Question 1

Q: Does Gonnella Painting & Restoration actually show up on time and complete projects when promised?

Accepted Answer

Punctuality appears consistently throughout reviews. Customers describe the crew arriving "on time every day" throughout their projects. One customer received a quote on Monday, October 7th, and by Wednesday, October 9th the project was "started and completed." Another customer with a 4,000 square foot house noted the work was finished early.

Question 2

Q: How does Gonnella Painting & Restoration handle complex drywall repairs and surface preparation?

Accepted Answer

Reviews reveal thorough prep work capabilities. Marc Camm had over 50 electrical holes from a condo renovation that the crew patched so seamlessly he reported you "wouldn't even know holes existed." Customers consistently mention surfaces being "meticulously prepared" before any paint is applied, with crews addressing imperfections others might overlook.

Question 3

Q: What do professional contractors say about Gonnella Painting & Restoration's work quality?

Accepted Answer

The company has earned validation from industry professionals. Richard McGowan, himself a contractor, states he has "used Paul for years" and that "most of my work is in the higher end of the market and Paul CONSISTENTLY performs above expectations." A luxury homebuilder called them "absolutely the best painters I have ever used."

Question 4

Q: Does Gonnella Painting & Restoration leave job sites clean during and after projects?

Accepted Answer

Cleanup receives frequent praise in reviews. Customers report crews that "clean up thoroughly after each day's work" and leave spaces looking "clean and tidy throughout the project." One reviewer noted their finished space looked "brighter, calmer" with no evidence of work having been done beyond the fresh paint.

Question 5

Q: How does Gonnella Painting & Restoration handle cabinet refinishing projects?

Accepted Answer

Cabinet work represents a company specialty using both traditional brushwork and HVLP spray techniques. Cassidy had cabinets, walls, and trim painted in her 4,000 square foot house, describing the results using Benjamin Moore Chantilly Lace as having "immaculate results." The website indicates most cabinet projects take 3 to 5 days depending on scope.

Question 6

Q: What happens when Gonnella Painting & Restoration encounters challenging project conditions?

Accepted Answer

The crew adapts to difficult situations. Dragomir Dakov hired them for a condo association project involving two houses, four large decks, and fascia replacement requiring scaffolding on a steep slope. The team handled every aspect and even "returned for touch-ups at no charge" after full payment, demonstrating commitment beyond the contract.

Question 7

Q: Does Gonnella Painting & Restoration work with homes that have lead paint concerns?

Accepted Answer

The company is EPA Lead-Safe Certified for renovation work on pre-1978 homes. Alaina hired them specifically after having lead removed from her property, and the crew was "thorough, meticulous, and completed the huge job on time." Paul was described as "friendly and pleasant to work with and accommodating to our requests throughout."

Question 8

Q: How responsive is Gonnella Painting & Restoration to customer communication?

Accepted Answer

Reviews indicate strong communication throughout projects. Customers describe the team as "very communicative" and note they "listen carefully to customer needs." The color consultation process is described as "smooth" with "excellent suggestions." One property manager working with them on multiple units praised their consistent responsiveness.

Question 9

How Gonnella Painting & Restoration Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Gonnella Painting & Restoration performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Gonnella Painting & Restoration’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Gonnella Painting & Restoration

Chooz Score Insights

About Gonnella Painting & Restoration

Q&A Based On What Customers Are Saying About Gonnella Painting & Restoration