Owner Rich founded B&B Painting and Home Restoration in Medway, Massachusetts, bringing more than 15 years of hands-on painting and restoration experience to the business. Rich handles estimates personally, meets with customers to discuss project details, and works on-site throughout each job. Customers frequently mention him by name in reviews, with Kathy Toomey calling him an "honest hard worker who does impeccable work" and Tanya Cavanaugh describing him as "affordable, personable and reliable."
The company specializes in interior and exterior painting, pressure washing, deck restoration, drywall installation and repair, cabinet refinishing, and flooring installation. Projects range from single-room refreshes to complete whole-house transformations. Rick Woods hired B&B to paint his entire interior and noted his damaged walls now look "newly built," adding the project was "more affordable than I originally thought and done much faster than planned."
The fully insured team serves Medway, Holliston, Milford, Hopkinton, Franklin, and 15 additional communities throughout Norfolk and Worcester counties within the MetroWest Massachusetts region.
Updated: 04-06-2026
Rich appears throughout customer reviews as the hands-on owner who does the actual work. Kathy Toomey described Richard as an "honest hard worker who does impeccable work." Rick Woods hired Rich to paint his entire interior and watched him transform damaged walls into surfaces that looked "newly built." Tanya Cavanaugh noted Rich "even helped consult on other work being done on our house," going beyond the contracted scope.
-Review Snippet Sources: Google Reviews
Cleanliness and respect for property stand out in reviews. Adam Motyl-Szary specifically noted that the crew "left the house cleaner than they found it" every single day during his project. Amy Lewis Swayze mentioned Rich was "respectful and neat" while working on her business offices. Shaun Murphy praised how Rich "paid great attention to small details, going above and beyond to ensure everything was perfect."
-Review Snippet Sources: Google Reviews
Communication appears as a consistent strength. Kelly Petteruto described the team as "extremely dependable" and noted they "communicated clearly from beginning to end." Leslie Miller appreciated that Richard "answered questions and supplied requested information promptly" and "kept us up-to-date" about weather delays. Rebecca Pino highlighted "great communication" and that Rich "kept his word on timing, pricing, etc."
-Review Snippet Sources: Google Reviews
Several customers specifically mention affordability and value. Rick Woods stated his whole-house interior project was "more affordable than I originally thought." Tanya Cavanaugh called Rich "affordable, personable and reliable." Leslie Miller mentioned getting "a good price for a job well done." Shaun Murphy appreciated that Rich was "transparent with pricing from start to finish" with no surprise costs appearing.
-Review Snippet Sources: Google Reviews
Timeliness receives consistent praise across reviews. Rick Woods noted his interior painting was "done much faster than planned." Rebecca Pino's basement storage room remodel was completed in just "2 weeks" with Rich keeping "his word on timing." Adam Motyl-Szary confirmed the team was "on time" throughout. Shaun Murphy added that Rich "was timely, worked late when necessary" to meet project deadlines.
-Review Snippet Sources: Google Reviews
One negative review exists from Priscilla Bartley regarding a gutter guard installation where she reported the work was incomplete. She stated she "reached out and not too surprisingly, I never hear from him" after discovering the issue and had to pay "nearly $700 to complete his work." This review received no owner response. The remaining 15 reviews are positive with professional, personalized responses from Rich.
-Review Snippet Sources: Google Reviews
Updated: 04-07-2026