That 1 Painter Shreveport-Bossier
Chooz Score Insights
Hundreds of Happy Customers
The last time we conducted our Chooz Score analysis, That 1 Painter Shreveport-Bossier had over 170 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 73.9%. Reviews span multiple platforms with strong ratings, reflecting consistent service across the Shreveport-Bossier area:
- 98% recommended on Facebook with over 65 recommendations
- 5.0 stars on Angi with verified reviews
- A+ rating with the Better Business Bureau, accredited
- Strong recent activity with over 15 new reviews in the last 3 months
"I see why they are rated 5 stars overall on Google. Extremely efficient, great communication and just overall a pleasant experience." - Larry A., Google Review
Familiar Faces, Consistent Results
Customers consistently mention the same crew members by name across reviews, a sign of stable in-house teams rather than rotating subcontractors. The Chooz Score's in-house crews component shows consistency: names like Jeromy, Marco, Jose, Chris, and Brandy appear across multiple customer experiences:
- Multiple customers specifically request the same crews for return projects
- Jeromy handles estimates and customer coordination, receiving frequent praise by name
- Marco and his team are called out for exceptional attention to detail and prep work
"Jeromy and Jory did a great job with our painting project. They both were very attentive, respectful, and thorough during the whole process. Our walls look beautiful!" - Caitlin P., Google Review
Warranty You Can Trust
What sets this company apart is their commitment to standing behind their work. They offer a 3-year transferable warranty covering peeling, bubbling, cracking, or splitting due to improper prep or application, a stronger guarantee than many competitors provide:
- Warranty terms are clearly stated on their website with downloadable documentation
- The warranty transfers between homeowners if you sell your home
- Partnership with Sherwin-Williams reflects commitment to quality products
"Jeromy's detailed quote included high quality paint as well as a 3 year warranty that surpassed others. The colors turned out even better than I expected, and I love my house again." - Ginger E., Google Review
Questions to Ask That 1 Painter Shreveport-Bossier
How they handle project issues
While most customers are satisfied, a few detailed negative reviews across platforms mention concerns about prep work, property protection, and follow-through when problems arise. These issues appear in a small percentage of projects but are worth addressing upfront. Ask them directly: "If something doesn't go as planned during my project, what's your process for making it right, and who should I contact?"
"The painters they sent were unprofessional and careless. Paint application was sloppy, prep work was clearly rushed. Despite confirming my unfinished ceiling would be completed this week, no one has shown up." - Andrew M., BBB Review (no owner reply)
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
Does That 1 Painter Shreveport-Bossier handle issues when initial results fall short of expectations?
Multiple reviews describe situations where early problems were resolved. Motorcop9980 notes "initially the color wasn't right and they came back and fixed the problem the next day." Paul Blackburn shares a similar experience, stating they had "a rough start but after quality control came out, everything went smoothly." The pattern shows willingness to send quality control to address concerns.
What do customers say about That 1 Painter Shreveport-Bossier's preparation work before painting begins?
Surface preparation receives consistent praise in reviews. Pembroke Roeder describes how the crew "powerwashed everything, caulked patio pillars, and replaced some rotten siding before beginning the painting." Jennifer Moreno was "very impressed by the amount of prep work that was done" and emphasized "these guys didn't cut any corners." Ken Stephens adds the crew was "very diligent about keeping our home protected and clean."
How quickly can That 1 Painter Shreveport-Bossier complete large interior projects?
Several reviews highlight fast turnaround on substantial projects. Kathy Graham reports her team "prepped/painted our entire first floor (3000 sq ft) in 3 days" while accommodating a move-in timeline. Mr. Airportman notes work was "completed job in 2 days, even after adding another project at the end of the first day." Lex Talamo's townhome interior was "finished in one day."
Do customers return to That 1 Painter Shreveport-Bossier for additional projects?
Repeat business appears frequently in reviews. Charlotte McCay states "This is the second time I've used them" and reports satisfaction both times. Michael Mitchell confirms "Second time using this company and I will continue to use in the future." Stephen Aycock, who "originally chose this company" for initial rooms, "trusted them again" for additional work and plans to use them for exterior painting.
What do customers say about Jeromy's role at That 1 Painter Shreveport-Bossier?
Jeromy receives frequent mentions across reviews for project management and customer interaction. Victoria Balke states "Jeromy is the best" and emphasizes his knowledge in the field. Daniel Petruska simply notes "Jeromy is great to work with." Ginger Eaves praises how Jeromy's "detailed quote included high quality paint as well as a 3 year warranty" that surpassed competitor offerings.
How does That 1 Painter Shreveport-Bossier handle negative feedback and unresolved complaints?
The company has received critical reviews describing incomplete work and communication issues. Andrew M on BBB details a project with "substandard quality, poor project management, and multiple broken promises" including unfinished ceiling work. Carolyn McIntyre waited months for the owner to address door refinishing concerns with "no response." These reviews lack visible owner responses offering resolution.
What sets That 1 Painter Shreveport-Bossier apart according to customers who compared quotes?
Customers who obtained multiple estimates highlight specific value differences. Ginger Eaves "compared quotes" and found That 1 Painter's "detailed quote included high quality paint as well as a 3 year warranty surpassed others." Glen Melancon summarizes the overall experience as "professional, timely, good communication, and results were great" with a strong recommendation.
Does That 1 Painter Shreveport-Bossier show up when scheduled and communicate throughout projects?
Reliability and communication are frequently mentioned themes. Gene Hebert notes "they say what they do and do what they say" while Noah emphasizes the team "showed up on time, communicated clearly throughout the entire process." Ginger Eaves on Facebook appreciated that they "showed up when they said they would and involved me to make sure I was happy with the colors."