Question 1

Q: Why do customers consistently mention that Lucena Painting makes their cabinets look brand new?

Accepted Answer

Multiple reviews describe Lucena Painting's cabinet work with customers saying results look "brand new" and "everyone thinks we bought new cabinets." Emon Hussain noted "every detail was attended to, from the preparation to the final coat of paint." Owner Luis oversees cabinet projects personally, and the team uses spray application techniques for smooth, factory-like finishes that transform dated kitchens.

Question 2

Q: Does Lucena Painting show up on time and maintain schedules as promised?

Accepted Answer

Customers repeatedly praise Lucena Painting for reliability, with Abibou N. stating "they showed up on time every day." George Adamakis confirmed the team "showed up on time and finished the project on time as they promised." Christina B. highlighted that Luis "showed up when he said he would (which we all know is rare)." The consistency across reviews indicates punctuality is standard practice.

Question 3

Q: How does Lucena Painting handle communication throughout a project?

Accepted Answer

Reviews highlight Lucena Painting's responsive communication, with Heather Dugan noting Luis was "very responsive to every question." Real estate agent Gretchen Devine called great communication "rare" among vendors, praising Luis as "trustworthy, responsive" throughout projects. Karen Ferrari mentioned Luis "answered my calls immediately." Owner Luis maintains direct contact with customers from estimate through completion.

Question 4

Q: What makes Lucena Painting's pricing competitive according to customers?

Accepted Answer

Customers describe Lucena Painting as reasonably priced, with Allison R. calling them "fast, precise and reasonably priced." Sean M. emphasized "great price" while Christina B. described Luis as "affordable." Tayyaba M. noted "value for your money" as a key strength. Multiple reviews mention choosing Lucena Painting after receiving higher quotes from competitors.

Question 5

Q: Does Lucena Painting handle negative feedback professionally?

Accepted Answer

Lucena Painting has addressed the two negative reviews professionally. When Frank White mentioned cabinet installation timing concerns, owner Luis responded publicly apologizing and offering to make things right. For a second negative review involving a referral misunderstanding, Luis explained the context and referenced the customer's prior five-star painting review. Both responses remained professional without defensiveness.

Question 6

Q: Why do real estate professionals and home stagers choose Lucena Painting?

Accepted Answer

Real estate agent Gretchen Devine recommends Lucena Painting because finding a vendor with "quality work, in a timely manner AND great communication is rare." Home stager Jess H. calls Luis "skilled, efficient, thoughtful, fast, reasonable and incredibly patient." Home remodeling company Octopus Design and Build uses Lucena Painting repeatedly for client projects. These professionals value the reliability for their business reputations.

Question 7

Q: How clean does Lucena Painting leave the workspace after completing projects?

Accepted Answer

Customers consistently praise Lucena Painting's cleanliness, with Pamela Clapp noting the crew "painted the entire interior while we were still living here" without disruption. Nina Bedoeva described the team as "very fast, clean and professional." Julianna L. called them "friendly, efficient and professional" with no mess concerns. The crew's attention to workspace cleanliness appears standard across all project types.

Question 8

Q: Does Lucena Painting work on projects while homeowners are still living in the home?

Accepted Answer

Lucena Painting regularly works in occupied homes, as Pamela Clapp confirmed they "painted the entire interior while we were still living here" and the crew was "incredibly polite and considerate." Multiple reviews mention kitchen cabinet work completed while families continued using their homes. The team coordinates schedules and protects living spaces to minimize disruption during projects.

Question 9

How Lucena Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Lucena Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Lucena Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Lucena Painting

Chooz Score Insights

About Lucena Painting

Q&A Based On What Customers Are Saying About Lucena Painting