Question 1

Q: Why do reviews mention Pelican Paint Group's prep work so frequently?

Accepted Answer

Customers consistently highlight thorough preparation as a defining characteristic. Roy Qualls noted the team was "pickier about their results than I was" while Johanna Roccaforte emphasized they "took a whole week to prep the house." Lisa Williamson on Yelp described watching crews use electric palm sanders, caulk all gaps, and tape door frames before power washing, calling the level of preparation "unreal."

Question 2

Q: Does Pelican Paint Group actually show up on time and work consistently?

Accepted Answer

Punctuality emerges as a strong pattern across reviews. Roy Qualls reported the team "showed up on time--or early--every day and worked past normal working hours--six days a week." Mary R Wismer confirmed "Painters were prompt, on time in the morning." Multiple customers mention crews arriving by 8:30 AM and staying until 4:30 PM consistently throughout projects.

Question 3

Q: How does Pelican Paint Group handle communication throughout projects?

Accepted Answer

Reviews highlight responsive communication from multiple team members. Jennifer Rowland praised working with Andres and Cristhian, noting "they go above and beyond to make sure everything is perfect." Tracy Moens thanked "Christian and Andres for communicating and keeping me updated during the process." The company maintains direct contact through sales reps, foremen, and office staff.

Question 4

Q: What makes Pelican Paint Group's cleanup practices notable?

Accepted Answer

Cleanup discipline appears frequently in customer feedback. Richard Gillen was "concerned about paint on the hardwood floors and furniture" but months later had "yet to find one small spec of paint on anything." Roy Qualls described the team as "world class" noting "they cleaned up every day." Eddie Alexander confirmed Jose and crew "kept a clean job site."

Question 5

Q: Does Pelican Paint Group work on commercial projects as well as residential?

Accepted Answer

The company maintains an active commercial portfolio. Nick Herrington reported they completed "a commercial building for my uncle" calling it "some of the best and efficient work I've seen." Brian Boudreaux hired them to paint both his restaurant in Picayune Mississippi and one in Slidell, stating David, Jose, Dennis, and Christian "exceeded my expectations."

Question 6

Q: How do Floyd and Randy at Pelican Paint Group handle customer relationships?

Accepted Answer

Floyd and Randy receive consistent praise for professionalism and accessibility. Brian Zoerner described them as "some of the best people to work with" using words like "integrity, honesty and trustworthy." Stephanie Reeves called them "always on point, professional and there til the job is complete" adding they are the "Best Duo I have ever met." Ray LoCicero on Facebook confirmed they "deliver on what they promise every time."

Question 7

Q: What happens when issues arise during Pelican Paint Group projects?

Accepted Answer

Reviews demonstrate accountability when problems occur. Steve Waldo experienced vinyl siding warping after completion and "was immediately able to speak with Mr Trainor." Randy personally evaluated the situation and made return visits until they "were able to resolve the problem to the satisfaction of both." Jan Hayden observed crew members "pitching in and helping each other" to deliver results.

Question 8

Q: Does Pelican Paint Group handle historic or complex properties?

Accepted Answer

The company demonstrates experience with challenging projects. David Pote hired them for his "large old Garden District Home and carriage house" calling it "a very complex project" due to age and nature of the property. He reported Randy, Floyd and Cristhian "responded to every last text or call within minutes." Lisa Williamson trusted them with her NOLA cottage requiring cypress siding restoration.

Question 9

How Pelican Paint Group Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Pelican Paint Group performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Pelican Paint Group’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Pelican Paint Group

Chooz Score Insights

About Pelican Paint Group

Q&A Based On What Customers Are Saying About Pelican Paint Group