Chooz Score Insights
The Reviews Speak for Themselves
The last time we conducted our Chooz Score analysis, Pelican Paint Group had over 180 Google reviews with a 4.9-star rating, plus over 215 reviews on Angi at 4.8 stars. This company earned a Chooz Score of 87.3% and has built serious cross-platform credibility in the Greater New Orleans area:
- A+ rating with the Better Business Bureau, accredited since 2016 with 9 years in business
- EPA Lead Certified Paint Contractor with Fortified Roofing certification
- Fully licensed as residential and commercial painting contractor, plus home improvement and roofing
"Hands down the best contractor I've worked with in New Orleans. This team showed up on time, or early, every day and worked past normal working hours, six days a week. Absolutely world class." - Roy Q., Google Review
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Additional Questions Answered
Why do reviews mention Pelican Paint Group's prep work so frequently?
Customers consistently highlight thorough preparation as a defining characteristic. Roy Qualls noted the team was "pickier about their results than I was" while Johanna Roccaforte emphasized they "took a whole week to prep the house." Lisa Williamson on Yelp described watching crews use electric palm sanders, caulk all gaps, and tape door frames before power washing, calling the level of preparation "unreal."
Does Pelican Paint Group actually show up on time and work consistently?
Punctuality emerges as a strong pattern across reviews. Roy Qualls reported the team "showed up on time--or early--every day and worked past normal working hours--six days a week." Mary R Wismer confirmed "Painters were prompt, on time in the morning." Multiple customers mention crews arriving by 8:30 AM and staying until 4:30 PM consistently throughout projects.
How does Pelican Paint Group handle communication throughout projects?
Reviews highlight responsive communication from multiple team members. Jennifer Rowland praised working with Andres and Cristhian, noting "they go above and beyond to make sure everything is perfect." Tracy Moens thanked "Christian and Andres for communicating and keeping me updated during the process." The company maintains direct contact through sales reps, foremen, and office staff.
What makes Pelican Paint Group's cleanup practices notable?
Cleanup discipline appears frequently in customer feedback. Richard Gillen was "concerned about paint on the hardwood floors and furniture" but months later had "yet to find one small spec of paint on anything." Roy Qualls described the team as "world class" noting "they cleaned up every day." Eddie Alexander confirmed Jose and crew "kept a clean job site."
Does Pelican Paint Group work on commercial projects as well as residential?
The company maintains an active commercial portfolio. Nick Herrington reported they completed "a commercial building for my uncle" calling it "some of the best and efficient work I've seen." Brian Boudreaux hired them to paint both his restaurant in Picayune Mississippi and one in Slidell, stating David, Jose, Dennis, and Christian "exceeded my expectations."
How do Floyd and Randy at Pelican Paint Group handle customer relationships?
Floyd and Randy receive consistent praise for professionalism and accessibility. Brian Zoerner described them as "some of the best people to work with" using words like "integrity, honesty and trustworthy." Stephanie Reeves called them "always on point, professional and there til the job is complete" adding they are the "Best Duo I have ever met." Ray LoCicero on Facebook confirmed they "deliver on what they promise every time."
What happens when issues arise during Pelican Paint Group projects?
Reviews demonstrate accountability when problems occur. Steve Waldo experienced vinyl siding warping after completion and "was immediately able to speak with Mr Trainor." Randy personally evaluated the situation and made return visits until they "were able to resolve the problem to the satisfaction of both." Jan Hayden observed crew members "pitching in and helping each other" to deliver results.
Does Pelican Paint Group handle historic or complex properties?
The company demonstrates experience with challenging projects. David Pote hired them for his "large old Garden District Home and carriage house" calling it "a very complex project" due to age and nature of the property. He reported Randy, Floyd and Cristhian "responded to every last text or call within minutes." Lisa Williamson trusted them with her NOLA cottage requiring cypress siding restoration.
How Pelican Paint Group Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Pelican Paint Group performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Pelican Paint Group’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.