Question 1

Q: Does Ponderosa Painting leave homes clean after completing projects?

Accepted Answer

Cleanliness stands out as the most frequently mentioned quality in reviews. Customers describe crews who "clean up behind themselves each day before leaving" and leave homes "as clean or cleaner than before." One reviewer noted finding "no dust anywhere" after extensive ceiling work. The team's dust-minimizing drywall system and daily cleanup routine consistently exceed expectations.

Question 2

Q: What do customers say about Ponderosa Painting's drywall and ceiling repair work?

Accepted Answer

Drywall repair represents a core specialty, with dozens of reviews highlighting texture matching expertise. One customer whose ceiling collapsed received service where the crew "did phenomenal job" replacing attic stairs, doing touch-up paint, and ceiling repair. Another noted the team "matched the ceiling paint perfectly." Customers with water damage, step-through holes, and termite damage all report seamless repairs.

Question 3

Q: Are Ponderosa Painting's crews consistent from project to project?

Accepted Answer

The same crew member names appear across years of reviews. Mike receives mentions in 20+ reviews, with customers praising how "Mike and his assistant did an amazing job" on projects ranging from cabinets to whole-home painting. Vincent, Steve, Casey, Dylan, and Donald also receive individual recognition. This consistency suggests dedicated in-house employees rather than rotating subcontractors.

Question 4

Q: How does owner Russell Lindsey stay involved with Ponderosa Painting projects?

Accepted Answer

Russell handles estimates personally, with customers appreciating his "no nonsense prompt bid and scheduling." Reviews indicate he conducts on-site consultations, provides detailed quotes, and maintains communication throughout projects. One customer specifically praised the transition "right from Russell's" initial assessment through to crew execution, suggesting hands-on ownership involvement.

Question 5

Q: Does Ponderosa Painting handle emergency or time-sensitive situations?

Accepted Answer

One review describes crews arriving "on a holiday when a pipe burst" to address urgent ceiling damage. The team not only completed emergency repairs but also recovered a sentimental ring from debris, demonstrating care beyond basic job requirements. Multiple reviews mention projects completed "in a timely manner" and crews who "worked tirelessly to complete the job quickly."

Question 6

Q: What types of painting projects does Ponderosa Painting handle beyond basic wall painting?

Accepted Answer

The company tackles diverse projects including cabinet refinishing, deck staining, exterior house painting, popcorn ceiling removal, and commercial spaces. One customer had their "3300 sq ft home" painted after termite damage repair. Another review describes an office ceiling repair. The portfolio includes residential bedrooms, dining rooms, childcare facilities, and fire station exteriors.

Question 7

Q: How do experienced contractors view Ponderosa Painting's work quality?

Accepted Answer

A reviewer with "40+ years in the remodeling business" called Ponderosa "the best, most professional painting contractors" she has worked with. Another customer was so impressed they "gave them a $100 tip" for floor-to-ceiling bookshelf and trim work. These endorsements from industry veterans and customers who reward excellence suggest workmanship that stands out.

Question 8

Q: Does Ponderosa Painting communicate well throughout projects?

Accepted Answer

Communication receives consistent praise across reviews. Customers report crews who "kept up communications with what was going on" and "took the time to explain each step of the process." The team provides updates on findings, especially when projects reveal more extensive issues than originally anticipated. Employees are described as answering questions willingly throughout the work.

Question 9

How Ponderosa Painting LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Ponderosa Painting LLC performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Ponderosa Painting LLC’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.