Paint Group handle historic or complex properties?
The company demonstrates experience with challenging projects. David Pote hired them for his "large old Garden District Home and carriage house" calling it "a very complex project" due to age and nature of the property. He reported Randy, Floyd and Cristhian "responded to every last text or call within minutes." Lisa Williamson trusted them with her NOLA cottage requiring cypress siding restoration.
-Review Snippet Sources: Google Reviews, Yelp
Updated: 01-16-2026