CertaPro Painters of Andover, MA
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for CertaPro Painters of Andover, MA
About CertaPro Painters of Andover
John Pannell has operated CertaPro Painters of Andover since 2002, building the franchise location into a recognized presence across the Merrimack Valley over 24 years. Project manager Caleb coordinates scheduling and client communication while foremen Alfonso and Claudio lead job site crews. Carlos handles carpentry work including wood rot repair and trim replacement that often accompanies painting projects.
The company specializes in residential and commercial painting, with particular expertise in exterior transformations, interior renovations, cabinet refinishing, and deck staining. Projects range from single-room refreshes to complete whole-home makeovers. Customers describe results as "stunning" with crews that are "efficient and meticulous." Additional services include wallpaper removal, drywall repair, popcorn ceiling removal, and mold remediation work in bathrooms and basements.
The team is fully bonded and insured with both general liability and workers compensation coverage. CertaPro Painters of Andover offers a 2-year limited warranty on most residential projects and is EPA RRP lead-safe certified for work on homes built before 1978. They serve Andover, North Andover, Boxford, Middleton, North Reading, Tewksbury, and Wilmington.
Updated: 11-07-2025
Q&A Based On What Customers Are Saying About CertaPro Painters of Andover
Q: Do CertaPro Painters of Andover crews show up on time and maintain clean job sites?
Punctuality and cleanliness appear consistently across reviews. Amy Bailey notes crews were "on time every day" and "cleaned up everything at the end of each day." Ekaterina describes a "very clean thorough job" on her cedar siding project. Multiple customers mention daily cleanup routines and protection of landscaping and furnishings throughout exterior and interior projects.
-Review Snippet Sources: Google Reviews
Q: What do customers say about CertaPro Painters of Andover's attention to detail and finish quality?
Detail work receives frequent praise. Grady Kozak highlights "great attention to detail and care" while Debbie Mccarthy describes the crew as "efficient and meticulous." Francis Fisher appreciated how they addressed "a few spots that needed attention" and completed touch-ups promptly. Customers consistently note clean lines, thorough prep work, and careful protection of adjacent surfaces.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Andover handle communication throughout projects?
Daily updates and responsiveness stand out in reviews. Ken Parker praises "great communication" throughout his exterior project with carpentry work. Debbie Mccarthy notes "Jonathon was very responsive" during her exterior painting. Billy Kuhn mentions the team was "responsive and accommodating" as a repeat client. Owner John Pannell personally follows up with customers after project completion.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Andover have experience with carpentry and wood rot repair alongside painting?
Several reviews confirm integrated carpentry services. Jafar shoja hired them for "water damage repair and painting" and calls the results "truly exceptional." Kim Caraviello notes they handled "extensive carpentry on exterior siding" alongside painting. Ken Parker's project included "carpentry work to repair rotted trim." Carlos leads carpentry work while painting crews follow.
-Review Snippet Sources: Google Reviews
Q: What happened with CertaPro Painters of Andover's negative review about subcontractor quality?
One detailed negative review from Armon Ayandeh describes issues when work was subcontracted to another company. Concerns included primer application, paint on windows, and multiple walkthroughs needed. Owner John responded acknowledging "unique challenges" and "interactions with another contractor on site," stating commitment to "learning and growing from feedback." Most other reviews praise consistent in-house crews by name.
-Review Snippet Sources: Google Reviews
Q: Do customers return to CertaPro Painters of Andover for additional projects?
Repeat business appears throughout reviews. Ian Faulkner calls his experience a "second great experience with CertaPro" and mentions he will "absolutely be using them again." Jarrod L. similarly notes a "second great experience." Owner responses reference returning customers including Chris Waterman and Billy Kuhn. Multiple reviewers mention planning future projects with the company.
-Review Snippet Sources: Google Reviews
Q: How do customers describe the value and pricing from CertaPro Painters of Andover?
Value perception is positive across reviews. Ekaterina Velikokhatnaya specifically notes "competitive price" alongside quality results on her cedar siding project. Hal P. describes results as "outstanding" with professional delivery. While not the lowest-priced option, customers consistently indicate satisfaction with the quality received relative to investment. Free estimates are provided on-site or virtually.
-Review Snippet Sources: Google Reviews
Q: What specific exterior painting results do CertaPro Painters of Andover customers describe?
Exterior transformations dominate positive feedback. Amy Bailey states her "house looks fantastic" after exterior work. Ekaterina describes her home as "stunning" following cedar siding and trim painting. Jay walsh praises the "great crew" who completed North Reading exterior work despite weather challenges, noting they were "always accommodating." Multiple reviews mention efficient completion timelines of 2-5 days.
-Review Snippet Sources: Google Reviews
Updated: 11-07-2025