Chooz Score Insights
Built on Loyalty
High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for multiple projects over the years. This isn't a one-and-done operation - customers keep coming back:
- Several reviews describe using Angel's for "all our painting needs" over multiple years
- Crew members like Rodrigo and Cecil are requested by name for return projects
- Planning future projects before current ones end is a common theme
"This is our second time working with Angels. They painted our front steps and basement hutch this time. As usual their work was meticulous, fair price and great communication! Glad to have found a painter I can call on for all of our needs." - Hadar D., Google Review
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Additional Questions Answered
Why do reviews consistently mention Angel's Painting, Inc. completing work ahead of schedule?
Multiple customers highlight exceptional efficiency, with Ruth Palmer noting the crew "put in extra hours to complete the work ahead of the holidays" despite an already tight timeline. Aaron Welch mentions the team was "on a tight timeline and they fit us in no problem." The crew arrives early each day ready to begin promptly, and owner Angel personally manages scheduling to ensure realistic completion dates.
Does Angel's Painting, Inc. really protect homes as thoroughly as customers claim?
Protection practices receive extensive documentation across reviews. Kelly C describes the detailed contract specifying exactly what protection measures were included, resulting in work where "they left no trace of sawdust behind, everything was perfect." ellen brakey specifically notes crews "meticulously cleaned up" and "took everything off the walls and when the job was over they put everything back." Multiple customers mention multi-layer floor protection systems used on every project.
What makes Angel's Painting, Inc.'s cabinet refinishing work different from other contractors?
The company has built a strong cabinet refinishing reputation, with customers like Hadar Schoor hiring them for the third time specifically for kitchen cabinets. The Facebook review describes them as "meticulous, finished in record time, and it looks great at a fair price." Mark O'Donoghue praises the transformation of his kitchen, stating "a tired kitchen is now modern with standout cabinets" thanks to the craftsmanship of team members like Aurelio and Agnoldo.
How does Angel's Painting, Inc. handle carpentry repairs alongside painting projects?
Beyond painting, the company provides extensive carpentry services seamlessly integrated into projects. Steve Lowe needed porch repair due to carpenter ant damage and found the "diligent crew was skillful, efficient and top notch" for both carpentry and paint matching. Ann Karpenski specifically hired them for exterior window casing replacement, noting the team was "incredibly professional and responsive" with pricing "better than any other quote received."
Is Angel's Painting, Inc. actually responsive when customers call with questions?
Communication accessibility receives exceptional marks throughout reviews. Stacey Leadbeater reached out for an estimate and reports "they contacted me the same day and came over the following day." Multiple reviews mention Angel consistently answering calls or returning them promptly. amanda hapgood specifically praises how "Maca was very helpful in scheduling and questions" throughout the project duration.
How did Angel's Painting, Inc. respond to the negative review about pricing changes?
Craig Best documented a significant bid increase after reinspection, from $24,975 to $37,200, calling the revised bid excessive and dishonest. While the company offered a $5,000 discount, the customer declined and chose another contractor. This represents the only negative review among 114 total Google reviews. The remaining 113 positive reviews consistently praise fair pricing and value, suggesting an isolated incident rather than standard practice.
Does Angel's Painting, Inc. handle commercial projects with the same attention to detail as residential?
The company maintains extensive commercial capabilities while preserving the quality praised in residential work. Their client list includes hospitals, churches, synagogues, colleges, schools, and assisted living facilities according to their website. Reviews from various project types show consistent themes around professionalism and thoroughness. The ability to coordinate larger commercial installations while maintaining the personal touch customers describe in home projects demonstrates operational versatility.
What specialty services does Angel's Painting, Inc. offer beyond standard interior and exterior painting?
The company provides numerous specialty services including gutter installation and cleaning, power washing, deck staining, and wallpaper removal. Jim Coady hired them for gutter cleaning and notes they "did not leave my yard/garden beds a mess" and completed the work carefully by hand. pete marshall had them power wash and stain an old deck, reporting it "now looks brand new." They also offer eco-friendly ReveCork thermal coating applications.