That 1 Painter Shreveport-Bossier

Multiple reviews describe situations where early problems were resolved. Motorcop9980 notes "initially the color wasn't right and they came back and fixed the problem the next day." Paul Blackburn shares a similar experience, stating they had "a rough start but after quality control came out, everything went smoothly." The pattern shows willingness to send quality control to address concerns.

Surface preparation receives consistent praise in reviews. Pembroke Roeder describes how the crew "powerwashed everything, caulked patio pillars, and replaced some rotten siding before beginning the painting." Jennifer Moreno was "very impressed by the amount of prep work that was done" and emphasized "these guys didn't cut any corners." Ken Stephens adds the crew was "very diligent about keeping our home protected and clean."

Several reviews highlight fast turnaround on substantial projects. Kathy Graham reports her team "prepped/painted our entire first floor (3000 sq ft) in 3 days" while accommodating a move-in timeline. Mr. Airportman notes work was "completed job in 2 days, even after adding another project at the end of the first day." Lex Talamo's townhome interior was "finished in one day."

Repeat business appears frequently in reviews. Charlotte McCay states "This is the second time I've used them" and reports satisfaction both times. Michael Mitchell confirms "Second time using this company and I will continue to use in the future." Stephen Aycock, who "originally chose this company" for initial rooms, "trusted them again" for additional work and plans to use them for exterior painting.

Jeromy receives frequent mentions across reviews for project management and customer interaction. Victoria Balke states "Jeromy is the best" and emphasizes his knowledge in the field. Daniel Petruska simply notes "Jeromy is great to work with." Ginger Eaves praises how Jeromy's "detailed quote included high quality paint as well as a 3 year warranty" that surpassed competitor offerings.

The company has received critical reviews describing incomplete work and communication issues. Andrew M on BBB details a project with "substandard quality, poor project management, and multiple broken promises" including unfinished ceiling work. Carolyn McIntyre waited months for the owner to address door refinishing concerns with "no response." These reviews lack visible owner responses offering resolution.

Customers who obtained multiple estimates highlight specific value differences. Ginger Eaves "compared quotes" and found That 1 Painter's "detailed quote included high quality paint as well as a 3 year warranty surpassed others." Glen Melancon summarizes the overall experience as "professional, timely, good communication, and results were great" with a strong recommendation.

Reliability and communication are frequently mentioned themes. Gene Hebert notes "they say what they do and do what they say" while Noah emphasizes the team "showed up on time, communicated clearly throughout the entire process." Ginger Eaves on Facebook appreciated that they "showed up when they said they would and involved me to make sure I was happy with the colors."