Elite Pro Painting & Cleaning Inc.
Updated: 11-07-2025
About Elite Pro Painting & Cleaning Inc.
Led by owner Junior Silva and his experienced crew, Elite Pro Painting & Cleaning Inc. has built a business with over 80 five-star Google reviews and a 4.9-star rating through consistent craftsmanship and customer communication. The fully licensed and insured team specializes in both residential and commercial painting throughout Worcester County, with particular expertise in historic home restoration, cabinet refinishing, and deck staining. Operating from Dudley since 2004, they've transformed everything from 1850s farmhouses to modern condominiums.
What distinguishes Elite Pro is Junior's hands-on approach. He personally supervises most projects, walks the property each morning with customers to review the previous day's work, and addresses concerns immediately rather than after completion. Reviews consistently mention the crew's thorough preparation, describing four-layer floor protection, complete window and door taping before spraying, and extensive carpentry repairs discovered during power washing. When Kent and Sandy McCallum needed their classic cape painted, the crew repaired far more cracked clapboards and spongy trim than anticipated, with Junior monitoring weather conditions to avoid days too wet or hot for optimal paint adhesion.
The company operates primarily through word-of-mouth referrals and repeat customers. Junior responds to estimate requests within hours, often scheduling site visits the next day. His practice of not signing off on projects until customers complete final walk-throughs and confirm satisfaction has built the kind of reliability that turns first-time clients into repeat customers who book additional projects immediately after completion.
Updated: 11-07-2025
Q&A Based On What Customers Are Saying About Elite Pro Painting & Cleaning Inc.
Q: Does Elite Pro Painting & Cleaning Inc. really walk through properties daily with customers?
Multiple customers describe Junior's morning routine. Kent and Sandy mention "Junior would walk around the house every morning with me to check the work from the previous day" and note that "whenever something wasn't quite right, Junior was all over it, making sure it was corrected." Vicki Conklin similarly describes how Junior was "patient with me every step of the way" during daily inspections.
-Review Snippet Sources: Google Reviews
Q: How does Elite Pro Painting & Cleaning Inc. handle historic homes and old wood?
The company has extensive experience with properties built in the 1800s. Jonathan St.Marie hired them for his circa 1850 house and barn, noting the crew "did a great job scraping and cleaning, removing much more old paint than anticipated." John Reuben's two-family home built in 1853 required similar treatment. Junior and his crew identify structural issues, allow time for customer repairs, then return to complete proper prep work including oil-based primer on bare wood.
-Review Snippet Sources: Google Reviews
Q: What happened with the negative review about Elite Pro Painting & Cleaning Inc.'s pricing?
David posted a one-star review calling the pricing "way too expensive" and claiming they add services when quoting. Elite Pro responded professionally without defensiveness, acknowledging the concern and offering a $200 discount on future services while inviting direct contact to discuss the situation. The response demonstrates accountability rather than arguing publicly with dissatisfied customers.
-Review Snippet Sources: Google Reviews
Q: Does Elite Pro Painting & Cleaning Inc. include carpentry and wood repair in their painting projects?
Wood repair is frequently mentioned as an included service. Vicki Wisnowski notes "they also repaired all of the rotted wood that they found after power washing it before the new paint." Jonathan St.Marie arranged to handle structural repairs himself, with Junior's crew pointing out problem areas and coordinating timing. The McCallums were surprised by the extent of repairs, stating the crew "repaired more cracked clapboards and spongy trim pieces than we ever expected."
-Review Snippet Sources: Google Reviews
Q: How does Elite Pro Painting & Cleaning Inc. protect surfaces during interior painting?
Reviews consistently praise protection measures. Pat McGreal describes them as "incredibly thorough about protecting the environment by covering everything in plastic and tarps on the floors." The paint work itself matched this care level, which Pat called "equally meticulous." Multiple customers mention feeling comfortable leaving homes while crews worked, citing the trustworthiness and cleanliness maintained throughout projects.
-Review Snippet Sources: Google Reviews
Q: What makes Elite Pro Painting & Cleaning Inc.'s deck staining different from other contractors?
Deck projects receive the same attention as house painting. One homeowner whose deck hadn't been maintained in over 10 years describes the comprehensive process. Rotted wood was replaced, loose balusters were secured with screws, rough areas were sanded, and "two coats of stain, which matched the original color perfectly, were applied." The crew protected adjacent surfaces and cleaned completely upon completion.
-Review Snippet Sources: Google Reviews, Website
Q: How quickly does Elite Pro Painting & Cleaning Inc. respond to estimate requests?
Response times are notably fast. Cassandra Hunt mentions Junior "kept in touch daily to keep me abreast of their progress." One website testimonial describes calling for a deck estimate and receiving "a call back immediately to schedule an estimate for the next day." Bob Hill filled out an online request and "heard back from Junior within the hour." This responsiveness extends throughout projects with consistent communication.
-Review Snippet Sources: Google Reviews, Website
Q: Does Elite Pro Painting & Cleaning Inc. adapt scheduling around weather conditions?
Junior actively monitors weather for optimal painting conditions. The McCallums note that Junior "paid attention to the weather (knowing how to avoid days too wet, or too hot for painting)." Joliene Deskus experienced weather delays and appreciated that "Junior communicated this to us promptly which was super appreciated." This weather-aware approach ensures proper paint adhesion and drying rather than rushing through poor conditions.
-Review Snippet Sources: Google Reviews