This is the logo of TotalPro Painting & Remodeling. The design features a stylized paintbrush integrated into the outline of a roof, representing the company’s expertise in both painting and remodeling projects.

Total Pro Painters

This is the logo of TotalPro Painting & Remodeling. The design features a stylized paintbrush integrated into the outline of a roof, representing the company’s expertise in both painting and remodeling projects.
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Chooz Score Insights

Scored by
Ed Anthony D.
November 2025

The Boss Shows Up

Owner Leo doesn't just send crews to your home. He personally handles estimates, visits job sites, and follows up after completion to make sure everything meets expectations. The Chooz Score's owner engagement indicators are strong: Leo is mentioned by name in the majority of reviews:

  • Leo conducts initial estimates and provides quotes promptly
  • Regular check-ins during projects and follow-up calls after completion
  • Customers describe Leo as "wonderful," "responsive," and "helpful" with color suggestions and project planning

"Leo and TotalPro provided an estimate for us to paint some rooms and our kitchen cabinets prior to selling our house. The estimate was fair for the work proposed, and the results were excellent." - Steve J., Google Review

The Details Matter Here

If you're looking for cabinet refinishing, this company has built a specialty. Customers describe their cabinet work as transformative, with 25-year-old cabinets coming out looking brand new. The Chooz Score's review authenticity indicators show consistent mentions of specific project details:

  • Cabinet refinishing praised as "the best cabinet painting job I have ever seen"
  • Team includes skilled carpenters who handle prep work and repairs
  • Meticulous approach to protecting areas that shouldn't be painted

"The kitchen cabinets (25 years old) look brand new, beautifully finished, the best cabinet painting job I have ever seen! Biggest worry I had was paint getting where it shouldn't be but they spent so much time protecting the parts of the house that weren't supposed to be painted." - Daniel D., Google Review

Years of Consistent Results

The last time we conducted our Chooz Score analysis, Total Pro Painters had over 85 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 87.2%. With over 12 years in business serving Massachusetts communities including Natick, Needham, Newton, and Wellesley:

  • EPA RRP Lead-Safe Certified and member of PDCA (Painters and Decorators Contractors of America)
  • Offers an industry-leading lifetime warranty on their work
  • Multiple customers mention returning for second and third projects over the years

"I have got multiple jobs done with them over the past three years and it is always the same care to treat their customers well, courteous and friendly service, reasonable and transparent estimates, prompt communications and always a very thorough and neat job." - Puneet M., Google Review

Questions to Ask Total Pro Painters

Quote turnaround time

One recent review mentioned a delay in receiving a quote after the initial site visit. While this appears to be an isolated incident given the otherwise strong feedback, if you're working on a tight timeline, ask directly: "What's your typical turnaround time for providing a quote after the site visit?"

"Waited two weeks for a quote for house painting. Person arrived two hours late. I was promised a quote next day it's now been five days and nothing." - Jessica S., Google Review (no owner reply)

Find out more about how we Total Pro Painters

Worked with this company?

All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.

Additional Questions Answered

Why do customers specifically mention Total Pro Painters crews cleaning up after themselves?

Multiple reviews emphasize exceptional cleanup practices. Rosanne notes they "cleaned up at the end" while working "unbelievably fast," and Neil mentions crews "cleaned up after themselves every day." The pattern shows daily maintenance of work areas rather than waiting until project completion, with particular attention to protecting surfaces during cabinet work.

Source: Google Reviews · Reviewed April 2026
What makes Total Pro Painters' cabinet refinishing different from typical painting work?

Reviews consistently highlight cabinet work quality. Steve describes 25-year-old cabinets that look "brand new" with "beautifully finished" results he calls "the best cabinet painting job I have ever seen." Daniel specifically notes Paulo and Breno spent four full days on cabinets, with extensive time protecting non-painted areas. The process involves thorough prep, spray finishing, and precision that transforms dated cabinetry.

Source: Google Reviews · Reviewed April 2026
Does Total Pro Painters handle problems that arise during projects professionally?

Reviews show proactive problem resolution. Steve mentions when bathroom paint color was wrong due to a paint store issue, "Leo and team took care of that at no additional cost." Cynthia describes Leo suggesting better solutions than customers originally planned and helping with unexpected carpentry needs. The pattern demonstrates accountability and willingness to exceed contracted scope when necessary.

Source: Google Reviews · Reviewed April 2026
How does Total Pro Painters handle projects that expand beyond original scope?

Joe Bienkowski's experience illustrates their adaptability. His kitchen job "spiraled out of control" into "basically a fully first floor renovation," yet he states "I couldn't be happier." He specifically praises Leo's ability to manage expanding projects while maintaining dust control through specialized tools and techniques, leaving the job clean daily despite renovation chaos.

Source: Google Reviews · Reviewed April 2026
What's behind the realtor recommendations Total Pro Painters receives?

Daniel's realtor friend suggested Total Pro for pre-sale cabinet painting, leading to results that made Daniel wish "we had made this decision earlier because the kitchen just looks so much cleaner and fresher now." Elizabeth's experience with "same day pricing" and understanding project scope suggests realtors value their responsiveness and reliability for time-sensitive listing preparations.

Source: Google Reviews · Reviewed April 2026
How involved is owner Leo Silverio in Total Pro Painters projects?

Reviews consistently mention Leo's personal involvement. Cynthia describes Leo coming back for additional consultations, suggesting improvements, and providing honest recommendations. Michael notes "Leonardo was very helpful in any questions we had." The pattern shows Leo handles estimates, maintains client communication throughout projects, and performs follow-up visits rather than delegating all customer interaction.

Source: Google Reviews · Reviewed April 2026
Does Total Pro Painters actually work efficiently without sacrificing quality?

Multiple customers note speed combined with quality. Laura mentions work done "to my liking with great attention to detail" while Rosanne emphasizes they were "unbelievable so fast." Matthew describes "phenomenal job" completion with exceptional care ensuring work stays "neat and very clean." The combination of efficiency and precision appears in projects ranging from single rooms to full renovations.

Source: Google Reviews · Reviewed April 2026
What happened with Jessica Spitz's negative review about Total Pro Painters?

Jessica's one-star review describes waiting two weeks for a quote, with the estimator arriving two hours late, then receiving no quote after five days despite promises of next-day delivery. This stands in contrast to Elizabeth's experience of "same day pricing" and Leo's typical responsiveness noted in other reviews. The company did not publicly respond to Jessica's review.

Source: Google Reviews · Reviewed April 2026
How Total Pro Painters Was Evaluated

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Total Pro Painters performs across the key signals that matter most to property owners.

How the Chooz Score Works

The Chooz Score is a 100-point rating based on four core pillars:

  • Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
  • Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
  • Website and digital presence, which helps indicate professionalism, transparency, and communication quality
  • Business authority & operations, including years in business, licensing, insurance, and other operational standards

Each contractor is evaluated using the same framework nationwide, and the score reflects Total Pro Painters’s performance within its local market.

A Chooz Score represents real-world performance, verified signals, and human-reviewed context.

Chooz Score Award Levels

80–86.9: Chooz Certified87–93.9: Top Painter Award94–100: Best Painter Award

Scores are determined through more than 40 evaluation factors across our four pillars.

If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.