Lucena Painting
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Lucena Painting
About Lucena Painting
Serving the unique architectural mix of MetroWest Massachusetts, from Victorian homes in Worcester to contemporary colonials in Framingham and Wellesley, Lucena Painting understands the painting challenges these diverse properties present. Founded in 2020 by Luis Augusto Lucena da Silva, the company has built a strong presence across Worcester County, Middlesex County, and Norfolk County through consistent quality and reliable scheduling.
The company specializes in cabinet refinishing, interior painting, and exterior painting, with cabinet transformations representing the signature service. Customers consistently describe results where old cabinets look "brand new" and kitchens are completely transformed. One reviewer noted the finish was "flawless, giving my cabinets a whole new life." Additional services include deck refinishing, pressure washing, drywall repair, handrail refinishing, and front door painting.
Owner Luis personally handles estimates and maintains communication throughout each project. The team holds Massachusetts Home Improvement Contractor License No. 208205 and includes crew members Alex, Tony, Bruno, and Vinicius, whose names appear consistently across customer reviews. Based in Framingham, they serve communities throughout the MetroWest region within approximately a 35-mile radius.
Updated: 11-07-2025
Q&A Based On What Customers Are Saying About Lucena Painting
Q: Why do customers consistently mention that Lucena Painting makes their cabinets look brand new?
Multiple reviews describe Lucena Painting's cabinet work with customers saying results look "brand new" and "everyone thinks we bought new cabinets." Emon Hussain noted "every detail was attended to, from the preparation to the final coat of paint." Owner Luis oversees cabinet projects personally, and the team uses spray application techniques for smooth, factory-like finishes that transform dated kitchens.
-Review Snippet Sources: Google Reviews
Q: Does Lucena Painting show up on time and maintain schedules as promised?
Customers repeatedly praise Lucena Painting for reliability, with Abibou N. stating "they showed up on time every day." George Adamakis confirmed the team "showed up on time and finished the project on time as they promised." Christina B. highlighted that Luis "showed up when he said he would (which we all know is rare)." The consistency across reviews indicates punctuality is standard practice.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Q: How does Lucena Painting handle communication throughout a project?
Reviews highlight Lucena Painting's responsive communication, with Heather Dugan noting Luis was "very responsive to every question." Real estate agent Gretchen Devine called great communication "rare" among vendors, praising Luis as "trustworthy, responsive" throughout projects. Karen Ferrari mentioned Luis "answered my calls immediately." Owner Luis maintains direct contact with customers from estimate through completion.
-Review Snippet Sources: Google Reviews
Q: What makes Lucena Painting's pricing competitive according to customers?
Customers describe Lucena Painting as reasonably priced, with Allison R. calling them "fast, precise and reasonably priced." Sean M. emphasized "great price" while Christina B. described Luis as "affordable." Tayyaba M. noted "value for your money" as a key strength. Multiple reviews mention choosing Lucena Painting after receiving higher quotes from competitors.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Q: Does Lucena Painting handle negative feedback professionally?
Lucena Painting has addressed the two negative reviews professionally. When Frank White mentioned cabinet installation timing concerns, owner Luis responded publicly apologizing and offering to make things right. For a second negative review involving a referral misunderstanding, Luis explained the context and referenced the customer's prior five-star painting review. Both responses remained professional without defensiveness.
-Review Snippet Sources: Google Reviews
Q: Why do real estate professionals and home stagers choose Lucena Painting?
Real estate agent Gretchen Devine recommends Lucena Painting because finding a vendor with "quality work, in a timely manner AND great communication is rare." Home stager Jess H. calls Luis "skilled, efficient, thoughtful, fast, reasonable and incredibly patient." Home remodeling company Octopus Design and Build uses Lucena Painting repeatedly for client projects. These professionals value the reliability for their business reputations.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Q: How clean does Lucena Painting leave the workspace after completing projects?
Customers consistently praise Lucena Painting's cleanliness, with Pamela Clapp noting the crew "painted the entire interior while we were still living here" without disruption. Nina Bedoeva described the team as "very fast, clean and professional." Julianna L. called them "friendly, efficient and professional" with no mess concerns. The crew's attention to workspace cleanliness appears standard across all project types.
-Review Snippet Sources: Google Reviews
Q: Does Lucena Painting work on projects while homeowners are still living in the home?
Lucena Painting regularly works in occupied homes, as Pamela Clapp confirmed they "painted the entire interior while we were still living here" and the crew was "incredibly polite and considerate." Multiple reviews mention kitchen cabinet work completed while families continued using their homes. The team coordinates schedules and protects living spaces to minimize disruption during projects.
-Review Snippet Sources: Google Reviews
Updated: 11-07-2025