Question 1

Q: Why do multiple customers specifically mention that Masterpiece Painter, Inc. costs exactly what was quoted?

Accepted Answer

Chris Bauer noted the final cost matched the estimate perfectly, stating "it cost exactly what they said it would."  Multiple reviews emphasize no hidden fees or surprise charges. Project managers John and Brent provide detailed written estimates breaking down scope for each area before work begins.

Question 2

Q: What makes Masterpiece Painter, Inc.'s surface preparation different from previous contractors customers used?

Accepted Answer

Anthony Trunfio described their deck restoration process, noting they stripped failed Behr product "back to the original raw wood"  before applying penetrating oil stain. Eddie's preparation stands out in reviews, with Beth K. describing how he "took the time to properly clean, sand, tape, and prime every surface."  M Elizondo specifically praised their hand-painting approach rather than spray application.

Question 3

Q: Does Masterpiece Painter, Inc. handle carpentry repairs during painting projects?

Accepted Answer

David Perry's review mentions their carpenter identifying and repairing rotted areas, "sometimes working long hours and weekends to stay ahead of the painters."  Stacy Zeder described "significant areas of rot as well as woodpecker damage"  that received excellent construction repairs. The company includes carpentry services without requiring separate contractors.

Question 4

Q: How does Masterpiece Painter, Inc. protect homes during interior painting work?

Accepted Answer

Katherine Murphy noted Hector and his teammate were "meticulous in entering and leaving"  her home. Multiple customers mention four-layer floor protection. Donna Leary described crews who "cleaned everything including areas they didn't need to."  Chris Bauer emphasized they were "very careful with my house."

Question 5

Q: What happened with the cabinet painting project that transformed 30-year-old cabinets?

Accepted Answer

Gary Sparrow's kitchen cabinets, original natural wood from 30 years prior with a dated look, received complete transformation. The work involved "no dust or paint odors"  and punctual schedule keeping. Carol Virshbo's project tackled wallpaper on unprimed walls, completed in three days with results "better than we hoped."

Question 6

Q: Does Masterpiece Painter, Inc. handle communication and scheduling professionally?

Accepted Answer

Susie Lisa praised everyone from "reception (Joy) to project managers (Brent, John)"  as "very responsive and great execution."  Caitlin Stark described communication from initial consult as "clear and smooth."  Chris Bauer emphasized "they showed up when they said they would."  Paul Price noted some minor communication issues initially, but once work started, professionalism stood out.

Question 7

Q: What makes Masterpiece Painter, Inc.'s attention to detail stand out in reviews?

Accepted Answer

M Elizondo specifically noted they "did not spray paint my house. Everything was prepped hand painted with care."  Stacy Zeder described their "attention to detail is impeccable"  when handling sealing, caulking, priming, sanding. Katherine Murphy mentioned "the edges were sharp"  and everything was restored to original position. Multiple customers describe work as "flawless."

Question 8

Q: How did Masterpiece Painter, Inc. respond to the negative reviews from Jennie DiSanti and Xavier Medina?

Accepted Answer

Jennie DiSanti's one-star review described waiting two months without receiving an estimate after two site visits despite multiple contacts. Xavier Medina mentioned "very disappointed with the lack of professionalism"  without providing details. Masterpiece did not publicly respond to either review. These represent two of 95 total Google reviews.

Question 9

How Masterpiece Painter, Inc. Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Masterpiece Painter, Inc. performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Masterpiece Painter, Inc.’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Masterpiece Painter, Inc.

Chooz Score Insights

About Masterpiece Painter, Inc.

Q&A Based On What Customers Are Saying About Masterpiece Painter, Inc.