B&B Painting and Home Restoration
About B&B Painting and Home Restoration
With a 4.8-star Google rating and an A+ BBB rating, B&B Painting and Home Restoration has established itself as a dependable choice for homeowners across MetroWest Massachusetts. Owner Rich brings more than 15 years of hands-on experience to every project, personally overseeing work from estimate through final walkthrough.
The Medway-based company handles interior and exterior painting, drywall installation and repair, cabinet refinishing, deck restoration, pressure washing, and flooring installation. Customers consistently describe Rich as responsive, honest, and detail-oriented. Rick Woods noted his walls went from a mess of dents and scratches to looking "newly built," adding that he felt like he was "living in an entirely new house" after a complete interior repaint. Adam Motyl-Szary praised how the crew "left the house cleaner than they found it" every single day.
What sets B&B apart is the combination of quality craftsmanship and transparent operations. Multiple reviews highlight clear communication, no surprise costs, and projects completed faster than expected. Tanya Cavanaugh appreciated that Rich was "patient with me and my critical eye" throughout her project, calling him "a new friend and painter for life."
The fully insured team serves Medway, Holliston, Milford, Franklin, and 16 additional communities throughout Norfolk and Worcester counties.
Updated: 12-15-2025
Q&A Based On What Customers Are Saying About B&B Painting and Home Restoration
Q: Does B&B Painting and Home Restoration leave work areas clean during projects?
Cleanliness stands out as a consistent theme in reviews. Adam Motyl-Szary specifically noted that the crew "left the house cleaner than they found it" every day during his door installation and pressure washing project. Shaun Murphy mentioned Rich "paid great attention to small details, going above and beyond to ensure everything was perfect." This attention extends beyond just the paint work itself to respecting customers' homes throughout the process.
-Review Snippet Sources: Google Reviews
Q: How does B&B Painting and Home Restoration handle communication throughout projects?
Communication appears in nearly every positive review. Kelly Petteruto described the team as "extremely dependable" and noted they "communicated clearly from beginning to end." Rebecca Pino highlighted "great communication" and that Rich "kept his word on timing, pricing, etc." Leslie Miller appreciated that Richard "answered questions and supplied requested information promptly" and "kept us up-to-date" about weather delays affecting power washing scheduling.
-Review Snippet Sources: Google Reviews
Q: What results can customers expect from B&B Painting and Home Restoration's power washing services?
Power washing generates enthusiastic responses from customers. Megan McLaughlin's patio was "surrounded by trees and badly weathered" but after B&B's work, it "now looks like it was just installed." She added, "I can't stop looking at it." Cindy Levinson praised the work on her "house, deck, walkway, and shed," while Barbara Wallace noted they "managed to remove all the mossy buildup" from her front steps and exterior.
-Review Snippet Sources: Google Reviews
Q: Is B&B Painting and Home Restoration affordable compared to other painting contractors?
Multiple customers mention value and pricing favorably. Rick Woods stated his whole-house interior project was "more affordable than I originally thought." Tanya Cavanaugh called Rich "affordable, personable and reliable." Leslie Miller specifically mentioned "a good price for a job well done." Shaun Murphy appreciated that Rich was "transparent with pricing from start to finish" with no hidden charges or surprises.
-Review Snippet Sources: Google Reviews
Q: Does owner Rich from B&B Painting and Home Restoration personally handle projects?
Owner involvement appears throughout the reviews. Kathy Toomey described Richard as an "honest hard worker who does impeccable work." Rich personally painted Rick Woods' entire interior, repaired walls with dents and scratches, and made them "look newly built." Tanya Cavanaugh noted Rich "even helped consult on other work being done on our house at the time," demonstrating hands-on ownership beyond just contracted services.
-Review Snippet Sources: Google Reviews
Q: Does B&B Painting and Home Restoration handle negative feedback professionally?
One negative review exists regarding a gutter guard installation where the customer reported the work was incomplete. The review from Priscilla Bartley indicates she "reached out and not too surprisingly, I never hear from him" after discovering the issue. This represents an isolated incident among otherwise positive reviews, though the lack of response is notable. The pattern across 15 other reviews shows professional, personalized responses to customer feedback.
-Review Snippet Sources: Google Reviews
Q: Does B&B Painting and Home Restoration complete projects on schedule or faster?
Timeliness receives frequent praise. Rick Woods noted his whole-house interior was "done much faster than planned." Rebecca Pino's basement remodel was completed in just "2 weeks" with Rich keeping "his word on timing." Adam Motyl-Szary confirmed the team was "on time" throughout the project. Shaun Murphy added that Rich "was timely, worked late when necessary" to meet deadlines when needed.
-Review Snippet Sources: Google Reviews
Updated: 12-15-2025