Gonnella Painting & Restoration
Updated: 11-04-2025
About Gonnella Painting & Restoration
When Marc Camm's electrician finished upgrading the wiring in his Brookline condo renovation, the walls and ceilings looked like Swiss cheese. At least 50 holes needed patching where new wiring had been snaked through, new plugs installed, new switches cut in. Marc described it as looking "like a nightmare," but Paul Gonnella and his crew weren't fazed. They patched every hole so thoroughly you wouldn't know any had existed, then sanded, repaired intricate details, and painted the entire condo. The speed impressed Marc as much as the quality, along with what he called a reasonable price for such extensive work.
That condo project represents typical Gonnella execution. Owner Paul Gonnella has built over 100 five-star Google reviews and a perfect 5.0-star rating since launching the company in 2017 as a third-generation painting family business. From their Beacon Street office in Brookline, they handle everything from single-room refreshes to complex multi-property exterior projects requiring scaffolding. Customers repeatedly mention the crew's punctuality, thorough surface preparation, and the cleanliness standards that leave spaces spotless. When Sterling Etheridge reached out on a Monday for a quote, the team started and completed his project by Wednesday. That responsiveness runs through operations.
Gonnella operates primarily through referrals and word-of-mouth. Customers hire them once for basic painting, then immediately book cabinet refinishing or bring them to their rental properties because the professionalism exceeded expectations. The perfect 5.0-star average across over 100 Google reviews reflects something beyond technical painting skill. It captures a contractor who patches 50 electrical holes without complaint, returns for touch-ups after projects are paid in full and complete, and maintains the kind of communication and reliability that turns first-time customers into repeat clients who recommend them to their condo associations.
Updated: 11-04-2025
Q&A Based On What Customers Are Saying About Gonnella Painting & Restoration
Q: How does Gonnella Painting & Restoration handle extensive drywall damage?
Multiple reviews highlight their patching expertise. Marc mentions they handled "at least 50 holes" from electrical work so thoroughly "you wouldn't even know that any holes had ever existed." Mike Ferro needed "a lot of drywall and heavy stains" removed and replaced, calling the crew "unreal" in their speed and quality. Paul and his team approach repair work with the same attention as the painting itself.
-Review Snippet Sources: Google Reviews
Q: What's behind Gonnella Painting & Restoration's quick project turnarounds mentioned in reviews?
Sterling Etheridge contacted Paul on Monday October 7th for a quote and the crew "were able to start and complete the project" by Wednesday October 9th. Lia Simon describes them as "really fast" while completing her entire apartment. The combination of immediate responsiveness, efficient crew coordination, and Paul's direct involvement in scheduling allows them to move quickly without sacrificing quality or thoroughness.
-Review Snippet Sources: Google Reviews
Q: Does Gonnella Painting & Restoration actually communicate well throughout projects?
Reviews consistently mention exceptional communication. Lia Simon calls them "super communicative" throughout her apartment project. Keila Lambert notes they "are very communicative, listen carefully to customers needs" and maintain contact throughout each workday. Margaret Compher describes Paul and his team as "communicative, detail-oriented, and dedicated to delivering top-quality work." This isn't occasional check-ins but ongoing dialogue from estimate through completion.
-Review Snippet Sources: Google Reviews
Q: How clean does Gonnella Painting & Restoration actually leave work areas?
The cleanliness standards exceed typical contractor cleanup. Lia Simon specifically mentions "No drips or marks on the floor here!" after her apartment painting. Keila Lambert notes they "clean up thoroughly after each day's work" rather than waiting until project end. Dragomir Dakov's condo association project involved scaffolding and multiple properties, yet the crew "made sure to remove all equipment, tools and debris, leaving the area tidy and safe" after each day. Robert Leone describes finding the property "spotless—like they were never even here."
-Review Snippet Sources: Google Reviews
Q: What happened with the touch-ups Gonnella Painting & Restoration did after being paid in full?
Dragomir Dakov's condo association completed a major project involving wooden fascia replacement and exterior painting on two houses with four large decks. After paying in full, they noticed minor touch-ups needed. Paul "came back to take care of everything, no questions asked and at no additional charge." This accountability after payment completion demonstrates the company's commitment extends beyond collecting final checks. The gesture turned satisfied customers into enthusiastic advocates.
-Review Snippet Sources: Google Reviews
Q: Is Gonnella Painting & Restoration's pricing actually reasonable for the quality provided?
Multiple customers specifically mention pricing relative to quality delivered. Marc Camm describes receiving a "reasonable price" for extensive hole patching and full condo painting that looked "amazing." Margaret Compher states Paul's "pricing is also very reasonable, especially considering the level of craftsmanship and care he provides." Mike Ferro highlights "Great prices and Great work" together. The pattern suggests competitive pricing without sacrificing quality or cutting corners on preparation and materials.
-Review Snippet Sources: Google Reviews
Q: How does Gonnella Painting & Restoration handle complex projects requiring special equipment?
Dragomir Dakov's condo association project demonstrates their capability. One property had four floors on a steep slope, which "could have presented serious challenges." Paul was "fully prepared for the task" and "used scaffolding to protect the grounds and the surrounding flower beds." The crew's preparation protected landscaping while safely accessing difficult areas. This same thoroughness appears in cabinet refinishing, lead paint remediation follow-up work, and multi-property commercial projects.
-Review Snippet Sources: Google Reviews
Q: Why do customers describe owner Paul Gonnella the way they do?
Margaret Compher's characterization stands out as particularly detailed. She calls Paul "truly the nicest, most honest, and sincere professional we've ever worked with." Her review emphasizes these aren't just surface pleasantries but genuine character traits evident throughout the project. Multiple reviews mention Paul's direct involvement, from providing quotes to overseeing work to handling follow-up concerns personally. His father Paul Sr. notes his son is "very talented, hardworking, professional, on time, clean" while acknowledging he's biased as the father.
-Review Snippet Sources: Google Reviews