Question 1

Q: Does Hands On Painters, Inc. use in-house employees or subcontractors for painting work?

Accepted Answer

Their Angi profile states "professional full-time painters (no subcontractors)." Reviews mention consistent crew names like Fidel, Antonio, and Naun appearing across multiple customer projects. The company provides workers' compensation insurance and retirement benefits, indicating W2 employment rather than 1099 contractor relationships. This structure creates crew consistency absent in subcontractor-heavy operations.

Question 2

Q: What pricing issue did Luke C report at Hands On Painters, Inc.?

Accepted Answer

Luke C's one-star Google review states he paid "almost TWICE as much as my original quote" and they "painted things I didn't even want painted." This represents the most detailed pricing complaint across platforms. The company didn't publicly respond to this review, contrasting with their pattern of addressing other feedback. Prospective customers should discuss written scope documentation and change order processes upfront.

Question 3

Q: How does Hands On Painters, Inc. handle job site cleanup after painting projects?

Accepted Answer

Cleanup receives consistent praise. Barbara Foust states they "left no mess behind," while another reviewer describes work areas maintained so clean she thought her protective measures were excessive until watching the crew's process. Jennifer Oliver Martin notes teams remained "professional, genial" across varying project sizes. The cleanup attention appears across both quick touch-ups and extended whole-house jobs.

Question 4

Q: Why do customers mention feeling comfortable with Hands On Painters, Inc. working while away from home?

Accepted Answer

Teresa Farrell notes being "comfortable in the fact I was not home during the two week process." Reviews mention painters maintaining professional boundaries and respecting property. The company screens all workers and employs them as W2 staff with workers' compensation and retirement benefits, creating accountability structures absent when using independent contractors.

Question 5

Q: What role does Derrick play at Hands On Painters, Inc. that customers mention him frequently?

Accepted Answer

Derrick serves as primary contact from estimate through completion. Jeff Brodsky describes him as someone who "took the time to listen to our requests and give us very useful suggestions." Teresa Farrell calls him "fantastic to deal with and was quick to reply to texts." His responsibilities span estimating, field logistics, quality control, and EPA lead rules training for crews.

Question 6

Q: How does Hands On Painters, Inc. address the spray dust concerns from ceiling work?

Accepted Answer

One Angi reviewer reported basement ceiling spray creating dust problems, noting the company "will not properly control the spray dust" and has contract language stating "the dust is your problem." The owner responded explaining their estimate indicates responsibility only for visible dust before completion, offered additional cleaning, and proposed touch-ups (customer declined). This reveals upfront contract language about spray overspray expectations.

Question 7

Q: Does Hands On Painters, Inc. handle small repairs alongside large whole-house painting projects?

Accepted Answer

Jennifer Oliver Martin reports using them for work "very large and very small" with consistent quality. Reviews span single-room repainting to complete interior and exterior transformations with cabinet work. The website mentions working within customer budgets, suggesting they accept varying project scales. Jill Montgomery hired them yearly for four consecutive years across different project types.

Question 8

Q: What does office manager Gale handle at Hands On Painters, Inc. that customers notice?

Accepted Answer

Gale manages administrative coordination during extended projects. Barbara Foust notes "Dealing with Gale in the office made it so easy." Angi reviews mention she "always kept me informed on progress and answered all my questions" when customers couldn't be on-site. She connects field crews with customers, valuable for homeowners managing projects remotely.

Question 9

How Hands On Painters Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Hands On Painters performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Hands On Painters’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Hands On Painters

About Hands On Painters, Inc.

Q&A Based On What Customers Are Saying About Hands On Painters, Inc.