Pelican Paint Group
About Pelican Paint Group
Randy Trainor and regional manager Mike Martinez have built well over 150 five-star Google reviews through practices that reveal themselves in customer feedback. Crews arrive by 8:30 AM daily and work full days through 4:30 PM. Foremen like Jose, David, Christian, and Floyd maintain daily contact with clients, explaining progress and addressing concerns immediately. What customers praise most isn't just technical skill but reliability. Projects finish on schedule, job sites stay clean, and when problems arise, they're resolved without delay or additional charges.
That operational consistency shows in specific examples. When out-of-state owner Lisa Williamson needed her NOLA cottage painted, sales rep Richard Zimmer went beyond estimates. During her decision period, when New Orleans experienced a prolonged freeze, Richard checked her property to unhook hoses and wrap spigots. Once work began, Jose's four-man crew power washed with taped door and window frames (preventing water intrusion), used electric palm sanders on cypress siding, caulked all gaps, then primed and painted. Richard and Jose even painted her porch with extra warehouse paint at no charge. Restaurant owner Brian Boudreaux hired them for two locations simultaneously, noting how David, Jose, Dennis, and Christian accommodated last-minute changes from his wife without complaints.
Pelican operates primarily through referrals and repeat business. Cy Gannuch hired them for a second home. Katherine Broussard booked additional projects immediately after completion. The company's 4.9-star average across platforms captures more than technical painting ability. It reflects a contractor who understands that showing up consistently, protecting hardwood floors during interior work, and accommodating reasonable changes without complaints builds the trust that keeps customers calling back.
Updated: 10-31-2025
Q&A Based On What Customers Are Saying About Pelican Paint Group
Q: Does Pelican Paint Group actually show up when scheduled?
"Painters were prompt, on time in the morning" represents what multiple reviewers emphasize about reliability. Jose and his crews consistently arrived by 8:30 AM and maintained full workdays through 4:30 PM. Devin Thomas noted the team "showing up on time and putting in the hard work each day," while Lisa Williamson documented their "every day by 8:30" arrival pattern across her multi-day project.
-Review Snippet Sources: Google Reviews
Q: How does Pelican Paint Group handle difficult or specialized surface preparation?
The preparation process distinguishes Pelican from competitors based on customer observations. Lisa Williamson detailed their use of electric palm sanders for cypress siding, power washing with taped door and window frames to prevent water intrusion, and comprehensive caulking before painting. Kathy Hahn praised "thorough prep work, including power washing, sanding, and caulking" that made the difference in her exterior transformation.
-Review Snippet Sources: Google Reviews, Yelp
Q: What about Pelican Paint Group's communication during projects?
"Always attentive and responsive" captures jan hayden's experience with project communication. David and other foremen maintain daily contact with clients, explaining work progress. Eric Turner specifically mentioned how "Andres and Christian...communicated with me every step of the way on how progress was going." Several reviewers noted receiving updates even when weather delayed work schedules.
-Review Snippet Sources: Google Reviews
Q: Can Pelican Paint Group handle both small touch-ups and complete home transformations?
The company takes projects ranging from single-room refreshes to full property renovations. Edmund Mullaney's negative review revealed they declined his living room and kitchen project, preferring whole-house work. However, other customers report successful smaller projects, and HomeAdvisor reviews confirm they completed everything from cabinet painting to complete commercial building exteriors. Brian Boudreaux hired them for two separate restaurant locations simultaneously.
-Review Snippet Sources: Google Reviews, Angi
Q: How does Pelican Paint Group's pricing compare to other painting contractors?
Multiple customers describe the pricing as competitive or below expectations. Lisa Williamson noted their bid was "the most thorough, and interestingly the least expensive" among three professional companies. jan hayden found it a "reasonable price," while Scott Minor achieved work "at a competitive price." The lifetime warranty on exterior coatings adds value beyond the initial cost.
-Review Snippet Sources: Google Reviews, Yelp
Q: What happens when problems arise with Pelican Paint Group or customers request changes?
Brian Boudreaux's experience demonstrates their flexibility. When his wife suggested "a few last-minute changes," the crew "nailed it" without complaints. The company addresses issues immediately. When a worker broke a storm door lock, Suzy Schwabe reported they "immediately replaced it." Richard Zimmer's proactive communication during Lisa Williamson's extended decision period, including checking her property during winter storms, shows unusual attentiveness.
-Review Snippet Sources: Google Reviews, Facebook
Updated: 10-31-2025